{"id":52789,"date":"2023-11-19T20:13:59","date_gmt":"2023-11-19T20:13:59","guid":{"rendered":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms"},"modified":"2023-11-19T20:30:10","modified_gmt":"2023-11-19T20:30:10","slug":"old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","title":{"rendered":"Old Mutual Malawi launches USSD, Whatsapp digital platforms"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Malawi. <\/strong><\/span>In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital platforms, which include a USSD code and WhatsApp Chatbot.<\/p>\n<p>According to Old Mutual Operations Executive Khumbo Phiri, the launching of the two digital platforms signifies the company\u2019s commitment to digital transformation and enhancing customer engagement.<\/p>\n<p>Phiri said by dialing the USSD code *329# and contacting +265(0)881907931 via WhatsApp customers will be able to apply for products of their choice and get in touch with the company for any queries.<\/p>\n<p>He added that with the USSD code, customers can apply for various offerings directly from their mobile devices, eradicating the need for in-person visits to Old Mutual offices.<\/p>\n<p>\u201cThe platforms will redefine how customers interact with the company, eliminate barriers and simplify financial transactions. These platforms will allow our customers to easily control their insurance and investment information, through their mobile phones with access to TNM or Airtel network coverage while the WhatsApp chatbot can be accessed anywhere in the world using the internet.<\/p>\n<p>\u201cThe WhatsApp Chatbot provides a virtual assistant experience. This responsive Chatbot allows customers to interact with Old Mutual Malawi in real-time, addressing queries, offering assistance, and furnishing information about the company\u2019s services,\u201d said Phiri.<\/p>\n<p>Old Mutual (Malawi) Limited offers services via a focused range of products, including Life Assurance, Asset Management, Unit Trusts, Property Management, Pension Services, and Funeral Services. Old Mutual has conducted business in Malawi since 1954.<\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/malawi\">Malawi<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Malawi. In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital platforms, which include a USSD code and WhatsApp Chatbot. According to Old Mutual Operations Executive Khumbo Phiri, the launching of the two digital platforms signifies the company\u2019s commitment to digital transformation and enhancing customer [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":52788,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,12],"tags":[233,371,234,4322,369],"class_list":["post-52789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-policy","tag-africa-press","tag-africa-press-malawi","tag-malawi","tag-old-mutual","tag-social-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Old Mutual Malawi launches USSD, Whatsapp digital platforms - Malawi<\/title>\n<meta name=\"description\" content=\"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Old Mutual Malawi launches USSD, Whatsapp digital platforms\" \/>\n<meta property=\"og:description\" content=\"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\" \/>\n<meta property=\"og:site_name\" content=\"Malawi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-19T20:13:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-19T20:30:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Old Mutual Malawi launches USSD, Whatsapp digital platforms\",\"datePublished\":\"2023-11-19T20:13:59+00:00\",\"dateModified\":\"2023-11-19T20:30:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\"},\"wordCount\":259,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Malawi\",\"Malawi\",\"Old Mutual\",\"social media\"],\"articleSection\":[\"all news\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\",\"url\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\",\"name\":\"Old Mutual Malawi launches USSD, Whatsapp digital platforms - Malawi\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg\",\"datePublished\":\"2023-11-19T20:13:59+00:00\",\"dateModified\":\"2023-11-19T20:30:10+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"description\":\"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg\",\"width\":750,\"height\":400,\"caption\":\"Old Mutual Malawi launches USSD, Whatsapp digital platforms\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.africa-press.net\/malawi\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Old Mutual Malawi launches USSD, Whatsapp digital platforms\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#website\",\"url\":\"https:\/\/www.africa-press.net\/malawi\/\",\"name\":\"Malawi\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/malawi\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\",\"name\":\"cfeditoren\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"caption\":\"cfeditoren\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Old Mutual Malawi launches USSD, Whatsapp digital platforms - Malawi","description":"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","og_locale":"en_US","og_type":"article","og_title":"Old Mutual Malawi launches USSD, Whatsapp digital platforms","og_description":"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...","og_url":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","og_site_name":"Malawi","article_publisher":"https:\/\/www.facebook.com\/AfricaPressTunisiaa","article_published_time":"2023-11-19T20:13:59+00:00","article_modified_time":"2023-11-19T20:30:10+00:00","og_image":[{"width":750,"height":400,"url":"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg","type":"image\/jpeg"}],"author":"cfeditoren","twitter_card":"summary_large_image","twitter_misc":{"Written by":"cfeditoren","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms"},"author":{"name":"cfeditoren","@id":"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"headline":"Old Mutual Malawi launches USSD, Whatsapp digital platforms","datePublished":"2023-11-19T20:13:59+00:00","dateModified":"2023-11-19T20:30:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms"},"wordCount":259,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg","keywords":["Africa Press","Africa Press-Malawi","Malawi","Old Mutual","social media"],"articleSection":["all news","policy"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","url":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms","name":"Old Mutual Malawi launches USSD, Whatsapp digital platforms - Malawi","isPartOf":{"@id":"https:\/\/www.africa-press.net\/malawi\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg","datePublished":"2023-11-19T20:13:59+00:00","dateModified":"2023-11-19T20:30:10+00:00","author":{"@id":"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"description":"In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#primaryimage","url":"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg","contentUrl":"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2023\/11\/sm_1700413093.259153.jpg","width":750,"height":400,"caption":"Old Mutual Malawi launches USSD, Whatsapp digital platforms"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/malawi\/all-news\/old-mutual-malawi-launches-ussd-whatsapp-digital-platforms#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.africa-press.net\/malawi\/"},{"@type":"ListItem","position":2,"name":"Old Mutual Malawi launches USSD, Whatsapp digital platforms"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/malawi\/#website","url":"https:\/\/www.africa-press.net\/malawi\/","name":"Malawi","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/malawi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb","name":"cfeditoren","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","caption":"cfeditoren"}}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/posts\/52789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/comments?post=52789"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/posts\/52789\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/media\/52788"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/media?parent=52789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/categories?post=52789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/malawi\/wp-json\/wp\/v2\/tags?post=52789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}