Africa-Press – Ghana. Ghana Water Ltd. (GWL) emerged as one of the biggest public-sector winners at the 14th Marketing World Awards (MWA) in Accra, picking up three top honours in recognition of its strengthening corporate reputation, improved public engagement and continued leadership in utility service communication.
The company was adjudged Public Sector Brand of the Year (Utility), while its Chief Manager of Public Relations and Communications, Mr. Stanley Martey, was named Public Sector PR Personality of the Year, with the GWL Public Relations Team also receiving the award for Public Sector PR Team of the Year.
The triple honour places Ghana Water Ltd. among a select group of public institutions recognised for excellence in communication, brand management and stakeholder engagement across Africa.
The awards ceremony brought together leading brands, communication executives, agencies and public institutions.
The event celebrated excellence in marketing, branding, corporate communication and consumer engagement across Africa.
The Marketing World Awards, now in their 14th edition, is regarded as one of the continent’s most respected recognitions for excellence in marketing, communications and brand leadership.
MWAs honour organisations and individuals whose creativity, strategies and vision have shaped industry standards and advanced consumer value.
Institutions such as the DVLA, Fidelity Bank, Standard Chartered Bank, the Ministry of Communications, ECG, the Ghana Police Service, Vaseline Ghana and several others were also honoured.
For Ghana Water Limited, the awards come at a time when the utility continues to deepen reforms, invest in service improvements and engage citizens more proactively.
It also marks one of the company’s most significant collective achievements as it continues to reform its public-facing operations, strengthen transparency and modernise service delivery.
Mr. Martey, speaking shortly after receiving his award, said the recognition was a major endorsement of the consistency and hard work that underpinned GWL’s communication strategy.
He said the awards, coming from an independent continental body, affirmed that the company’s efforts were being noticed and valued.
“It feels good, and I appreciate the organisers for recognising the hard work we are doing,” he said, and that, “it serves as a motivation for us to do better and to work even harder.”
Mr Martey said, “I couldn’t have attained this height without the team. The team also won so it means we are working together. There is a lot of work going on, and being recognised as a team means we are doing something right.”
The Chief Manager expressed gratitude to GWL management for creating an enabling environment for effective communication, saying their support was crucial to the company’s recent successes.
“If we don’t get support from management, what would we be doing? We wouldn’t be able to work or make these exploits,” he said.
Mr Martey, who has worked in Communications and Public Relations for over two decades, said the recognition reinforces the Company’s commitment to transparent public communication and responsible service delivery.
“It motivates us to do even more. We will continue to work hard, work together and serve the public with professionalism,” he said.
Ms. Shamima Muslim, Deputy Presidential Spokesperson, who gave a strong affirmation of public-sector communication excellence, commended organisations that continue to shape national narratives with truth, clarity and professionalism.
She described the recognitions as an example of how public institutions could strengthen national confidence by communicating honestly, consistently and creatively.
“You are the interpreters of our society. When you amplify truth with creativity, you help rebuild public trust and support national transformation,” she told the awardees.
Ms. Muslim said institutions like GWL played a vital role in shaping perceptions about governance, service delivery and national progress, and urged public communicators to continue telling Ghana’s story with authenticity and optimism.
She added that improved communication directly strengthened the environment in which businesses and citizens operated.
The Marketing World Awards board said GWL was selected as Public Sector Brand of the Year (Utility) because of its increased visibility, improved consumer engagement and commitment to transparent communication, especially in managing water supply updates, digital billing reforms and public education on water conservation.
In recent years, GWL has expanded its digital communication platforms, strengthened crisis communication structures and enhanced responsiveness to public concerns, efforts that have contributed to improved public perception and stakeholder trust.
InstinctWave, organisers of the Marketing World Awards, said Mr. Martey and the GWL PR Team had demonstrated exceptional consistency, innovation and professionalism.
Their work, the board noted, had “enhanced GWL’s public image and strengthened stakeholder engagement both nationally and internationally.”
Mr. Akin Naphtal, CEO of InstinctWave, organisers of the Marketing World Awards, who reflected on the evolution of the awards since their inception more than a decade ago, said the MWA had grown from a West African initiative into a continental platform honouring innovation, creativity and excellence across Africa’s marketing and communications landscape.
Mr. Naphtal said artificial intelligence was reshaping the industry by transforming how brands analysed data, connected with consumers and designed personalised experiences.
However, he stressed that technology could not replace human creativity, emotional intelligence and cultural understanding.
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