{"id":16831,"date":"2023-05-08T16:13:13","date_gmt":"2023-05-08T16:13:13","guid":{"rendered":"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities"},"modified":"2023-05-08T17:14:35","modified_gmt":"2023-05-08T17:14:35","slug":"zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities","title":{"rendered":"Zoho integrates ChatGPT with Zia to strengthen generative AI capabilities"},"content":{"rendered":"

Africa-Press – Eritrea. <\/strong><\/span>Software development company, Zoho, has announced its execution plans and ongoing investment in AI having launched 13 AI generative application extensions and integrations powered by AI.<\/p>\n

Through their AI, Zia, part of its developing strategy includes platform expansion and an innovative roadmap focusing on delivering customer experience and value.<\/p>\n

This is in a bid to ensure the highest level of privacy and security.<\/p>\n

In the short term, Zoho will facilitate Zia’s integration with third-party intelligence, bringing the new technology into the company’s broad portfolio of solutions.<\/p>\n

Zoho is also currently developing proprietary Learning Language Models (LLMs) capable of conversing, summarising, paraphrasing, and adapting to new tasks.<\/p>\n

This is with zero-shot learning techniques, empowering seamless AI-driven communication and knowledge discovery.<\/p>\n

Zoho Kenya Country Head Veerakumar Natarajan said the fusion of ChatGPT with their AI features seeks to provide users with a more intuitive, efficient, and secure experience.<\/p>\n

\u201cFor over a decade, we have been executing and implementing Zia (our AI) across our products as we develop in-house tech that runs through our private cloud,\u201d he said.<\/p>\n

“As a technology partner, Zoho’s customers continue to rely on us for keeping them ahead of the curve while retaining core tenets like privacy, which they have come to respect.<\/p>\n

We will continue to deliver on this promise without compromise.<\/p>\n

\u201d<\/p>\n

According to the 2022 Government AI Readiness Index, Kenya ranked fifth in Africa on the government\u2019s readiness to implement AI in the delivery of public services.<\/p>\n

It ranked behind Egypt, Morocco, Tunisia, and South Africa.<\/p>\n

On the technology pillar, Kenya posted a dismal score of 28.76 per cent, which is below the global average of 35.17.<\/p>\n

This pillar assesses the availability of required skills that enable AI adoption.<\/p>\n

“This is a positive indicator for the Kenyan market, and businesses need to tap into the full potential of Artificial Intelligence so as to improve their customer experiences, privacy, and productivity,” Natarajan said<\/p>\n

Now available in the market, Zoho\u2019s new generative AI extensions, powered by ChatGPT, have been integrated into its applications and can be leveraged right away.<\/p>\n

With Generative AI, these applications can:
\nZoho CRM – extract important information from customer records, predict deal outcomes, create custom emails and templates, and check for grammatical errors.
\nZoho Analytics – allows users to import public datasets, blend them with business data, and create SQL queries from natural language.
\nZoho Desk – can summarise tickets, analyse customer tone, generate replies from a knowledge base, and track down solutions.
\nZoho Writer – suggest headlines, fix punctuation and shorten content, and integrate answers to user questions.
\nZoho Mail – create multiple versions of emails, highlight action items, and generate email summaries.
\nZoho Cliq – paraphrase messages, transform threads into outlines, and shorten responses.
\nZoho Social – produce engaging content, suggest relevant supporting media, and optimise posts.
\nZoho Assist – generate shareable summaries and enhance customer service.
\nZoho LandingPage – create complete product-specific landing pages with forms, personalisation, SEO optimisation, and migration capabilities.
\nZoho SalesIQ – transcribe conversations, tag transcripts, review messages, and utilise ChatGPT Block in Zobot.
\nZoho Notebook – organise notes with automatic tagging and summarising, turns them into checklists, and provide grammar and spelling suggestions with Zoho Blue Pencil.
\nZoho DataPrep – find external datasets and suggest relevant formulas.
\nZoho Meeting – allows users to index session transcripts and generate effective keynotes.<\/p>\n

For More News And Analysis About Eritrea<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Eritrea. Software development company, Zoho, has announced its execution plans and ongoing investment in AI having launched 13 AI generative application extensions and integrations powered by AI. Through their AI, Zia, part of its developing strategy includes platform expansion and an innovative roadmap focusing on delivering customer experience and value. This is in […]<\/p>\n","protected":false},"author":84,"featured_media":16830,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[242,243,233],"class_list":["post-16831","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-africa-press","tag-africa-press-eritrea","tag-eritrea"],"yoast_head":"\nZoho integrates ChatGPT with Zia to strengthen generative AI capabilities - Eritrea<\/title>\n<meta name=\"description\" content=\"Software development company, Zoho, has announced its execution plans and ongoing investment in AI having launched 13 AI ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zoho integrates ChatGPT with Zia to strengthen generative AI capabilities\" \/>\n<meta property=\"og:description\" content=\"Software development company, Zoho, has announced its execution plans and ongoing investment in AI having launched 13 AI ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\" \/>\n<meta property=\"og:site_name\" content=\"Eritrea\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-08T16:13:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-08T17:14:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/05\/postQueueImg_1683546257.05.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"625\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Zoho integrates ChatGPT with Zia to strengthen generative AI capabilities\",\"datePublished\":\"2023-05-08T16:13:13+00:00\",\"dateModified\":\"2023-05-08T17:14:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\"},\"wordCount\":576,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/05\/postQueueImg_1683546257.05.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Eritrea\",\"Eritrea\"],\"articleSection\":[\"all news\",\"miscellaneous\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\",\"url\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoho-integrates-chatgpt-with-zia-to-strengthen-generative-ai-capabilities\",\"name\":\"Zoho integrates ChatGPT with Zia to strengthen generative AI capabilities - 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