{"id":30722,"date":"2024-05-25T22:22:16","date_gmt":"2024-05-25T22:22:16","guid":{"rendered":"https:\/\/www.africa-press.net\/congo-brazzaville\/politique\/qualityday-des-entreprises-congolaises-de-plus-en-plus-engagees-dans-une-demarche-qualite"},"modified":"2024-05-26T02:36:22","modified_gmt":"2024-05-26T02:36:22","slug":"qualityday-des-entreprises-congolaises-de-plus-en-plus-engagees-dans-une-demarche-qualite","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/congo-brazzaville\/economie\/qualityday-des-entreprises-congolaises-de-plus-en-plus-engagees-dans-une-demarche-qualite","title":{"rendered":"QualityDay : des entreprises congolaises de plus en plus engag\u00e9es dans une d\u00e9marche qualit\u00e9"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Congo Brazzaville. <\/strong><\/span><b>La cinquie\u0300me e\u0301dition de la Journe\u0301e de la qualite\u0301 et l\u2019excellence congolaise, \u00ab\u00a0QualityDay\u00a0\u00bb, s\u2019est de\u0301roule\u0301e le 24 mai, a\u0300 Brazzaville, avec la participation de plusieurs chefs d\u2019entreprise et responsables de services publics. Les diffe\u0301rents re\u0301cits des intervenants montrent les efforts accomplis pour ame\u0301liorer la qualite\u0301 des services et la performance au sein des entreprises locales.<\/b><\/p>\n<p>Conside\u0301re\u0301e comme un processus global d&rsquo;optimisation de la compe\u0301titivite\u0301 commerciale et des conditions de travail d&rsquo;une entreprise, la de\u0301marche qualite\u0301 repose sur un diagnostic interne et sur la de\u0301finition d&rsquo;objectifs de satisfaction des clients. La re\u0300gle est applicable dans les services publics. A\u0300 la diffe\u0301rence d&rsquo;autres strate\u0301gies de de\u0301veloppement, d\u2019apre\u0300s Patrice Passy, le president de la plateforme Universite\u0301 des connaissances africaines, la qualite\u0301 renforce la performance et la notorie\u0301te\u0301 de l\u2019entreprise.<\/p>\n<p>La plateforme, a\u0300 l\u2019initiative de la Journe\u0301e d\u2019e\u0301change, entend cre\u0301er une dynamique autour de la qualite\u0301 et la performance en entreprise, promouvoir le concept a\u0300 travers des mode\u0300les de re\u0301ussite. \u00ab La qualite\u0301 et la performance des entreprises de\u0301partementales \u00bb est le the\u0300me de l\u2019e\u0301dition 2024 de la QualityDay. L\u2019initiative citoyenne a permis aux experts, dirigeants d\u2019entreprise et d\u2019e\u0301tablissement public de partager leurs expe\u0301riences et de de\u0301couvrir des pratiques exemplaires. \u00ab Profitons de cette journe\u0301e pour enricher nos connaissances, changer des ide\u0301es et repartir avec des outils concrets pour ame\u0301liorer la qualite\u0301 et la performance de nos entreprises \u00bb, a lance\u0301 Patrice Passy.<\/p>\n<p>Pendant les e\u0301changes en panels et ateliers, les de\u0301bats se sont focalise\u0301s sur les crite\u0300res de la qualite\u0301, les e\u0301tapes de la de\u0301marche qualite\u0301, les avantages pour l\u2019entreprise. Pour Franc\u0327ois Cernejeski, le directeur ge\u0301ne\u0301ral de Radisson Blu, la qualite\u0301 c\u2019est d\u2019abord la transmission du savoir-faire au sein de l\u2019entite\u0301. Le succe\u0300s de la chai\u0302ne ho\u0302telie\u0300re est du\u0302, selon lui, a\u0300 la capacite\u0301 de satisfaire le client au moyen des outils innovants de la communication, des KPI et PMP lie\u0301s a\u0300 la mai\u0302trise du marche\u0301, la politique de Responsabilite\u0301 socie\u0301tale des entreprises et la formation continue du personnel&#8230;<\/p>\n<p>La QualityDay est e\u0301galement l\u2019occasion de dresser un e\u0301tat des lieux de la qualite\u0301, des avance\u0301es au niveau d\u2019appropriation et d\u2019imple\u0301mentation de la qualite\u0301 dans les services publics. L\u2019ho\u0302pital de Ngoyo, a\u0300 Pointe-Noire, est cite\u0301 comme un exemple en matie\u0300re de de\u0301marche qualite\u0301 dans les services publics. Des efforts sont re\u0301alise\u0301s pour tenter de consolider la qualite\u0301 d\u2019accueil, l\u2019acce\u0300s aux salles d\u2019hospitalisation et aux soins dans cet ho\u0302pital, a salue\u0301 la directrice de\u0301partementale de la Sante\u0301 de Pointe-Noire, Dr Aubie\u0300re Victoire Kimpamboudi.<\/p>\n<p><strong>Pour plus d&rsquo;informations et d&rsquo;analyses sur la <a href=\"https:\/\/www.africa-press.net\/congo-brazzaville\">Congo Brazzaville<\/a>, suivez <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Congo Brazzaville. La cinquie\u0300me e\u0301dition de la Journe\u0301e de la qualite\u0301 et l\u2019excellence congolaise, \u00ab\u00a0QualityDay\u00a0\u00bb, s\u2019est de\u0301roule\u0301e le 24 mai, a\u0300 Brazzaville, avec la participation de plusieurs chefs d\u2019entreprise et responsables de services publics. Les diffe\u0301rents re\u0301cits des intervenants montrent les efforts accomplis pour ame\u0301liorer la qualite\u0301 des services et la performance au [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":30720,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,10],"tags":[36,47,46],"class_list":["post-30722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","category-toutes-les-actualites","tag-africa-press","tag-africa-press-congo-brazzaville","tag-congo-brazzaville"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>QualityDay : des entreprises congolaises de plus en plus engag\u00e9es dans une d\u00e9marche qualit\u00e9 - Congo Brazzaville<\/title>\n<meta name=\"description\" content=\"La cinquie\u0300me 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