{"id":45342,"date":"2023-10-13T15:31:27","date_gmt":"2023-10-13T15:31:27","guid":{"rendered":"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec"},"modified":"2023-10-13T16:11:51","modified_gmt":"2023-10-13T16:11:51","slug":"lerc-commands-lec","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec","title":{"rendered":"LERC commands LEC"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Liberia. <\/strong><\/span>The Board of Commissioners (BoC) of the Liberia Electricity Regulatory Commission (LERC) notes with satisfaction the Liberia Electricity Corporation\u2019s (LEC) recent efforts to decentralize the Corporation\u2019s customer service center by the setting up of nine new customer service outlets within several communities across Monrovia.<\/p>\n<p>The Commission describes LEC\u2019s action as steps to ensure compliance and to meet customer \u201cminimum service levels\u201d as enshrined in the Customer Service and Quality of Supply Regulations as approved in 2021.<\/p>\n<p>The Chairman of the BoC, Dr. Lawrence D. Sekajipo asserted that the setting up of service centers within communities now makes it \u201ceasy for customer issues and complaints to be easily and quickly resolved\u201d.<\/p>\n<p>\u201cThese service centers must function according to the Customer Service and Quality of Supply Regulations. These centers will be fraught with lots of complaints from consumers on issues of metering, tariff, damaged transformers, power theft and other service problems and these issues must be addressed,\u2019\u2019 Dr. Sekajipo cautioned LEC.<\/p>\n<p>The Commission encourages customers to take advantage of the service centers to reduce business turnaround time and speedy customer complaints resolution.<\/p>\n<p>LERC assures the public of its unrelenting commitment to ensure that licensed operators adhere to the terms and conditions of their licenses and applicable regulations and encourages all licensed operators to decentralize to meet the minimum quality of service.<\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/liberia\">Liberia<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Liberia. The Board of Commissioners (BoC) of the Liberia Electricity Regulatory Commission (LERC) notes with satisfaction the Liberia Electricity Corporation\u2019s (LEC) recent efforts to decentralize the Corporation\u2019s customer service center by the setting up of nine new customer service outlets within several communities across Monrovia. The Commission describes LEC\u2019s action as steps to [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":45341,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,12],"tags":[233,237,234],"class_list":["post-45342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-policy","tag-africa-press","tag-africa-press-liberia","tag-liberia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>LERC commands LEC - Liberia<\/title>\n<meta name=\"description\" content=\"The Board of Commissioners (BoC) of the Liberia Electricity Regulatory Commission (LERC) notes with satisfaction the Lib ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LERC commands LEC\" \/>\n<meta property=\"og:description\" content=\"The Board of Commissioners (BoC) of the Liberia Electricity Regulatory Commission (LERC) notes with satisfaction the Lib ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\" \/>\n<meta property=\"og:site_name\" content=\"Liberia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-13T15:31:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-13T16:11:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/liberia\/sites\/37\/2023\/10\/sm_1697200544.359496.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/liberia\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"LERC commands LEC\",\"datePublished\":\"2023-10-13T15:31:27+00:00\",\"dateModified\":\"2023-10-13T16:11:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\"},\"wordCount\":236,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/liberia\/sites\/37\/2023\/10\/sm_1697200544.359496.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Liberia\",\"Liberia\"],\"articleSection\":[\"all news\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\",\"url\":\"https:\/\/www.africa-press.net\/liberia\/all-news\/lerc-commands-lec\",\"name\":\"LERC commands LEC - 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