{"id":20427,"date":"2023-08-17T20:27:31","date_gmt":"2023-08-17T20:27:31","guid":{"rendered":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work"},"modified":"2023-08-17T21:25:26","modified_gmt":"2023-08-17T21:25:26","slug":"firm-regrets-taking-facebook-moderation-work","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work","title":{"rendered":"Firm regrets taking Facebook moderation work"},"content":{"rendered":"

Africa-Press – Eritrea. <\/strong><\/span>A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken on the job. Former Kenya-based employees of Sama \u2013 an outsourcing company \u2013 have said they were traumatised by exposure to graphic posts.<\/p>\n

Some are now taking legal cases against the firm through the Kenyan courts. Chief executive Wendy Gonzalez said Sama would no longer take work involving moderating harmful content.<\/p>\n

Some former employees have described being traumatised after viewing videos of beheadings, suicide and other graphic material at the moderation hub, which the firm ran from 2019.<\/p>\n

Former moderator Daniel Motaung previously told the BBC the first graphic video he saw was \u201ca live video of someone being beheaded\u201d. Mr Motaung is suing Sama and Facebook\u2019s owner Meta. Meta says it requires all companies it works with to provide round-the-clock support. Sama says certified wellness counsellors were always on hand.<\/p>\n

For More News And Analysis About Eritrea<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Eritrea. A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken on the job. Former Kenya-based employees of Sama \u2013 an outsourcing company \u2013 have said they were traumatised by exposure to graphic posts. Some are now taking legal cases against the […]<\/p>\n","protected":false},"author":84,"featured_media":20426,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[242,243,233],"class_list":["post-20427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-africa-press","tag-africa-press-eritrea","tag-eritrea"],"yoast_head":"\nFirm regrets taking Facebook moderation work - Eritrea<\/title>\n<meta name=\"description\" content=\"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Firm regrets taking Facebook moderation work\" \/>\n<meta property=\"og:description\" content=\"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\" \/>\n<meta property=\"og:site_name\" content=\"Eritrea\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-17T20:27:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-17T21:25:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"976\" \/>\n\t<meta property=\"og:image:height\" content=\"549\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Firm regrets taking Facebook moderation work\",\"datePublished\":\"2023-08-17T20:27:31+00:00\",\"dateModified\":\"2023-08-17T21:25:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\"},\"wordCount\":168,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Eritrea\",\"Eritrea\"],\"articleSection\":[\"all news\",\"miscellaneous\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\",\"url\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\",\"name\":\"Firm regrets taking Facebook moderation work - Eritrea\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg\",\"datePublished\":\"2023-08-17T20:27:31+00:00\",\"dateModified\":\"2023-08-17T21:25:26+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"description\":\"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg\",\"width\":976,\"height\":549,\"caption\":\"Firm regrets taking Facebook moderation work\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.africa-press.net\/eritrea\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Firm regrets taking Facebook moderation work\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#website\",\"url\":\"https:\/\/www.africa-press.net\/eritrea\/\",\"name\":\"Eritrea\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/eritrea\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\",\"name\":\"cfeditoren\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"caption\":\"cfeditoren\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Firm regrets taking Facebook moderation work - Eritrea","description":"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work","og_locale":"en_US","og_type":"article","og_title":"Firm regrets taking Facebook moderation work","og_description":"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...","og_url":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work","og_site_name":"Eritrea","article_publisher":"https:\/\/www.facebook.com\/AfricaPressTunisiaa","article_published_time":"2023-08-17T20:27:31+00:00","article_modified_time":"2023-08-17T21:25:26+00:00","og_image":[{"width":976,"height":549,"url":"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg","type":"image\/jpeg"}],"author":"cfeditoren","twitter_card":"summary_large_image","twitter_misc":{"Written by":"cfeditoren","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work"},"author":{"name":"cfeditoren","@id":"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"headline":"Firm regrets taking Facebook moderation work","datePublished":"2023-08-17T20:27:31+00:00","dateModified":"2023-08-17T21:25:26+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work"},"wordCount":168,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg","keywords":["Africa Press","Africa Press-Eritrea","Eritrea"],"articleSection":["all news","miscellaneous"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work","url":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work","name":"Firm regrets taking Facebook moderation work - Eritrea","isPartOf":{"@id":"https:\/\/www.africa-press.net\/eritrea\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg","datePublished":"2023-08-17T20:27:31+00:00","dateModified":"2023-08-17T21:25:26+00:00","author":{"@id":"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"description":"A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken o ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#primaryimage","url":"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg","contentUrl":"https:\/\/static.africa-press.net\/eritrea\/sites\/27\/2023\/08\/sm_1692290838.336457.jpg","width":976,"height":549,"caption":"Firm regrets taking Facebook moderation work"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/eritrea\/all-news\/firm-regrets-taking-facebook-moderation-work#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.africa-press.net\/eritrea\/"},{"@type":"ListItem","position":2,"name":"Firm regrets taking Facebook moderation work"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/eritrea\/#website","url":"https:\/\/www.africa-press.net\/eritrea\/","name":"Eritrea","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/eritrea\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb","name":"cfeditoren","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/eritrea\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","caption":"cfeditoren"}}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/posts\/20427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/comments?post=20427"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/posts\/20427\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/media\/20426"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/media?parent=20427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/categories?post=20427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/eritrea\/wp-json\/wp\/v2\/tags?post=20427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}