Africa-Press – Mauritius. Over the years, consumers have become more demanding, especially when it comes to household appliances and electronics. In addition, the buyer is constantly looking for stores that can offer him the best shopping experience.
This is how AURS, through Cosmos, is committed to bringing together all these ingredients for customer service that is neither more nor less irreproachable.
“Cosmos is a brand already well established in Madagascar which is synonymous with quality, in terms of products and services.
And we have chosen to offer the Mauritian public the same shopping experience with well-stocked stores and trained staff capable of offering worthy advice to buyers”, underlines Amit Shah, Director of AURS.
The brand’s slogan, “The happiness of being at home”, reflects this desire to put the customer first, to meet their expectations and to find solutions to their problems.
“With the two branches that will open this December, and the other stores that will follow in 2019, our objective is to get closer to the population and establish ourselves in the heart of the Mauritian market as a trusted brand focused on the quality.
Through Cosmos, we want to innovate the shopping experience by providing a wide range of high-end products at affordable prices,” adds Amit Shah. Cosmos brands in Mauritius already have a group of salespeople who have received excellent training.
Therefore, they have in-depth knowledge of all the brands represented by the new sign. “Our salespeople are trained to do showroom demonstrations in order to better familiarize consumers with the various products,” explains Chetan Rana, Head of Retail at Cosmos.
As buying on credit is part of Mauritian customs, Cosmos will also offer such facilities to customers. In addition, to meet demand, Cosmos stores will offer a wide range of innovative products, such as eco-friendly and wireless gadgets at affordable prices.
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