{"id":26303,"date":"2021-04-21T17:44:35","date_gmt":"2021-04-21T17:44:35","guid":{"rendered":"https:\/\/www.africa-press.net\/kenya\/?p=26303"},"modified":"2021-04-21T17:28:50","modified_gmt":"2021-04-21T17:28:50","slug":"nairobi-estate-residents-lose-expensive-appliances-after-power-surge","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge","title":{"rendered":"Nairobi Estate Residents Lose Expensive Appliances After Power Surge"},"content":{"rendered":"

Africa-Press<\/a> – Kenya<\/a>. <\/strong><\/span>Residents of Komarock Estate in Nairobi are counting their losses after their electronic appliances were short-circuited following a power surge.<\/p>\n

Speaking exclusively to Kenyans.co.ke, a resident from the expansive Nyamavilla Estate disclosed that the surge occurred at around 10 p.m.<\/p>\n

He noted that his 43-inch TV that was connected directly to the power source was destroyed as well as his laptop charger.<\/p>\n

He further noted that weeks prior to the surge, the neighbourhood had experienced power interruptions and it seemed that numerous visits from Kenya Power staff did little to solve the issue.<\/p>\n

“It happened around 10:30 p.m. The area had experienced power fluctuations for a month. It is on and off and most times people were in the dark.<\/p>\n

“Kenya power staff came often but the transformer repairs only lasted for a day or two. In a day, power goes out after 20 mins. It was due to the transformer,” stated the resident.<\/p>\n

A caretaker identified as John who manages a two-story building corroborated the story disclosing that he lost an electric borehole pump valued at millions of shillings.<\/p>\n

He also noted that a majority of his tenants had reported damage to their house appliances including fridges and television sets.<\/p>\n

“Suddenly, there was a power surge and people just heard explosions. I lost a water pump worth Ksh1.5 million. Another neighbour lost a TV,” he stated.<\/p>\n

A statement from Kenya Power, however, explained that when a surge happens, the affected individuals are required to write to the parastatal’s insurance department for the compensation process to begin.<\/p>\n

“Complaints related to damage to customer property caused by electricity are handled by our Insurance Department. The process begins with the complainant lodging a formal complaint through our Contact Centre and getting a reference number.<\/p>\n

“The complainant writes to our insurance team (citing the reference number) describing the items that got damaged and the extent of the damage for each item as corroborated by a certified electrician. Thereafter investigations are carried out to determine the next steps and the customer will be advised,” read the statement.<\/p>\n

Nairobi Lawyer Aremba Samba, however, explained that the affected parties had an option of suing Kenya Power but exposed challenges when it comes to claiming compensation.<\/p>\n

He noted that the law is designed to protect parastatals making it difficult for victims to get compensation even after winning court cases.<\/p>\n

“I think the biggest problem is that Kenya Power has enjoyed a lot of monopoly. Through that, it has had a lot of protection considering it is a parastatal. That does not make them much responsive.<\/p>\n

“Ideally, when you have lost property because of their negligence, you can sue. The problem will be recovering whatever the court has awarded you. It becomes a bit hard to enforce just like a government office,” he explained.<\/p>\n

“The law makes it very hard to recover from a government entity. You can’t just auction a Kenya power car,” added the lawyer.<\/p>\n

Before getting to the expensive process, however, Kenyans are advised to take precautionary measures such as acquiring a guard or a fuse to prevent their appliances from getting destroyed by a power surge or fluctuation.<\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Kenya. Residents of Komarock Estate in Nairobi are counting their losses after their electronic appliances were short-circuited following a power surge. Speaking exclusively to Kenyans.co.ke, a resident from the expansive Nyamavilla Estate disclosed that the surge occurred at around 10 p.m. He noted that his 43-inch TV that was connected directly to the […]<\/p>\n","protected":false},"author":84,"featured_media":26302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,8,16],"tags":[6857,7003,544],"class_list":["post-26303","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","category-homepage-english","category-twitter","tag-africa-press","tag-africa-press-kenya","tag-kenya"],"yoast_head":"\nNairobi Estate Residents Lose Expensive Appliances After Power Surge - kenya<\/title>\n<meta name=\"description\" content=\"Residents of Komarock Estate in Nairobi are counting their losses after their electronic appliances were short-circuited ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nairobi Estate Residents Lose Expensive Appliances After Power Surge\" \/>\n<meta property=\"og:description\" content=\"Residents of Komarock Estate in Nairobi are counting their losses after their electronic appliances were short-circuited ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\" \/>\n<meta property=\"og:site_name\" content=\"kenya\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-21T17:44:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/kenya\/sites\/28\/2021\/04\/img-608060b38ef65.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/kenya\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Nairobi Estate Residents Lose Expensive Appliances After Power Surge\",\"datePublished\":\"2021-04-21T17:44:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\"},\"wordCount\":539,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/kenya\/sites\/28\/2021\/04\/img-608060b38ef65.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Kenya\",\"Kenya\"],\"articleSection\":[\"all news\",\"economy\",\"homepage-english\",\"twitter\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\",\"url\":\"https:\/\/www.africa-press.net\/kenya\/all-news\/nairobi-estate-residents-lose-expensive-appliances-after-power-surge\",\"name\":\"Nairobi Estate Residents Lose Expensive Appliances After Power Surge - 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