{"id":5621,"date":"2019-10-30T14:35:26","date_gmt":"2019-10-30T14:35:26","guid":{"rendered":"https:\/\/www.africa-press.com\/ghana\/?p=5621"},"modified":"2019-10-30T14:35:26","modified_gmt":"2019-10-30T14:35:26","slug":"menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents","title":{"rendered":"Menzgold customers accuse Customer Relation Officers of bolting with documents"},"content":{"rendered":"

Ashanti Regional branch of the aggrieved customers of defunct gold dealership firm, Menzgold are accusing customer relations officers of the company of bolting with their documents.<\/strong><\/p>\n

The customers who are casting doubt on the ongoing validation process across the country noted that they fear it may not capture true customers who cannot trace their documents.<\/p>\n

Speaking on behalf of the group, Public Relations Officer for Ashanti Regional Menzgold customers,\u00a0Amankwah Baffuor said genuine customers who are finding it difficult to secure their documents for the exercise are apprehensive about the process and are already having cold feet.<\/p>\n

\u201cMost customers have their contracts with their customer relations officers, and it\u2019s difficult to establish contacts with them to retrieve it as we speak now. Notwithstanding, we just have to go through the process. We have received a lot of complaints about the process but let\u2019s cope and see the outcome of it.\u201d\u00a0Mr Baffuor urged customers on.<\/p>\n

The management of Menzgold has underscored the need for the exercise indicating it\u2019ll to afford them the opportunity to get authentic data they can work with when it comes to payment.<\/p>\n

\u201cWe can\u2019t rule out the fact that there are people who can infiltrate the system, and we want to weed out those people from the system. Validation will cure all those things. Because the validation will give you a receipt.<\/p>\n

\u201cEvery Menzgold customer must go for the validation in our centres. We have earmarked 30 days for this. Make sure you take part in this exercise. We are working with documentation and we\u2019ve listed five of them. If you have two or more take it to the centres and we\u2019ll work on them.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Ashanti Regional branch of the aggrieved customers of defunct gold dealership firm, Menzgold are accusing customer relations officers of the company of bolting with their documents. The customers who are casting doubt on the ongoing validation process across the country noted that they fear it may not capture true customers who cannot trace their documents. […]<\/p>\n","protected":false},"author":66,"featured_media":5622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5],"tags":[3752,3751,472],"class_list":["post-5621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-aggrieved-customers-of-defunct-gold-dealership-firm","tag-ashanti-regional-branch","tag-menzgold"],"yoast_head":"\nMenzgold customers accuse Customer Relation Officers of bolting with documents - Ghana<\/title>\n<meta name=\"description\" content=\"Ashanti Regional branch of the aggrieved customers of defunct gold dealership firm, Menzgold are accusing customer relations officers of the company of bolting with their documents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Menzgold customers accuse Customer Relation Officers of bolting with documents\" \/>\n<meta property=\"og:description\" content=\"Ashanti Regional branch of the aggrieved customers of defunct gold dealership firm, Menzgold are accusing customer relations officers of the company of bolting with their documents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\" \/>\n<meta property=\"og:site_name\" content=\"Ghana\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-30T14:35:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/ghana\/2019\/10\/MenzGold-pic-610x400.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"610\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"francis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"francis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\"},\"author\":{\"name\":\"francis\",\"@id\":\"https:\/\/www.africa-press.net\/ghana\/#\/schema\/person\/3687592f7713dc6c826cf5bbd0e55bca\"},\"headline\":\"Menzgold customers accuse Customer Relation Officers of bolting with documents\",\"datePublished\":\"2019-10-30T14:35:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\"},\"wordCount\":294,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/ghana\/2019\/10\/MenzGold-pic-610x400.jpg\",\"keywords\":[\"aggrieved customers of defunct gold dealership firm\",\"Ashanti Regional branch\",\"menzgold\"],\"articleSection\":[\"all news\",\"Economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\",\"url\":\"https:\/\/www.africa-press.net\/ghana\/all-news\/menzgold-customers-accuse-customer-relation-officers-of-bolting-with-documents\",\"name\":\"Menzgold customers accuse Customer Relation Officers of bolting with documents - 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