{"id":13933,"date":"2021-06-11T15:52:42","date_gmt":"2021-06-11T15:52:42","guid":{"rendered":"https:\/\/www.africa-press.net\/burkina-faso\/?p=13933"},"modified":"2021-06-11T15:51:49","modified_gmt":"2021-06-11T15:51:49","slug":"master-en-psychologie-stephane-somda-analyse-la-perception-du-manager-et-le-sentiment-dappartenance-des-agents-a-linsd","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/burkina-faso\/culture-et-art\/master-en-psychologie-stephane-somda-analyse-la-perception-du-manager-et-le-sentiment-dappartenance-des-agents-a-linsd","title":{"rendered":"Master en psychologie : St\u00e9phane Somda analyse la \u00ab perception du manager et le sentiment d\u2019appartenance des agents \u00e0 l\u2019INSD \u00bb"},"content":{"rendered":"

Africa-Press<\/a> – Burkina Faso<\/a>. <\/strong><\/span>\u00ab Perception du manager et sentiment d\u2019appartenance des agents \u00e0 l\u2019organisation : cas de l\u2019Institut national de la Statistique et de la D\u00e9mographie (INSD). \u00bb C\u2019est sous ce th\u00e8me que St\u00e9phane Malitouo Somda a soutenu son m\u00e9moire de Master de recherche et intervention en Psychologie, le 6 juin 2021 \u00e0 l\u2019universit\u00e9 Joseph Ki-Zerbo. Le travail a \u00e9t\u00e9 sanctionn\u00e9 par la note de 16\/20.<\/b><\/p>\n

Selon l\u2019imp\u00e9trant, le th\u00e8me de recherche fait suite \u00e0 un constat qu\u2019il a fait dans le monde du travail et plus pr\u00e9cis\u00e9ment dans l\u2019administration publique burkinab\u00e8.<\/p>\n

Les diff\u00e9rents mouvements du personnel, explique-t-il, bien que permis par la r\u00e8glementation en vigueur, sont tr\u00e8s souvent li\u00e9s \u00e0 des conflits latents n\u00e9s suite aux interactions entre responsable et agent. La majeure partie des collaborateurs qui ont demand\u00e9 \u00e0 \u00eatre mut\u00e9s dans un autre service, ont eu tr\u00e8s souvent des incriminations envers leur manager ; et ces perceptions qu\u2019ils ont de leur manager finissent par les conduire \u00e0 adopter des attitudes qui ne favorisent pas le climat de travail et impactent consid\u00e9rablement les r\u00e9sultats attendus du service. Et naturellement, la cons\u00e9quence de cet \u00e9tat de fait est la demande d\u2019affectation de l\u2019agent.<\/p>\n

St\u00e9phane Malitouo Somda dira que son constat s\u2019est renforc\u00e9 lorsqu\u2019il a \u00e9t\u00e9 d\u00e9tach\u00e9 \u00e0 l\u2019INSD pour appuyer le service charg\u00e9 de la gestion des ressources humaines de la structure. L\u00e0, dit-il : \u00ab Nous avons assist\u00e9 \u00e0 plusieurs d\u00e9parts de l\u2019Institut pour certains et pour d\u2019autres des demandes de mutation \u00bb.<\/p>\n

Il dit avoir constat\u00e9 qu\u2019apr\u00e8s chaque session de recrutement, apr\u00e8s tout au plus une ann\u00e9e d\u2019exercice, certains de ces agents recrut\u00e9s suspendent leur contrat. Cela se fait dans l\u2019optique de revenir plus tard pour certains et de d\u00e9mission tacite pour d\u2019autres.<\/p>\n

La relation des agents de l\u2019INSD \u00e0 leur structure<\/b><\/p>\n

L\u2019INSD est un EPE qui, au vu de son statut et de ses missions, n\u2019arrive pas \u00e0 s\u2019autofinancer. Son budget de fonctionnement est essentiellement tributaire des subventions de l\u2019Etat qui, d\u2019ann\u00e9e en ann\u00e9e s\u2019amenuisent. Or, du fait que l\u2019Etat central n\u2019arrive pas \u00e0 leur fournir les comp\u00e9tences n\u00e9cessaires dans la r\u00e9alisation de ses missions, l\u2019Institut est contraint de recruter un certain nombre de personnel sur le march\u00e9 de l\u2019emploi. Le budget de ces recrutements gr\u00e8ve \u00e9norm\u00e9ment son budget de fonctionnement.<\/p>\n

Cet \u00e9tat de fait am\u00e8ne St\u00e9phane Malitouo Somda \u00e0 s\u2019interroger sur le management de fa\u00e7on g\u00e9n\u00e9rale appliqu\u00e9 dans la structure. Il estime que la perception que ces agents ont de leur manager et son management pourraient influencer leur appartenance \u00e0 l\u2019institut.<\/p>\n

Il se pose alors comme question de recherche : la perception du manager a-t-elle une influence sur le sentiment d\u2019appartenance des agents \u00e0 l\u2019INSD ? Sur la base de celle-ci, il formule des hypoth\u00e8ses. L\u2019objectif de l\u2019\u00e9tude est alors de v\u00e9rifier l\u2019existence d\u2019un lien entre la perception qu\u2019ont les agents du manager et leur sentiment d\u2019appartenance \u00e0 l\u2019Institut.<\/p>\n

La pertinence de l\u2019\u00e9tude r\u00e9side alors dans le fait qu\u2019elle s\u2019int\u00e9resse au fondement de l\u2019\u00e9tat psychologique, de l\u2019orientation des conduites des individus dans un cadre bien pr\u00e9cis. Dans le cas-ci, elle aborde pr\u00e9cis\u00e9ment la relation des agents de l\u2019INSD \u00e0 leur structure, en mettant en exergue les \u00e9l\u00e9ments susceptibles de d\u00e9terminer la qualit\u00e9 de celle-ci.<\/p>\n

La recherche a eu lieu \u00e0 l\u2019Institut national de la statistique et de la d\u00e9mographie avec comme population cible tous les agents de l\u2019Institut en activit\u00e9, en fin de d\u00e9tachement ou en suspension de contrat conform\u00e9ment \u00e0 la loi n\u00b0033\/2008\/AN du 22 mai 2008, portant r\u00e9gime juridique applicable aux emplois et aux agents des EPE.<\/p>\n

L\u2019\u00e9chantillon est constitu\u00e9 de 50 agents dont 28% de fonctionnaires d\u00e9tach\u00e9s \u00e0 l\u2019INSD et 72% de contractuels recrut\u00e9s directement par l\u2019Institut ; le taux des cadres sup\u00e9rieurs est d\u2019environ 75% et de 25% de cadres moyens. 20% de l\u2019effectif total de l\u2019\u00e9chantillon est constitu\u00e9 d\u2019agents en suspension de contrat, les agents ayant mis fin \u00e0 leur d\u00e9tachement et les agents d\u00e9missionnaires.<\/p>\n

Comme m\u00e9thodologie, l\u2019imp\u00e9trant a men\u00e9 une \u00e9tude de type descriptif pour permettre de d\u00e9couvrir les diff\u00e9rentes perceptions qu\u2019ont les agents de leur manager. Cette \u00e9tude est aussi corr\u00e9lationnelle, indique M. Somda, car elle lui a permis d\u2019examiner le lien entre la perception des managers et le faible sentiment d\u2019appartenance des agents \u00e0 l\u2019Institut. Elle est aussi analytique en ce sens qu\u2019elle a permis de rechercher les d\u00e9terminants de ce ph\u00e9nom\u00e8ne : relation de causalit\u00e9.<\/p>\n

Insatisfaction du management des ressources humaines de l\u2019INSD<\/b><\/p>\n

A la conclusion de son travail, St\u00e9phane Malitouo Somda a pu constater \u00e0 travers ses analyses qu\u2019un taux de 86% de l\u2019\u00e9chantillon aimerait travailler dans une structure autre que l\u2019INSD. Ce taux est significatif pour lui, compte tenu du ph\u00e9nom\u00e8ne \u00e9tudi\u00e9 dans ce travail de recherche. En effet, cela confirme davantage sa pr\u00e9occupation premi\u00e8re qui est le fort taux de d\u00e9part des agents de l\u2019Institut.<\/p>\n

M\u00eame si la perception du manager n\u2019est pas principalement la cause de ce ph\u00e9nom\u00e8ne, les donn\u00e9es recueillies montrent, selon l\u2019imp\u00e9trant, que son management de fa\u00e7on g\u00e9n\u00e9ral a probablement une influence sur le sentiment d\u2019appartenance des agents. Cela peut s\u2019expliquer par le fait que 54% des enqu\u00eat\u00e9s pensent que le management des ressources humaines par les managers de l\u2019INSD n\u2019est pas satisfaisant.<\/p>\n

Parmi les causes de d\u00e9part \u00e9voqu\u00e9es par les sujets qui d\u00e9sirent partir de l\u2019Institut, 60% des enqu\u00eat\u00e9s se justifient par la recherche d\u2019autres exp\u00e9riences dans leur domaine de travail, 12% de l\u2019\u00e9chantillon \u00e9voque des raisons de plan de carri\u00e8re et de r\u00e9mun\u00e9ration, et 8% de l\u2019\u00e9chantillon parle du management de fa\u00e7on g\u00e9n\u00e9rale.<\/p>\n

Mais comment peut-on en moins de cinq ans de service vouloir quitter l\u2019Institut dont on s\u2019est battu pour int\u00e9grer pour d\u2019autres structures et justifier cela par la recherche d\u2019autres exp\u00e9riences, s\u2019interroge l\u2019imp\u00e9trant. Cela pourrait s\u2019expliquer, selon lui, \u00e0 travers les discussions qu\u2019il a eues par la suite avec quelques individus de son \u00e9chantillon, par le probl\u00e8me de management, car certains estiment \u00eatre \u00e9cart\u00e9s des diff\u00e9rentes activit\u00e9s de leur service ; son constat en tant que gestionnaire des ressources humaines de l\u2019Institut est que plusieurs comp\u00e9tences dans les directions techniques ne sont pas utilis\u00e9es ; ils esp\u00e8rent trouver une autre structure pour pouvoir travailler effectivement.<\/p>\n

Le jury, compos\u00e9 de Pr Alkassoum Ma\u00efga (pr\u00e9sident), Dr Fernand Ou\u00e9draogo (membre) et Dr Daouda Kouma (rapporteur et directeur de m\u00e9moire), a positivement appr\u00e9ci\u00e9 le travail de St\u00e9phane Malitouo Somda.<\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Burkina Faso. \u00ab Perception du manager et sentiment d\u2019appartenance des agents \u00e0 l\u2019organisation : cas de l\u2019Institut national de la Statistique et de la D\u00e9mographie (INSD). \u00bb C\u2019est sous ce th\u00e8me que St\u00e9phane Malitouo Somda a soutenu son m\u00e9moire de Master de recherche et intervention en Psychologie, le 6 juin 2021 \u00e0 l\u2019universit\u00e9 […]<\/p>\n","protected":false},"author":82,"featured_media":13932,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,11,10],"tags":[111,725,29],"class_list":["post-13933","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culture-et-art","category-homepage-french","category-toutes-les-actualites","tag-africa-press","tag-africa-press-burkina-faso","tag-burkina-faso"],"yoast_head":"\nMaster en psychologie : St\u00e9phane Somda analyse la \u00ab perception du manager et le sentiment d\u2019appartenance des agents \u00e0 l\u2019INSD \u00bb - 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