{"id":30436,"date":"2023-07-19T06:08:39","date_gmt":"2023-07-19T06:08:39","guid":{"rendered":"https:\/\/www.africa-press.net\/eswatini\/?p=30436"},"modified":"2023-07-19T05:27:04","modified_gmt":"2023-07-19T05:27:04","slug":"customer-service-charter-launched-by-tinkhundla-ministry","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry","title":{"rendered":"CUSTOMER SERVICE CHARTER LAUNCHED BY TINKHUNDLA MINISTRY"},"content":{"rendered":"

Africa-Press – Eswatini. <\/strong><\/span>\u201cThis charter is our ministry\u2019s declaration of the intention to take our country and its peoples towards Vision 2025 and beyond.\u201d<\/b><\/p>\n

These were the words of Minister of Tinkhundla Administration and Development David Ngcamphalala when launching the Ministry\u2019s Customer Service Charter yesterday.<\/p>\n

According to a statement by the Government, the Charter outlines the ministry\u2019s commitment towards providing excellent and efficient service to the Nation.<\/p>\n

Speaking at the launch yesterday,<\/p>\n

Minister Ngcamphalala emphasised the importance of the Charter\u2019s launch.<\/p>\n

\u201cThis day marks a very important milestone in the efforts of this ministry to inculcate a culture of service excellence which we have been implementing in the past five years. It is therefore my greatest pleasure to present and launch this document to the ministry officials who will then use it to implement and offer the required service to the public,\u201d said the Minister.<\/p>\n

\u201cLaunching this document is a way of reminding ourselves of our mandate, mission, vision, values and customer service pledge. This charter is our ministry\u2019s declaration of the intention to take our country and its peoples towards Vision 2025 and beyond,\u201d espoused the Minister.<\/p>\n

Minister Ngcamphalala added that the charter compels the Ministry to ensure transparent, accountable and decentralised services. He noted that this was why the Ministry of Tinkhundla Administration and Development had seen the establishment of decentralised service centres which are currently located at Lobamba, Mhlambanyatsi, Lugongolweni, Mayiwane, and those that are still being established at Simunye, Matata, Siphofaneni, Gege and Hluthi.<\/p>\n

\u201cThis work clearly demonstrates Government\u2019s commitment to deliver quality services to the entire populace of the Kingdom of Eswatini and by all means ensure Government has satisfied customers,\u201d added the Minister.<\/p>\n

For More News And Analysis About Eswatini<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Eswatini. \u201cThis charter is our ministry\u2019s declaration of the intention to take our country and its peoples towards Vision 2025 and beyond.\u201d These were the words of Minister of Tinkhundla Administration and Development David Ngcamphalala when launching the Ministry\u2019s Customer Service Charter yesterday. According to a statement by the Government, the Charter outlines […]<\/p>\n","protected":false},"author":84,"featured_media":30435,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,12],"tags":[234,248,249],"class_list":["post-30436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-policy","tag-africa-press","tag-africa-press-eswatini","tag-eswatini"],"yoast_head":"\nCUSTOMER SERVICE CHARTER LAUNCHED BY TINKHUNDLA MINISTRY - Eswatini<\/title>\n<meta name=\"description\" content=\"\u201cThis charter is our ministry\u2019s declaration of the intention to take our country and its peoples towards Vision 2025 ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CUSTOMER SERVICE CHARTER LAUNCHED BY TINKHUNDLA MINISTRY\" \/>\n<meta property=\"og:description\" content=\"\u201cThis charter is our ministry\u2019s declaration of the intention to take our country and its peoples towards Vision 2025 ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\" \/>\n<meta property=\"og:site_name\" content=\"Eswatini\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-19T06:08:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/eswatini\/sites\/33\/2023\/07\/sm_1689727674.642687.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"647\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"CUSTOMER SERVICE CHARTER LAUNCHED BY TINKHUNDLA MINISTRY\",\"datePublished\":\"2023-07-19T06:08:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\"},\"wordCount\":299,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/eswatini\/sites\/33\/2023\/07\/sm_1689727674.642687.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Eswatini\",\"Eswatini\"],\"articleSection\":[\"all news\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\",\"url\":\"https:\/\/www.africa-press.net\/eswatini\/all-news\/customer-service-charter-launched-by-tinkhundla-ministry\",\"name\":\"CUSTOMER SERVICE CHARTER LAUNCHED BY TINKHUNDLA MINISTRY - 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