{"id":20135,"date":"2023-08-09T18:36:15","date_gmt":"2023-08-09T18:36:15","guid":{"rendered":"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent"},"modified":"2023-08-09T19:32:44","modified_gmt":"2023-08-09T19:32:44","slug":"zoom-denies-training-ai-on-calls-without-consent","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent","title":{"rendered":"Zoom denies training AI on calls without consent"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Eritrea. <\/strong><\/span>Zoom has updated its terms of service after a backlash over fears that it trained its artificial intelligence (AI) models on customer calls.<\/p>\n<p>In a blog post, the firm stressed that audio, video and chats were not used for AI without consent.<\/p>\n<p>The video-calling app acted after users noticed changes to the firm&#8217;s terms of service in March which they worried enabled AI training.<\/p>\n<p>The firm said it made the changes to be more transparent.<\/p>\n<p>Zoom launched new AI-powered features in June, one of which lets clients summarise meetings without having to record an entire session. The features were offered as a free trial.<\/p>\n<p>But some experts warned the original wording of the terms of service could have allowed Zoom to access more user data than needed, including from customer calls.<\/p>\n<p>Talking to the BBC, before the terms of service were updated, data protection specialist Robert Bateman said: &#8220;The terms appeared to give the service provider a lot of freedom to use data generated by its users for many different purposes.&#8221;<\/p>\n<p>He said that while there was a question mark over the risks that could arise, &#8220;alarm bells should ring when you encounter broad contractual provisions like these&#8221;.<\/p>\n<p>Late on Monday Zoom updated it&#8217;s terms to include the line &#8220;Zoom will not use audio, video or chat customer content to train our artificial intelligence models without your consent&#8221;.<\/p>\n<p>AI applications are computer programmes or tools that can perform specific, intelligent tasks that would usually be performed by humans. They are trained using vast amounts of data and algorithms to &#8220;learn&#8221; and replicate patterns of human-like behaviour.<\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/eritrea\">Eritrea<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Eritrea. Zoom has updated its terms of service after a backlash over fears that it trained its artificial intelligence (AI) models on customer calls. In a blog post, the firm stressed that audio, video and chats were not used for AI without consent. The video-calling app acted after users noticed changes to the [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":20134,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[242,243,233],"class_list":["post-20135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-africa-press","tag-africa-press-eritrea","tag-eritrea"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Zoom denies training AI on calls without consent - Eritrea<\/title>\n<meta name=\"description\" content=\"Zoom has updated its terms of service after a backlash over fears that it trained its artificial intelligence (AI) model ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zoom denies training AI on calls without consent\" \/>\n<meta property=\"og:description\" content=\"Zoom has updated its terms of service after a backlash over fears that it trained its artificial intelligence (AI) model ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\" \/>\n<meta property=\"og:site_name\" content=\"Eritrea\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-09T18:36:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-09T19:32:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1691592652.398212.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Zoom denies training AI on calls without consent\",\"datePublished\":\"2023-08-09T18:36:15+00:00\",\"dateModified\":\"2023-08-09T19:32:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\"},\"wordCount\":288,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1691592652.398212.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Eritrea\",\"Eritrea\"],\"articleSection\":[\"all news\",\"miscellaneous\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\",\"url\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/zoom-denies-training-ai-on-calls-without-consent\",\"name\":\"Zoom denies training AI on calls without consent - 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