Africa-Press – Ethiopia. Addis Ababa, December 5, 2025—Mayor Adanech Abiebie announced that the newly inaugurated Integrated Civil Registration and Residency Service Technology marks a definitive transition toward fully digitized public service delivery in the capital.
Presiding over the official launch of the state-of-the-art system today, the Mayor recognized the Ethiopian Artificial Intelligence Institute for developing the platform.
During the event, Mayor Adanech emphasized that the digital technology sector remains a focal point of the radical reforms registered in modernizing service delivery across the metropolis.
She noted that deploying efficient, tech-assisted systems in various sectors has been instrumental in shielding residents from unnecessary financial burdens and time wastage.
According to the Mayor, this new operational ecosystem will streamline the provision of integrated, modern services while establishing a system defined by transparency and accountability.
uniquely, the platform integrates vital events registration with residency identification.
Mayor Adanech explained that residents can easily access these services via smartphones by downloading the application from the Google Play Store or the App Store.
Beyond service delivery, she emphasized that the technology offers critical capacity for policy formulation.
By properly documenting generated data, the city can prepare more accurate strategic development plans.
Citing that the system will elevate Addis Ababa’s global competitiveness, the Mayor announced that full implementation will commence in 50 Woredas starting December 8, 2025.
Director General of the Ethiopian Artificial Intelligence Institute, Worku Gachena, remarked that artificial intelligence serves as a critical engine for development.
He indicated that extensive work has been undertaken to ensure Ethiopia benefits from AI technology, yielding encouraging outcomes across both economic and social sectors.
Director General of the Civil Registration and Residency Service Agency, Yosef Nigussie, added that the new technology is set to significantly enhance the institution’s service quality while eliminating malpractices and bureaucratic bottlenecks.
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