{"id":19361,"date":"2023-07-03T23:40:18","date_gmt":"2023-07-03T23:40:18","guid":{"rendered":"https:\/\/www.africa-press.net\/congo-brazzaville\/politique\/tourisme-le-personnel-hotelier-de-brazzaville-en-formation"},"modified":"2023-07-04T00:04:02","modified_gmt":"2023-07-04T00:04:02","slug":"tourisme-le-personnel-hotelier-de-brazzaville-en-formation","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/congo-brazzaville\/culture-et-art\/tourisme-le-personnel-hotelier-de-brazzaville-en-formation","title":{"rendered":"Tourisme : le personnel h\u00f4telier de Brazzaville en formation"},"content":{"rendered":"

Africa-Press – Congo Brazzaville. <\/strong><\/span>A l\u2019ore\u0301e de la relance du Festival panafricain de musique (Fespam), la direction ge\u0301ne\u0301rale du tourisme et de l\u2019ho\u0302tellerie, organe technique du ministe\u0300re de l\u2019Industrie culturelle, touristique, artistique et des Loisirs, organise, du 3 au 7 juillet, a\u0300 Brazzaville, une session de renforcement des capacite\u0301s ope\u0301rationnelles du personnel ho\u0302telier de Brazzaville, en vue d\u2019offrir un service de qualite\u0301 aux diffe\u0301rents ho\u0302tes qui viendront pour les festivite\u0301s. <\/b><\/p>\n

Le renforcement des capacite\u0301s du personnel ho\u0302telier de Brazzaville va permettre d\u2019ame\u0301liorer la qualite\u0301 des services dans les e\u0301tablissements d\u2019he\u0301bergement touristiques. Le but vise\u0301 est d\u2019offrir a\u0300 terme des services dignes qui correspondent aux attentes de tous ceux qui privile\u0301gieront la Re\u0301publique du Congo comme destination de choix.<\/p>\n

Pendant cinq jours, cinquante employe\u0301s issus de vingt-cinq e\u0301tablissements ho\u0302teliers vont prendre part a\u0300 la formation anime\u0301e par cinq formateurs sur les diffe\u0301rents aspects lie\u0301s a\u0300 l\u2019accueil et la gestion des chambres.<\/p>\n

Cet atelier de formation est centre\u0301 sur diffe\u0301rents the\u0300mes, a\u0300 savoir la re\u0301ussite de l\u2019accueil pour une meilleure image de son e\u0301tablissement; la bonne gestion des chambres dans un e\u0301tablissement d\u2019he\u0301bergement touristique; les qualite\u0301s d\u2019un bon ho\u0302telier; les aptitudes d\u2019un employe\u0301 vis-a\u0300-vis de sa hie\u0301rarchie et de la cliente\u0300le. C\u2019est une assistance technique que le ministe\u0300re de l\u2019Industrie culturelle, touristique, artistique et des Loisirs, avec l\u2019appui de la direction ge\u0301ne\u0301rale du tourisme et de l\u2019ho\u0302tellerie, se propose d’offrir au personnel des e\u0301tablissements ho\u0302teliers de Brazzaville, conforme\u0301ment a\u0300 l\u2019arre\u0302te\u0301 n\u00b0 986\/MITL\/ CAB, portant attributions des services et bureaux de la direction ge\u0301ne\u0301rale de l\u2019industrie touristique.<\/p>\n

Ouvrant la session, la ministre de l\u2019Industrie culturelle, touristique, artistique et des Loisirs, Lydie Pongault, a annonce\u0301 la volonte\u0301 de pe\u0301renniser les missions d\u2019assistance technique qui permettront au personnel de ce secteur d\u2019actualiser re\u0301gulie\u0300rement ses connaissances en les adaptant aux exigences du monde actuel afin de permettre a\u0300 l\u2019ho\u0302tellerie congolaise de re\u0301sister aux enjeux de la concurrence au niveau sous-re\u0301gional, surtout au moment ou\u0300 le Congo renoue avec l\u2019organisation du Fespam qui se tiendra du 15 au 22 juillet, a\u0300 Brazzaville . \u00ab L\u2019offre ho\u0302telie\u0300re doit pre\u0301senter un visage rayonnant tant pour les touristes venus des autres horizons que les locaux. Cette session est une occasion que le ministe\u0300re de l\u2019Industrie culturelle, touristique, artistique et des Loisirs offre au personnel du tourisme et de l\u2019ho\u0302tellerie pour revisiter puis ame\u0301liorer leurs connaissances en vue de mieux accueillir nos ho\u0302tes \u00bb, a indique\u0301 la ministre.<\/p>\n

S\u2019adressant aux encadreurs et aux apprenants, la ministre leur a dit de s\u2019arrimer aux re\u0301alite\u0301s qui exigent la pratique noble de leur profession. Aux responsables des e\u0301tablissements d\u2019he\u0301bergement touristique, elle a demande\u0301 que le recyclage de connaissances de leurs employe\u0301s soit re\u0301gulier, outre l\u2019action de l\u2019Etat.<\/p>\n

Pour sa part, le directeur ge\u0301ne\u0301ral du tourisme et de l\u2019ho\u0302tellerie, Ibara Simplice Guemole\u0301, a indique\u0301 que cette session n\u2019est que le de\u0301but d\u2019un processus que le ministe\u0300re en charge du tourisme envisage d\u2019inscrire dans la dure\u0301e, avec son organisation tournante dans les e\u0301tablissements ho\u0302teliers de Brazzaville et de Pointe-Noire dans un premier temps, ensuite dans les autres de\u0301partements, du pays. Cela d\u2019autant plus que le Congo va abriter des activite\u0301s de grande envergure, notamment le Fespam et le sommet des trois plus grands bassin forestiers au monde.<\/p>\n

L\u2019atelier vise, entre autres, a\u0300 accompagner les responsables des e\u0301tablissements ho\u0302teliers dans une formation continue de leur personnel. Le directeur ge\u0301ne\u0301ral a exhorte\u0301 les apprenants a\u0300 e\u0302tre attentifs et discipline\u0301s. \u00ab Il ne s\u2019agit pas d\u2019apprendre de nouvelles notions, encore moins de nouvelles me\u0301thodes mais de recycler vos connaissances sur les concepts essentiels qui semblent e\u0301le\u0301mentaires et en apparence ne\u0301gligeables mais, tout aussi essentielles pour une meilleure approche dans le fonctionnement des services d\u2019accueil et de la gestion des chambres dans un e\u0301tablissement ho\u0302telier \u00bb,a-t-il signifie\u0301.<\/p>\n

Prenant part a\u0300 l’ouverture de cet atelier, l\u2019administrateur maire de Poto-Poto, Jacques Elion, s\u2019est dit rassure\u0301 que les diffe\u0301rents the\u0300mes qui seront de\u0301veloppe\u0301s par les experts en la matie\u0300re permettront aux acteurs des e\u0301tablissements d\u2019he\u0301bergement de renforcer leurs capacite\u0301s en management pour susciter plus d\u2019activite\u0301 sur ce secteur promoteur de l’e\u0301conomie nationale.<\/p>\n

Pour plus d’informations et d’analyses sur la Congo Brazzaville<\/a>, suivez Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Congo Brazzaville. A l\u2019ore\u0301e de la relance du Festival panafricain de musique (Fespam), la direction ge\u0301ne\u0301rale du tourisme et de l\u2019ho\u0302tellerie, organe technique du ministe\u0300re de l\u2019Industrie culturelle, touristique, artistique et des Loisirs, organise, du 3 au 7 juillet, a\u0300 Brazzaville, une session de renforcement des capacite\u0301s ope\u0301rationnelles du personnel ho\u0302telier de Brazzaville, […]<\/p>\n","protected":false},"author":82,"featured_media":19360,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,10],"tags":[36,47,46],"class_list":["post-19361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culture-et-art","category-toutes-les-actualites","tag-africa-press","tag-africa-press-congo-brazzaville","tag-congo-brazzaville"],"yoast_head":"\nTourisme : le personnel h\u00f4telier de Brazzaville en formation - Congo 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