{"id":629,"date":"2020-11-27T20:38:26","date_gmt":"2020-11-27T20:38:26","guid":{"rendered":"https:\/\/www.africa-press.com\/cotedivoire\/?p=629"},"modified":"2020-11-27T15:51:54","modified_gmt":"2020-11-27T15:51:54","slug":"abonnement-facturesla-cie-presente-ses-grandes-innovations-en-cote-divoire","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/cotedivoire\/economie\/abonnement-facturesla-cie-presente-ses-grandes-innovations-en-cote-divoire","title":{"rendered":"Abonnement, factures\u2026La CIE pr\u00e9sente ses grandes innovations en C\u00f4te-d\u2019Ivoire"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong><a href=\"https:\/\/www.africa-press.com\">Africa-Press<\/a> &#8211; <a href=\"https:\/\/www.africa-press.com\/cotedivoire\">CoteDIvoire<\/a>. <\/strong><\/span>Fourniture d\u2019\u00e9lectricit\u00e9 \u2013 Abonnement, factures, r\u00e9clamations\u2026<\/p>\n<p>Depuis qu\u2019il est \u00e0 la t\u00eate de la Compagnie ivoirienne d\u2019\u00e9lectricit\u00e9, le directeur g\u00e9n\u00e9ral Ahmadou Bakayoko encha\u00eene les innovations en vue de l\u2019am\u00e9lioration du service aux usagers de l\u2019\u00e9lectricit\u00e9 aussi bien chez les petits consommateurs que chez les industriels. La derni\u00e8re innovation en date est l\u2019application mobile \u2018\u2019Macie\u2019\u2019 qui permet au consommateur de demander d\u00e9sormais tous les services en ligne sans \u00eatre oblig\u00e9 de se d\u00e9placer. Un gain de temps et une \u00e9conomie.<\/p>\n<p>L\u2019application \u2018\u2019Macie\u2019\u2019 qui vient de conna\u00eetre son 100 milli\u00e8me abonn\u00e9, M. Ethy de Tiassal\u00e9, a \u00e9t\u00e9 pr\u00e9sent\u00e9e r\u00e9cemment par le Dg en pr\u00e9sence du comit\u00e9 de direction de la compagnie. De cette pr\u00e9sentation, l\u2019on retiendra que cette plateforme digitale est accessible depuis un ordinateur, un smartphone ou une tablette. C\u2019est un espace o\u00f9 le client peut recevoir ses factures, suivre ses consommations, simuler sa facture et sa puissance.<\/p>\n<p>Depuis le 21 novembre 2019, date \u00e0 laquelle l\u2019appli a \u00e9t\u00e9 lanc\u00e9e, il y a aujourd\u2019hui un an, les usagers sollicitent diff\u00e9rents services. Selon le point qui a \u00e9t\u00e9 fait par le directeur g\u00e9n\u00e9ral, les services les plus sollicit\u00e9s sont les demandes en ligne pour les branchements-abonnements, la mutation (changement de nom sur un compteur) et l\u2019augmentation de puissance. Viennent ensuite les services en ligne en mati\u00e8re de r\u00e9clamation, d\u00e9claration d\u2019incident sur le r\u00e9seau \u00e9lectrique, d\u00e9claration de sinistre, signalement d\u2019\u00e9clairage public. La r\u00e9ception de facture en ligne vient en troisi\u00e8me position.<\/p>\n<p>Aujourd\u2019hui ils sont environ 25 % d\u2019abonn\u00e9s \u00e0 solliciter la Cie \u00e0 travers cette plateforme, les autres \u00e9tant encore sur les services classiques qui n\u00e9cessitent un d\u00e9placement.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; CoteDIvoire. Fourniture d\u2019\u00e9lectricit\u00e9 \u2013 Abonnement, factures, r\u00e9clamations\u2026 Depuis qu\u2019il est \u00e0 la t\u00eate de la Compagnie ivoirienne d\u2019\u00e9lectricit\u00e9, le directeur g\u00e9n\u00e9ral Ahmadou Bakayoko encha\u00eene les innovations en vue de l\u2019am\u00e9lioration du service aux usagers de l\u2019\u00e9lectricit\u00e9 aussi bien chez les petits consommateurs que chez les industriels. La derni\u00e8re innovation en date est l\u2019application [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":628,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,11,10],"tags":[56,61],"class_list":["post-629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","category-homepage-french","category-toutes-les-actualites","tag-africa-press","tag-cotedivoire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Abonnement, factures\u2026La CIE pr\u00e9sente ses grandes innovations en C\u00f4te-d\u2019Ivoire - C\u00f4te d&#039;Ivoire<\/title>\n<meta name=\"description\" content=\"Africa-Press - CoteDIvoire. 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