{"id":68176,"date":"2026-04-28T16:14:03","date_gmt":"2026-04-28T16:14:03","guid":{"rendered":"https:\/\/www.africa-press.net\/lesotho\/all-news\/amazon-targets-mass-hiring-with-agentic-software-goal-to-humanize-ai"},"modified":"2026-04-28T17:00:22","modified_gmt":"2026-04-28T17:00:22","slug":"amazon-targets-mass-hiring-with-agentic-software-goal-to-humanize-ai","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/lesotho\/all-news\/amazon-targets-mass-hiring-with-agentic-software-goal-to-humanize-ai","title":{"rendered":"Amazon targets mass hiring with agentic software, goal to humanize AI"},"content":{"rendered":"

Africa-Press – Lesotho. <\/strong> <\/span>Amazon \u200bwhich hires hundreds of thousands of workers every year for the holiday rush, on Tuesday introduced new software \u200cmeant to speed up the process by excising a sizable chunk of the human element: the face-to-face job interview.<\/p>\n

The Seattle-based firm also outlined its new homegrown artificial intelligence design philosophy called “humorphism” that Amazon said helps humanize AI and “adapts to how humans work, not the other way around.”<\/p>\n

The company announced \u200bthe software offerings at an event where the CEO of Amazon Web Services, Matt Garman, as well as executives \u200bfrom OpenAI, are expected to appear.<\/p>\n

Amazon in February said it would invest up to $50 billion in OpenAI \u2060and Microsoft (MSFT.O), opens new tab said on Monday it would lose exclusive access to some of OpenAI’s technology, clearing the path for the ChatGPT creator \u200bto sell its products to others.<\/p>\n

A focus of the event is autonomous artificial intelligence software, known as “agents,” that can run processes with \u200blittle to no human intervention. The hope is that such agents can plan, decide and act on their own, a fast-growing field that has also sparked concerns over safety and oversight.<\/p>\n

Alphabet (GOOGL.O), opens new tab last week signaled it is also pushing deeper into enterprise software with its own AI agents, following others like \u200bOpenAI and Anthropic.<\/p>\n

Amazon’s new mass hiring software, called Connect Talent, will help firms find, screen and recruit workers needed for large-scale \u200bhiring, such as retailers during the peak holiday selling season.<\/p>\n

Using artificial intelligence, Connect Talent can conduct AI-led interviews around the clock and prepare notes \u200cfor \u2060recruiters, all without human intervention. Amazon last year hired around 250,000 seasonal workers leading up to the holidays.<\/p>\n

Colleen Aubrey, the AWS senior vice president of applied AI solutions, said job candidates would know they are being screened using AI and acknowledged it was still being refined to sound more convincingly human.<\/p>\n

“The experience continues to get better and better each iteration we go through,” she said in \u200ba briefing with Reuters before \u200bthe event. “There’s some art around \u2060making that voice interaction natural and human.”<\/p>\n

Amazon’s “humorphism” philosophy is an attempt to humanize AI, said Aubrey, even as the broad adoption of the technology has sparked concerns it could lead to job \u200blosses. Indeed, the company has tied some of the roughly 30,000 corporate jobs it cut since October \u200bto efficiencies gained \u2060through AI use.<\/p>\n

“How do we translate the human behaviors of working together into a product?” she said, referring to AI. “That’s what we’re going after and hopefully you’ll see that.”<\/p>\n

The company on Tuesday also introduced a new product called Connect Decisions, which can analyze and compile \u2060data for \u200bsupply chain planning and purchasing. Aubrey said Amazon’s own supply chain experiences, such \u200bas materials for its network of warehouses, helped create the new software.<\/p>\n

With Connect Decisions, companies will be “able to have AI do that work behind the scenes \u200band be able to equip a planner with the data that they need,” she said.<\/p>\n

Find more news and analyses on Lesotho<\/span> on the Africa Press<\/span> website<\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Lesotho. Amazon \u200bwhich hires hundreds of thousands of workers every year for the holiday rush, on Tuesday introduced new software \u200cmeant to speed up the process by excising a sizable chunk of the human element: the face-to-face job interview. The Seattle-based firm also outlined its new homegrown artificial intelligence design philosophy called “humorphism” […]<\/p>\n","protected":false},"author":84,"featured_media":68175,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[245],"class_list":["post-68176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-lesotho"],"yoast_head":"\nAmazon targets mass hiring with agentic software, goal to humanize AI - Lesotho<\/title>\n<meta name=\"description\" content=\"-article-header-tag"> Africa-Press - Lesotho. 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