Africa-Press – Eswatini. The Civil Service Commission (CSC) has officially begun a significant organisational restructuring process, following the handover of consultant Sharon Maziya by the United Nations Development Programme (UNDP) on Friday, December 19, 2025, in Mbabane.
Delivering remarks at the handover ceremony, CSC Chairman Mr Simanga Mamba said the engagement came at a critical and opportune time, as the Commission is currently implementing its Strategic Plan, which was also developed with support from UNDP. He described the restructuring exercise as a vital step in the Commission’s ongoing transformation agenda.
Mamba said the CSC is undergoing a period of change aimed at improving operational efficiency, professionalism and integrity within the public service. He emphasised that the Commission remains committed to ensuring its organisational structure, systems and processes are fit for purpose, responsive to emerging demands and aligned with national development priorities.
“The decision to embark on organisational restructuring is both strategic and forward-looking,” he said. “It reflects our collective resolve to strengthen institutional effectiveness, enhance service delivery, improve internal efficiency and position the Commission to discharge its constitutional and statutory mandate with greater impact.”
He stressed that the consultant’s assignment goes beyond a technical review, describing it as a transformative process that will shape the future of the Commission. The scope of work will include reviewing the CSC’s current mandate, functions and organisational structure; assessing alignment with best practices in public sector governance; identifying gaps, overlaps and inefficiencies; and proposing a responsive, streamlined and sustainable organisational framework supported by appropriate systems and capacities.
Mamba highlighted the importance of a consultative, inclusive and evidence-based approach, noting that the success of the process will depend on meaningful engagement with Commissioners, management, staff and other key stakeholders. He acknowledged that organisational change can be challenging, but said it is necessary for institutional renewal and growth.
“I urge all members of the Civil Service Commission to cooperate fully, provide honest input and embrace this exercise as an opportunity to strengthen our institution,” he said.
Addressing the consultant, the CSC Chairman expressed confidence in her expertise and experience, noting that she was selected through a competitive process. He encouraged her to approach the assignment with professionalism, objectivity and sensitivity to the public service context, while producing practical and implementable recommendations that will deliver lasting value.
He also expressed appreciation to UNDP for its continued partnership and support, noting that the organisation has played a key role in strengthening governance and institutional capacity within Eswatini’s public service.
In closing, Mamba reaffirmed the Commission’s full commitment to the restructuring process, expressing confidence that the engagement will result in a stronger, more agile and more effective Civil Service Commission.
“We are confident that, through this process, the Commission will be better equipped to serve the Government and the people of Eswatini,” he said, before wishing the consultant success in her assignment and thanking all stakeholders present for their support.
The organisational restructuring is expected to play a critical role in enhancing the CSC’s ability to fulfil its mandate and support broader public sector reform efforts in the country.
For More News And Analysis About Eswatini Follow Africa-Press
