{"id":60990,"date":"2024-01-31T12:57:41","date_gmt":"2024-01-31T12:57:41","guid":{"rendered":"https:\/\/www.africa-press.net\/cameroun\/politique\/electricite-le-paiement-des-factures-et-lachat-des-unites-perturbes-par-une-panne-chez-eneo"},"modified":"2024-01-31T13:19:11","modified_gmt":"2024-01-31T13:19:11","slug":"electricite-le-paiement-des-factures-et-lachat-des-unites-perturbes-par-une-panne-chez-eneo","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/cameroun\/economie\/electricite-le-paiement-des-factures-et-lachat-des-unites-perturbes-par-une-panne-chez-eneo","title":{"rendered":"\u00c9lectricit\u00e9 : le paiement des factures et l’achat des unit\u00e9s perturb\u00e9s par une panne chez Eneo"},"content":{"rendered":"

Africa-Press – Cameroun. <\/strong><\/span>Investir au Cameroun) – Eneo, concessionnaire du service public de l\u2019e\u0301lectricite\u0301 au Cameroun, a annonce\u0301 ce 29 janvier 2024 que les perturbations actuellement enregistre\u0301es sur les services de paiement des factures d\u2019e\u0301lectricite\u0301 (postpaye\u0301s) et des unite\u0301s pre\u0301paye\u0301es sont dues a\u0300 une panne sur ses infrastructures. \u00ab En raison des perturbations sur certaines de ses infrastructures, les services pre\u0301paye\u0301s et postpaye\u0301s sont indisponibles depuis ce matin (du 29 janvier 2024) \u00bb, indique l\u2019entreprise sans donner de pre\u0301cision sur la nature de la panne.<\/p>\n

A\u0300 cause de cette situation, les clients ont du mal a\u0300 recharger leurs unite\u0301s pre\u0301paye\u0301es via Orange money et MTN money notamment. \u00ab Mon compteur bug. J\u2019ai pu acheter des tokens, mais, au moment d\u2019inse\u0301rer dans le boitier, c\u0327a met error. J\u2019ai appele\u0301 le service client, mais, sans succe\u0300s \u00bb, se plaint un client. Un autre poursuit: \u00ab moi, j\u2019ai ce proble\u0300me depuis une semaine environ. La\u0300, je suis dans le noir \u00bb.<\/p>\n

Eneo pre\u0301cise que ses e\u0301quipes sont actuellement a\u0300 pied d\u2019\u0153uvre \u00ab pour un retour a\u0300 la normale dans les plus brefs de\u0301lais \u00bb. En attendant, elle rappelle a\u0300 ses clients pre\u0301paye\u0301s qu\u2019en cas d\u2019e\u0301puisement de leur cre\u0301dit d\u2019e\u0301lectricite\u0301, ils ont la possibilite\u0301 d\u2019en emprunter. Cependant, a\u0300 en croire certains clients, le nume\u0301ro 811 de\u0301die\u0301 aux emprunts d\u2019unite\u0301s ne passe pas non plus. \u00ab C\u0327a affiche rejet quand j\u2019essaie la transaction \u00bb, se plaint un client.<\/p>\n

Ces nouvelles perturbations viennent s\u2019ajouter aux de\u0301lestages auxquels font face, depuis ces derniers temps, les populations de plusieurs re\u0301gions notamment des villes de Yaounde\u0301 et Douala.<\/p>\n

Pour plus d’informations et d’analyses sur la Cameroun<\/a>, suivez Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Cameroun. Investir au Cameroun) – Eneo, concessionnaire du service public de l\u2019e\u0301lectricite\u0301 au Cameroun, a annonce\u0301 ce 29 janvier 2024 que les perturbations actuellement enregistre\u0301es sur les services de paiement des factures d\u2019e\u0301lectricite\u0301 (postpaye\u0301s) et des unite\u0301s pre\u0301paye\u0301es sont dues a\u0300 une panne sur ses infrastructures. \u00ab En raison des perturbations sur certaines […]<\/p>\n","protected":false},"author":82,"featured_media":60989,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,10],"tags":[36,50,49],"class_list":["post-60990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","category-toutes-les-actualites","tag-africa-press","tag-africa-press-cameroun","tag-cameroun"],"yoast_head":"\n\u00c9lectricit\u00e9 : le paiement des factures et l'achat des unit\u00e9s perturb\u00e9s par une panne chez Eneo - 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