{"id":19690,"date":"2023-01-11T12:55:16","date_gmt":"2023-01-11T12:55:16","guid":{"rendered":"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk"},"modified":"2023-01-11T13:27:26","modified_gmt":"2023-01-11T13:27:26","slug":"meta-denies-african-content-moderator-firm-exit-poses-risk","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk","title":{"rendered":"Meta denies African content-moderator firm exit poses risk"},"content":{"rendered":"

Africa-Press – Botswana. <\/strong><\/span>Meta has denied harmful posts will escape review, after the contractor running Facebook’s main moderation hub for east Africa, Sama, announced it would stop providing content-review services to social-media platforms.<\/b><\/p>\n

Meta said it had been “Sama’s decision” and Sama blamed the “economic climate”.<\/p>\n

In May, a former moderator who claims the work harmed his mental health sued both firms.<\/p>\n

Daniel Motaung says posts he reviewed showed beheadings and child abuse.<\/p>\n

Mr Motaung, who says he was diagnosed with post-traumatic stress disorder (PTSD), says he was paid about $2.20 (\u00a31.80) an hour for his work.<\/p>\n

‘Legal options’<\/b><\/p>\n

Sama said it would “let go” about 3% of its staff, mostly from the Nairobi office, where they remove posts flagged for review if they break the platform’s rules, and focus on its computer-vision work.<\/p>\n

They would receive wellbeing support for 12 months after their last day of employment, it said.<\/p>\n

Meta said it would “work with our partners during this transition to ensure there’s no impact on our ability to review content”.<\/p>\n

Campaign group Foxglove – which is supporting Mr Motaung and is also involved in a separate case brought in Kenya against Meta, over its handling of material relating to ethnic violence in Ethiopia – suggested the platform may have already struck a deal with another company to provide outsourced moderation.<\/p>\n

It urged Meta to end its reliance on “cut-rate” outsourced moderation that “chews through workers”.<\/p>\n

Mr Motaung’s lawyer, Mercy Mutemi, said her legal team was “actively engaging” with workers affected by Sama’s decision to end content moderation work and helping them assess their legal options.<\/p>\n

‘Wellness programme’<\/b><\/p>\n

Mr Motaung, claimed the support given to moderators was inadequate.<\/p>\n

Sama has called his accusations “both disappointing and inaccurate”.<\/p>\n

It provided all members of its workforce with a competitive wage, benefits, upward mobility, and a robust mental-health and wellness programme, it said.<\/p>\n

Meta declined to comment directly on the legal action but has said it requires partners “to provide industry-leading pay, benefits and support”.<\/p>\n

On 6 February, a judge is expected to rule on whether the Kenyan court is the appropriate jurisdiction to hear Mr Motaung’s complaint.<\/p>\n

For More News And Analysis About Botswana<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Botswana. Meta has denied harmful posts will escape review, after the contractor running Facebook’s main moderation hub for east Africa, Sama, announced it would stop providing content-review services to social-media platforms. Meta said it had been “Sama’s decision” and Sama blamed the “economic climate”. In May, a former moderator who claims the work […]<\/p>\n","protected":false},"author":84,"featured_media":19689,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[233,237,234],"class_list":["post-19690","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-africa-press","tag-africa-press-botswana","tag-botswana"],"yoast_head":"\nMeta denies African content-moderator firm exit poses risk - Botswana<\/title>\n<meta name=\"description\" content=\"Meta has denied harmful posts will escape review, after the contractor running Facebook's main moderation hub for eas ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meta denies African content-moderator firm exit poses risk\" \/>\n<meta property=\"og:description\" content=\"Meta has denied harmful posts will escape review, after the contractor running Facebook's main moderation hub for eas ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\" \/>\n<meta property=\"og:site_name\" content=\"Botswana\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-11T12:55:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-11T13:27:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/botswana\/sites\/38\/2023\/01\/postQueueImg_1673429145.48.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"976\" \/>\n\t<meta property=\"og:image:height\" content=\"549\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/botswana\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Meta denies African content-moderator firm exit poses risk\",\"datePublished\":\"2023-01-11T12:55:16+00:00\",\"dateModified\":\"2023-01-11T13:27:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\"},\"wordCount\":375,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/botswana\/sites\/38\/2023\/01\/postQueueImg_1673429145.48.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Botswana\",\"Botswana\"],\"articleSection\":[\"all news\",\"miscellaneous\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\",\"url\":\"https:\/\/www.africa-press.net\/botswana\/all-news\/meta-denies-african-content-moderator-firm-exit-poses-risk\",\"name\":\"Meta denies African content-moderator firm exit poses risk - 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