{"id":62958,"date":"2024-03-27T21:50:26","date_gmt":"2024-03-27T21:50:26","guid":{"rendered":"https:\/\/www.africa-press.net\/cameroun\/politique\/panne-dinternet-mtn-et-orange-annoncent-la-restitution-des-datas-non-consommes-au-cameroun"},"modified":"2024-03-29T13:45:31","modified_gmt":"2024-03-29T13:45:31","slug":"panne-dinternet-mtn-et-orange-annoncent-la-restitution-des-datas-non-consommes-au-cameroun","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/cameroun\/economie\/panne-dinternet-mtn-et-orange-annoncent-la-restitution-des-datas-non-consommes-au-cameroun","title":{"rendered":"Panne d\u2019Internet : MTN et Orange annoncent la restitution des datas non consomm\u00e9s au Cameroun"},"content":{"rendered":"

Africa-Press – Cameroun. <\/strong><\/span>Investir au Cameroun) – Au Cameroun, des ope\u0301rateurs te\u0301le\u0301coms annoncent la restitution aux abonne\u0301s du cre\u0301dit data non consomme\u0301, suite aux incidents survenus sur certains ca\u0302bles sous-marins de fibre optique desservant l\u2019Afrique qui perturbent l\u2019acce\u0300s a\u0300 Internet dans le pays depuis plusieurs jours. \u00ab La restitution des data souscrites et non consomme\u0301es du fait de cet incident a effectivement de\u0301bute\u0301. Les clients concerne\u0301s sont informe\u0301s individuellement, et le processus se poursuivra jusqu\u2019en fin du mois \u00bb, affirme Orange Cameroun, filiale locale du groupe franc\u0327ais Orange, dans un communique\u0301 publie\u0301 le 20 mars. \u00ab Nous avons nos ordinateurs qui nous disent quels abonne\u0301s sont concerne\u0301s. Des messages leur sont envoye\u0301s, et ils peuvent ve\u0301rifier leur compte pour s\u2019assurer que leur cre\u0301dit data a effectivement e\u0301te\u0301 restitue\u0301 \u00bb, souffle une source autorise\u0301e au sein de l\u2019entreprise, contacte\u0301e par Investir au Cameroun.<\/p>\n

\u00ab Les clients dont les forfaits ont expire\u0301 pendant la pe\u0301riode d\u2019interruption du service seront tenus informe\u0301s entre le 25 et le 31 mars 2024, de la manie\u0300re dont ils pourront acce\u0301der a\u0300 leur forfait Internet inutilise\u0301 \u00bb, indique de son co\u0302te\u0301 MTN Cameroon, filiale locale du ge\u0301ant sud-africain de te\u0301le\u0301coms, dans un communique\u0301 rendu public le 21 mars dernier. Du co\u0302te\u0301 de Camtel, l\u2019ope\u0301rateur public de te\u0301le\u0301coms, l\u2019on indique simplement que \u00ab les e\u0301quipes travaillent encore dessus \u00bb.<\/p>\n

Ces ope\u0301rations de restitution de datas font suite a\u0300 une instruction du gouvernement. Lors d\u2019une re\u0301union de crise le 18 mars dernier a\u0300 Yaounde\u0301, la ministre des Postes et Te\u0301le\u0301communications (Minpostel), Minette Libom Li Likeng, a prescrit aux ope\u0301rateurs \u00ab la restitution syste\u0301matique aux consommateurs des cre\u0301dits data non consomme\u0301s suite a\u0300 la panne d\u2019Internet \u00bb. Cette mesure fait partie d\u2019un ensemble de solutions d\u2019urgence prises par le gouvernement a\u0300 l\u2019effet d\u2019atte\u0301nuer l\u2019impact de cette panne sur l\u2019acce\u0300s a\u0300 Internet dans le pays.<\/p>\n

\u00ab J\u2019avais 2,3 Go dans mon te\u0301le\u0301phone que je n\u2019ai pas pu utiliser a\u0300 cause des perturbations d\u2019Internet. La date d\u2019expiration e\u0301tant proche, j\u2019ai voulu renouveler mon forfait pour prolonger la validite\u0301, mais je n\u2019ai pas pu, car impossible d\u2019avoir acce\u0300s au re\u0301seau. J\u2019espe\u0300re que mes datas me seront restitue\u0301s comme ils le disent \u00bb, avance Christiane, une abonne\u0301e Orange.<\/p>\n

Les revenus ge\u0301ne\u0301re\u0301s en 2022 par l\u2019activite\u0301 de fourniture du service d\u2019acce\u0300s a\u0300 Internet impliquant les ope\u0301rateurs de re\u0301seaux mobiles, hors Camtel et les ope\u0301rateurs titulaires des licences de premie\u0300re cate\u0301gorie, s\u2019e\u0301le\u0300vent a\u0300 204 432 214 158 FCFA, d\u2019apre\u0300s l\u2019Observatoire annuel du marche\u0301 des communications e\u0301lectroniques au Cameroun de l\u2019Agence de re\u0301gulation des te\u0301le\u0301coms (ART). Selon les donne\u0301es fournies par le re\u0301gulateur du secteur, l\u2019ope\u0301rateur sud-africain est leader sur ce segment avec un chiffre d\u2019affaires de 101milliards de FCFA, en hausse comparativement au 80,6 de milliards de FCFA de 2021. Son concurrent, Orange, a quant a\u0300 lui engrange\u0301 des revenus de 96,9 milliards de FCFA en 2022, contre 74,5 de FCFA en 2022. L\u2019ART ne prend pas en compte Camtel et Viettel (qui pe\u0300re sous le nom commercial Nexttel au Cameroun) qui n\u2019ont pas fourni de donne\u0301es. Le re\u0301gulateur pre\u0301cise par ailleurs que le parc d\u2019abonnements actifs a\u0300 Internet mobile a atteint un niveau e\u0301leve\u0301 en 2022, passant de 9 330 418 abonnements en 2021 a\u0300 12 174 370 abonnements cette anne\u0301e-la\u0300. Ceci s\u2019explique par la forte utilisation du service Internet par les abonne\u0301s a\u0300 travers la panoplie des forfaits Internet commercialise\u0301s par les ope\u0301rateurs concessionnaires et les fournisseurs d\u2019acce\u0300s a\u0300 Internet -FAI), apprend-on.<\/p>\n

En rappel, l\u2019acce\u0300s a\u0300 Internet est perturbe\u0301 au Cameroun depuis la matine\u0301e du 14 mars 2024, en raison des incidents sur les ca\u0302bles sous-marins WACS (West African Cable System), SAT-3 (South Africa Transit 3) et MainOne, principaux fournisseurs d\u2019Internet a\u0300 l\u2019Afrique centrale et de l\u2019Ouest. Le Cameroun est connecte\u0301 a\u0300 deux de ces ca\u0302bles, a\u0300 savoir WACS dont le point d\u2019atterrissement est a\u0300 Limbe dans la re\u0301gion du Sud-Ouest, et SAT3 qui atterrit a\u0300 Douala, la me\u0301tropole e\u0301conomique du pays situe\u0301e dans la re\u0301gion du Littoral. Orange et MTN assurent aujourd\u2019hui que la connexion Internet a e\u0301te\u0301 entie\u0300rement re\u0301tablie et stabilise\u0301e, et saluent la re\u0301silience des abonne\u0301s face a\u0300 cette situation qui a eu un impact sur leur quotidien et leurs activite\u0301s e\u0301conomiques.<\/p>\n

Pour plus d’informations et d’analyses sur la Cameroun<\/a>, suivez Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Cameroun. Investir au Cameroun) – Au Cameroun, des ope\u0301rateurs te\u0301le\u0301coms annoncent la restitution aux abonne\u0301s du cre\u0301dit data non consomme\u0301, suite aux incidents survenus sur certains ca\u0302bles sous-marins de fibre optique desservant l\u2019Afrique qui perturbent l\u2019acce\u0300s a\u0300 Internet dans le pays depuis plusieurs jours. \u00ab La restitution des data souscrites et non consomme\u0301es […]<\/p>\n","protected":false},"author":82,"featured_media":62957,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,10],"tags":[36,50,49],"class_list":["post-62958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","category-toutes-les-actualites","tag-africa-press","tag-africa-press-cameroun","tag-cameroun"],"yoast_head":"\nPanne d\u2019Internet : MTN et Orange annoncent la restitution des datas non consomm\u00e9s au Cameroun - 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