{"id":6813,"date":"2021-09-29T19:44:18","date_gmt":"2021-09-29T19:44:18","guid":{"rendered":"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine"},"modified":"2021-09-29T20:35:37","modified_gmt":"2021-09-29T20:35:37","slug":"airtel-malawi-hit-with-k2-1-billion-fine","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine","title":{"rendered":"Airtel Malawi hit with K2.1 billion fine"},"content":{"rendered":"

Africa-Press<\/a> – Malawi<\/a>. <\/strong><\/span>Airtel Malawi has been fined K2.1 billion for failing to pay Khethekhethe bonuses to customers who qualified for the bonuses. The Competition and Fair-Trading Commission (CFTC) has announced the fine during a press briefing this morning<\/p>\n

Airtel promotes the Khethekhethe bonus facility where it rewards customers every time they spend K1000 on voice call or data. CFTC acting Executive Director, Apoche Itimu, said the commission received several complaints from customers that they had not been rewarded with bonuses after using K1000.<\/p>\n

Apoche Itimu said the Commission launched an investigation into the matter on September 16, 2021. The commission found that Airtel Malawi stopped automatically crediting customer accounts with monthly bonuses.<\/p>\n

\u201cInstead, it was alleged that customers were required to apply for the redemption of their bonuses on the 14th of every month.<\/p>\n

\u201cConsequently, whoever for one reason or another did not redeem their bonuses, had them forfeited,\u201d said Itimu. According to Itimu, by forfeiting the bonuses of its customers to its advantage, Airtel made a financial gain K2.1 billion.<\/p>\n

\u201cThe Commission therefore, ordered Airtel to pay a fine of K2,113,099,660 for engaging in unconscionable conduct in the trade of goods and services. This represented financial gain generated from the offence,\u201d she said.<\/p>\n

CFTC has also fined other companies, including Mybucks Bank, for various offences. In 2019, Airtel was also fined K820 million for failing to sell 20 percent of the company\u2019s shares to Malawian investors.<\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Malawi. Airtel Malawi has been fined K2.1 billion for failing to pay Khethekhethe bonuses to customers who qualified for the bonuses. The Competition and Fair-Trading Commission (CFTC) has announced the fine during a press briefing this morning Airtel promotes the Khethekhethe bonus facility where it rewards customers every time they spend K1000 on […]<\/p>\n","protected":false},"author":84,"featured_media":6812,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,7,8,12],"tags":[233,371,758,1198,1197,234],"class_list":["post-6813","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-head-lines","category-homepage-english","category-policy","tag-africa-press","tag-africa-press-malawi","tag-airtel","tag-apoche-itimu","tag-cftc","tag-malawi"],"yoast_head":"\nAirtel Malawi hit with K2.1 billion fine - Malawi<\/title>\n<meta name=\"description\" content=\"Airtel Malawi has been fined K2.1 billion for failing to pay Khethekhethe bonuses to customers who qualified for the bon ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Airtel Malawi hit with K2.1 billion fine\" \/>\n<meta property=\"og:description\" content=\"Airtel Malawi has been fined K2.1 billion for failing to pay Khethekhethe bonuses to customers who qualified for the bon ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\" \/>\n<meta property=\"og:site_name\" content=\"Malawi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-29T19:44:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-29T20:35:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2021\/09\/img-6154cd93bd9b2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1412\" \/>\n\t<meta property=\"og:image:height\" content=\"786\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Airtel Malawi hit with K2.1 billion fine\",\"datePublished\":\"2021-09-29T19:44:18+00:00\",\"dateModified\":\"2021-09-29T20:35:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\"},\"wordCount\":242,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/malawi\/sites\/36\/2021\/09\/img-6154cd93bd9b2.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Malawi\",\"airtel\",\"Apoche Itimu\",\"CFTC\",\"Malawi\"],\"articleSection\":[\"all news\",\"head lines\",\"homepage-english\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\",\"url\":\"https:\/\/www.africa-press.net\/malawi\/all-news\/airtel-malawi-hit-with-k2-1-billion-fine\",\"name\":\"Airtel Malawi hit with K2.1 billion fine - 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