{"id":88392,"date":"2024-04-25T11:01:27","date_gmt":"2024-04-25T11:01:27","guid":{"rendered":"https:\/\/www.africa-press.net\/congo-kinshasa\/politique\/tshopo-airtel-vodacom-et-orange-appeles-a-ameliorer-leurs-services-rendus-a-la-population"},"modified":"2024-04-25T13:01:30","modified_gmt":"2024-04-25T13:01:30","slug":"tshopo-airtel-vodacom-et-orange-appeles-a-ameliorer-leurs-services-rendus-a-la-population","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/congo-kinshasa\/toutes-les-actualites\/tshopo-airtel-vodacom-et-orange-appeles-a-ameliorer-leurs-services-rendus-a-la-population","title":{"rendered":"Tshopo : Airtel, Vodacom et Orange appel\u00e9s \u00e0 am\u00e9liorer leurs services rendus \u00e0 la population."},"content":{"rendered":"

Africa-Press – Congo Kinshasa. <\/strong><\/span>Le mouvement citoyen Lutte pour le Changement (Lucha) a demande\u0301, ce mercredi 24 avril 2024, aux maisons de te\u0301le\u0301communication d\u2019ame\u0301liorer leur service rendu a\u0300 la population, dans la ville de Kisangani, chef-lieu de la Tshopo.<\/b><\/p>\n

Airtel, Vodacom et Orange de\u0301c\u0327oivent les habitants de Kisangani. Sur les re\u0301seaux sociaux, les me\u0301contentements sont nombreux suite, surtout a\u0300 une qualite\u0301 basse de la connexion Internet. Ces re\u0301seaux, tel que rapporte la Lucha, ont revu a\u0300 la hausse, jusqu\u2019a\u0300 de\u0301passer certaines banques, les frais de transfert d\u2019argent. Aussi, la possibilite\u0301 de renouvellement des forfaits avant le de\u0301lai d\u2019expiration n\u2019existe plus.<\/p>\n

Si les voix des utilisateurs de ces re\u0301seaux n\u2019atteignent pas la vrai cible, la Lucha indigne\u0301e aussi par la me\u0302me situation, vient de saisir la balle au bond ; une lettre a e\u0301te\u0301 adresse\u0301e aux responsables de ces re\u0301seaux \u0153uvrant a\u0300 Kisangani.<\/p>\n

\u00ab Tous ces dysfonctionnements inexplique\u0301s entrainent des pre\u0301judices socio-professionnels et e\u0301conomiques que vous ne songez jamais re\u0301parer. De plus, vous ne remboursez jamais les forfaits internet active\u0301s qui arrivent a\u0300 leurs de\u0301lais d\u2019expiration sans e\u0302tre utilise\u0301s \u00bb, e\u0301crit la Lucha Kisangani.<\/p>\n

Ces re\u0301seaux ne contribuent pas e\u0301galement a\u0300 la se\u0301curisation de la population ou de leurs ope\u0301rations. Les kidnappeurs s\u2019en servent pour ranc\u0327onner leurs victimes, a\u0300 Goma, le plus souvent et a\u0300 Kisangani. Malgre\u0301 les imperfections tant de\u0301crie\u0301es, Airtel, Vodacom et Orange fonctionnent a\u0300 roue libre. Aupre\u0300s de cambistes, ces re\u0301seaux sont a\u0300 la base de la hausse du dollar ame\u0301ricain sur le marche\u0301 congolais.<\/p>\n

\u00ab Le peuple congolais qui souffre dans son corps et dans son a\u0302me a\u0300 cause de la gouvernance pre\u0301datrice de notre syste\u0300me politique n\u2019a plus d\u2019e\u0301paules pour supporter une e\u0301nie\u0300me exploitation cynique par vous, les multinationales \u00bb, insiste ce mouvement citoyen.<\/p>\n

Quatre recommandations a\u0300 Airtel, Vodacom et Orange. La Lucha accorde un court de\u0301lai a\u0300 ces derniers afin qu\u2019ils appliquent ce qui suit:<\/p>\n

Ame\u0301liorer la qualite\u0301 de vos services internet dans la ville de Kisangani ; Ame\u0301liorer votre syste\u0300me de communication et de re\u0301paration en cas de coupure de connexion internet ; Revoir conside\u0301rablement a\u0300 la baisse vos diffe\u0301rentes tarifications mobiles money ainsi que les forfaits appels, sms et internet ; Ame\u0301liorer le syste\u0300me se\u0301curitaire mobiles money.<\/p>\n

Les autorite\u0301s politico-administratives sont au courant de ce calvaire de la population, cependant leur re\u0301action ne de\u0301passe pas le silence. A\u0300 Bukavu, dans la province du Sud-Kivu, Airtel a e\u0301te\u0301 traduit en justice pour escroquerie de ses abonne\u0301s, en mars 2023.<\/p>\n

Pour plus d’informations et d’analyses sur la Congo Kinshasa<\/a>, suivez Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Congo Kinshasa. Le mouvement citoyen Lutte pour le Changement (Lucha) a demande\u0301, ce mercredi 24 avril 2024, aux maisons de te\u0301le\u0301communication d\u2019ame\u0301liorer leur service rendu a\u0300 la population, dans la ville de Kisangani, chef-lieu de la Tshopo. Airtel, Vodacom et Orange de\u0301c\u0327oivent les habitants de Kisangani. Sur les re\u0301seaux sociaux, les me\u0301contentements sont […]<\/p>\n","protected":false},"author":82,"featured_media":88391,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,10],"tags":[36,47,46],"class_list":["post-88392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute","category-toutes-les-actualites","tag-africa-press","tag-africa-press-congo-kinshasa","tag-congo-kinshasa"],"yoast_head":"\nTshopo : Airtel, Vodacom et Orange appel\u00e9s \u00e0 am\u00e9liorer leurs services rendus \u00e0 la population. - Congo-kinshasa<\/title>\n<meta name=\"description\" content=\"Le mouvement citoyen Lutte pour le Changement (Lucha) a demande\u0301, ce mercredi 24 avril 2024, aux maisons de te\u0301le\u0301com ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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