Africa-Press – Mauritius. The Electronic Queue Management System (EQMS/moRendezVous), a project of the Ministry of Information Technology, Communication and Technology, has been nominated for the World Summit on the Information Society (WSIS) Awards 2022, one of the most prestigious International IT awards, and is now proceeding to the voting phase.
Out of 1 000 submitted projects, 360 (twenty in each of the eighteen WSIS Action Line Categories) were nominated for the ongoing online voting phase. The deadline for casting votes is 31 March 2022.
You can access the voting form and vote for this national project under the C6 Category (Enabling Environment). https://www. itu. int/net4/wsis/stocktaking/Prizes/2022/Vote?jts=YPIR0F&id=12&page=6#start
You will have to register with WSIS if you don’t already have an account. Select Category AL C6. Enabling Environment Vote for Electronic Queue Management System
Government is integrating the EQMS in different services to help organisations to manage queues more efficiently and reduce the waiting time for the public.
It provides the following functionalities amongst others: Queue and service counter management Possibility to take an appointment, as per each citizen’s availability and no waiting time for appointment
Ticket dispensing through physical means (digital kiosk) or through online means (web and mobile app) Notification of turn through different means (audio, visual, mobile app, online…) Reporting/statistics features
In the first instance, the EQMS has been implemented at 7 pilot sites namely at: Passport and Immigration Office; Work Permit Unit; Pharmaceutical Unit at Dr Bruno Cheong Hospital; Mauritius National Identity Card Offices – Flacq, Port-Louis, Rose-Hill; and National Land Transport Authority – Port-Louis Branch.
Citizens can register to the EQMS through https://morendezvous. govmu. org or through the MoRendezVous mobile application. The EQMS/MoRendezVous mobile application has also been successfully used for the Pere Laval Pilgrimage and the Ganesh Chaturthi festival.
For More News And Analysis About Mauritius Follow Africa-Press
