{"id":18522,"date":"2024-05-14T12:28:14","date_gmt":"2024-05-14T12:28:14","guid":{"rendered":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways"},"modified":"2024-05-15T20:26:33","modified_gmt":"2024-05-15T20:26:33","slug":"les-mesaventures-senchainent-aupres-de-kenya-airways","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways","title":{"rendered":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways"},"content":{"rendered":"

Africa-Press – Comores. <\/strong><\/span>Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des effets personnels des clients, manque de volonte\u0301 de la part des agents ou encore annulation ou retard re\u0301current des vols, les remarques sont nombreuses et vont en empirant.<\/b><\/p>\n

Dimanche 05 mai, des passagers se rendent a\u0300 Moroni depuis plusieurs pays. Arrive\u0301s a\u0300 Nairobi, c\u2019est la de\u0301sillusion: les agents de la compagnie annoncent que \u00ab le vol est de\u0301ja\u0300 plein \u00bb. \u00ab Vous allez a\u0300 l\u2019ho\u0302tel ou bien vous dormez a\u0300 l\u2019ae\u0301roport jusqu\u2019au 07 mai \u00bb, lance un agent du Transfert Desk de Kenya Airways. Sur place, la tension monte d\u2019un cran. \u00ab Ils disent que le vol est de\u0301ja\u0300 plein ! Alors pourquoi ne pas pre\u0301voir un plus grand appareil pour ramener tout le monde ? \u00bb, s\u2019emporte un des passagers. \u00ab Une compagnie de cette taille doit avoir un grand avion en mesure de faire un seul vol et ramener tout ce beau monde qui n\u2019a rien demande\u0301. Mais je pense que c\u2019est un manque de volonte\u0301 de leur part. Et c\u2019est ce qu\u2019ils font depuis des anne\u0301es ! \u00bb. Cet incident n\u2019est pas un cas isole\u0301. Au contraire.<\/p>\n

Si ce n\u2019est pas un plan de vol qui change subitement, ce sont des passagers laisse\u0301s pour compte a\u0300 l\u2019ae\u0301roport Jomo Kenyatta International Airport (JKIA), ou encore des bagages qui disparaissent sans la moindre explication. Pour les courriers reliant Moroni au monde, la situation est de mal en pis. Un agent de l\u2019ambassade des Comores a\u0300 Madagascar en a de\u0301ja\u0300 paye\u0301 les frais. \u00ab J\u2019avais une cousine qui devait rentrer a\u0300 Moroni. Ses bagages e\u0301taient introuvables. Nous sommes alle\u0301s voir la compagnie. Apre\u0300s deux mois de relance et de proce\u0301dure, toujours aucune re\u0301ponse a\u0300 nos questions. Le comble, c\u2019est qu\u2019ils ont fini par nous re\u0301clamer des rec\u0327us des objets qui se trouvaient a\u0300 l\u2019inte\u0301rieur des valises qu\u2019eux-me\u0302mes ont e\u0301gare\u0301 ! \u00bb, s\u2019est-il plaint. Des te\u0301moignages similaires s\u2019accumulent.<\/p>\n

A tel point que les passagers s\u2019attendent syste\u0301matiquement a\u0300 passer une bonne partie du transit a\u0300 l\u2019ae\u0301roport, a\u0300 cause d\u2019une e\u0301nie\u0300me gale\u0300re, tanto\u0302t fortuite tanto\u0302t re\u0301sultant du manque apparent de volonte\u0301 des agents de rassurer les passagers. Pour la connexion Moroni-Nairobi-Tana, les passagers qui n\u2019ont pas les moyens de se payer l\u2019ho\u0302tel-car les charges sont au frais du passager-sont contraints de dormir a\u0300 l\u2019ae\u0301roport JKIA, pendant quasi 24 heures. Une situation juge\u0301e inacceptable par les passagers. \u00ab C\u2019est vraiment contraignant. Et le plus triste dans tout c\u0327a, c\u2019est qu\u2019on se pre\u0301pare mentalement a\u0300 vivre ces conditions de\u0300s lors qu\u2019on fait \u00ab le choix \u00bb de voler avec cette compagnie. Malgre\u0301 nos plaintes, rien ne change \u00bb, se plaint Gamal, un passager coince\u0301 a\u0300 l\u2019ae\u0301roport Jomo Kenyatta depuis biento\u0302t 2 jours a\u0300 cause d\u2019un vol annule\u0301 apre\u0300s les intempe\u0301ries annonce\u0301es.<\/p>\n

La situation la plus de\u0301sagre\u0301able selon les usagers est certainement le changement du plan de vol de dernie\u0300re minute, sans la moindre explication ni message. \u00ab Ma femme e\u0301tait malade et nous devions nous rendre a\u0300 Tana. Nous sommes arrive\u0301s a\u0300 Nairobi samedi pour initialement repartir le me\u0302me jour. On s\u2019est retrouve\u0301 malgre\u0301 nous, a\u0300 devoir passer deux jours a\u0300 Nairobi avant d\u2019atteindre notre destination finale \u00bb, a explique\u0301 Gamal. Une situation qui se re\u0301pe\u0300te et qui ne semble pas pre\u0301occuper la compagnie, eu e\u0301gard de l\u2019attitude des agents que l\u2019on rencontre sur place.<\/p>\n

Parmi les passagers, des de\u0301pute\u0301s de l\u2019Union des Comores, qui ont ve\u0301cu la sce\u0300ne sans le moindre bronchement. \u00ab Ecoutez, nous sommes a\u0300 Nairobi et la\u0300, on ne peut rien faire. Nous allons voir ce qu\u2019on peut faire une fois a\u0300 Moroni \u00bb, finalement de\u0301clare\u0301 l’un d’eux. A ce rythme, si les autorite\u0301s comoriennes ne re\u0301agissent pas, la compagnie Kenya Airways continuera de maltraiter les passagers comoriens sans le moindre scrupule.<\/p>\n

Pour plus d’informations et d’analyses sur la Comores<\/a>, suivez Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Comores. Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des effets personnels des clients, manque de volonte\u0301 de la part des agents ou encore annulation ou retard re\u0301current des vols, les remarques sont nombreuses et vont en empirant. Dimanche 05 mai, des passagers se […]<\/p>\n","protected":false},"author":82,"featured_media":18521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,10],"tags":[36,53,45],"class_list":["post-18522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-politique","category-toutes-les-actualites","tag-africa-press","tag-africa-press-comores","tag-comores"],"yoast_head":"\nLes m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways - Comores<\/title>\n<meta name=\"description\" content=\"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways\" \/>\n<meta property=\"og:description\" content=\"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\" \/>\n<meta property=\"og:site_name\" content=\"Comores\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-14T12:28:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-15T20:26:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"810\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditorfr\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditorfr\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\"},\"author\":{\"name\":\"cfeditorfr\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\"},\"headline\":\"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways\",\"datePublished\":\"2024-05-14T12:28:14+00:00\",\"dateModified\":\"2024-05-15T20:26:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\"},\"wordCount\":730,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Comores\",\"Comores\"],\"articleSection\":[\"Politique\",\"Toutes les actualit\u00e9s\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\",\"url\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\",\"name\":\"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways - Comores\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg\",\"datePublished\":\"2024-05-14T12:28:14+00:00\",\"dateModified\":\"2024-05-15T20:26:33+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\"},\"description\":\"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg\",\"width\":1080,\"height\":810,\"caption\":\"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.africa-press.net\/comores\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/#website\",\"url\":\"https:\/\/www.africa-press.net\/comores\/\",\"name\":\"Comores\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/comores\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\",\"name\":\"cfeditorfr\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways - Comores","description":"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways","og_locale":"fr_FR","og_type":"article","og_title":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways","og_description":"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...","og_url":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways","og_site_name":"Comores","article_published_time":"2024-05-14T12:28:14+00:00","article_modified_time":"2024-05-15T20:26:33+00:00","og_image":[{"width":1080,"height":810,"url":"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg","type":"image\/jpeg"}],"author":"cfeditorfr","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"cfeditorfr","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways"},"author":{"name":"cfeditorfr","@id":"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1"},"headline":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways","datePublished":"2024-05-14T12:28:14+00:00","dateModified":"2024-05-15T20:26:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways"},"wordCount":730,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg","keywords":["Africa Press","Africa Press-Comores","Comores"],"articleSection":["Politique","Toutes les actualit\u00e9s"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways","url":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways","name":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways - Comores","isPartOf":{"@id":"https:\/\/www.africa-press.net\/comores\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg","datePublished":"2024-05-14T12:28:14+00:00","dateModified":"2024-05-15T20:26:33+00:00","author":{"@id":"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1"},"description":"Depuis quelques temps, les plaintes des passagers a\u0300 l\u2019endroit de la compagnie Kenya Airways sont le\u0301gion. Perte des ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#primaryimage","url":"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg","contentUrl":"https:\/\/static.africa-press.net\/centrafricaine\/sites\/48\/2024\/05\/sm_1715715791.199627.jpg","width":1080,"height":810,"caption":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/comores\/politique\/les-mesaventures-senchainent-aupres-de-kenya-airways#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.africa-press.net\/comores\/"},{"@type":"ListItem","position":2,"name":"Les m\u00e9saventures s\u2019enchainent aupr\u00e8s de Kenya Airways"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/comores\/#website","url":"https:\/\/www.africa-press.net\/comores\/","name":"Comores","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/comores\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/comores\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1","name":"cfeditorfr"}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/posts\/18522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/comments?post=18522"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/posts\/18522\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/media\/18521"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/media?parent=18522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/categories?post=18522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/comores\/wp-json\/wp\/v2\/tags?post=18522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}