{"id":22697,"date":"2022-11-20T12:26:16","date_gmt":"2022-11-20T12:26:16","guid":{"rendered":"https:\/\/www.africa-press.net\/mauritius\/all-news\/nvidia-investigates-melting-graphics-card-cable-reports"},"modified":"2022-11-20T12:40:32","modified_gmt":"2022-11-20T12:40:32","slug":"nvidia-investigates-melting-graphics-card-cable-reports","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/mauritius\/all-news\/nvidia-investigates-melting-graphics-card-cable-reports","title":{"rendered":"Nvidia investigates melting graphics card cable reports"},"content":{"rendered":"

Africa-Press – Mauritius. <\/strong><\/span>Graphics card-maker Nvidia is investigating reports its latest cards may be causing power cables to melt. Social-media users posted photos online appearing to show damage to the cable used to power the Nvidia RTX 4090, launched in October 2022.<\/p>\n

They claimed the graphics card, which retails for \u00a31,699, was \u201cmelting\u201d the adapter supplied in the box. Nvidia told it was looking into the claims. \u201cWe continue to investigate the reports \u2013 however, we don\u2019t have further details to share yet,\u201d it said.<\/p>\n

It was \u201ccommitted to supporting our customers\u201d and would provide an expedited return service. Maxed-out settings The graphics card is the most powerful yet from Nvidia \u2013 but this comes at a cost of drawing 450W of power \u2013 about half that of a typical microwave.<\/p>\n

It allows gamers to play the latest releases at the highest fidelity yet \u2013 with 4K resolution and maxed-out settings. The graphics card proved popular at launch, with UK stock selling out on Nvidia\u2019s website within 10 minutes.<\/p>\n

The adapter has 12 pins, arranged in two rows of six. In the photos posted online, one or more of these pins appear malformed. Jonathan, based in Sweden, one of the people who shared pictures of his graphics card on social media, told he had been \u201creally surprised and mad\u201d when he discovered the issue.<\/p>\n

\u201cI really need the graphics card for my work,\u201d he said.<\/p>\n

\u201cI cannot do any work without it.<\/p>\n

\u201cAfter the damage, I made a Reddit post, out of frustration \u2013 and later, Nvidia contacted me personally.<\/p>\n

The only thing they did was ask me to [return the card]. \u201cNvidia should make a public announcement about this issue. \u201d Another user, Nicholas, felt \u201cunlucky and a little sad\u201d when he checked his cable.<\/p>\n

\u201cBefore I even saw the damage, I actually heard it as I was pulling the adapter out,\u201d he said.<\/p>\n

\u201cThe sound of plastic breaking was pretty bad \u2013 the top six pins were melted.
\nGordon Fitzsimmons, based in Glasgow, told he had thought the photos he had seen saw online were a result of user error \u2013 until he had received his card.<\/p>\n

\u201cYou think these people must be abusing the cable,\u201d he said.<\/p>\n

\u201cThey must be bending it really badly, or not plugging it in fully, so I was definitely blaming it on on the user \u2013 until, obviously, I opened mine up and [have] seen that one of the pins has just started to melt.<\/p>\n

\u201cIt does make you very nervous, some of the posts I\u2019ve seen, people are suffering real anxiety over this.<\/p>\n

\u2018Root cause\u2019 Alex, based in Chicago, also said Nvidia\u2019s response after he discovered the fault in two separate graphics cards had been \u201cunacceptable\u201d.<\/p>\n

\u201cThe issue has not been resolved,\u201d he told.<\/p>\n

\u201cIt is evident by the fact that the replacement graphics card I received is also showing signs of melting.<\/p>\n

\u201cThere has been no official statement from Nvidia on the matter.<\/p>\n

\u201cNvidia and their partners should make a recall.
\nElectrical Safety First product-safety engineer Giuseppe Capanna said: \u201cIssues surrounding melted plastic are indicative of a build-up of heat that should otherwise not be occurring to this level.<\/p>\n

\u201cWhere plastic is melting, temperatures may be exceeding an acceptable level \u2013 and the root cause should certainly be investigated by any manufacturer with haste.<\/p>\n

For More News And Analysis About Mauritius<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Mauritius. Graphics card-maker Nvidia is investigating reports its latest cards may be causing power cables to melt. Social-media users posted photos online appearing to show damage to the cable used to power the Nvidia RTX 4090, launched in October 2022. They claimed the graphics card, which retails for \u00a31,699, was \u201cmelting\u201d the adapter […]<\/p>\n","protected":false},"author":84,"featured_media":22696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[233,245,241,538],"class_list":["post-22697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","tag-africa-press","tag-africa-press-mauritius","tag-mauritius","tag-people"],"yoast_head":"\nNvidia investigates melting graphics card cable reports - Mauritius<\/title>\n<meta name=\"description\" content=\"Graphics card-maker Nvidia is investigating reports its latest cards may be causing power cables to melt. 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