{"id":101409,"date":"2026-04-26T13:33:15","date_gmt":"2026-04-26T13:33:15","guid":{"rendered":"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed"},"modified":"2026-04-26T14:09:19","modified_gmt":"2026-04-26T14:09:19","slug":"two-more-fnb-clients-scammed","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed","title":{"rendered":"Two More FNB Clients Scammed"},"content":{"rendered":"

Africa-Press – Namibia. <\/strong><\/span>Two more clients of the First National Bank (FNB) have allegedly been victims of a scam that resulted in huge loss of funds from their accounts.<\/b><\/p>\n

A Rundu-based FNB customer on Tuesday lost over N$130 000. Katrina Moses says she has not received any notification to alert her.<\/p>\n

\u201cMy phone has not had network coverage for about five hours. I thought it was because we were inland,\u2019 she says.<\/p>\n

Her money was stolen at around 15h00.<\/p>\n

\u201cI checked my banking application later, that\u2019s when I discovered that all the money was gone, including my three savings accounts,\u201d she said.<\/p>\n

\u201cI called the bank immediately, and informed me that the transaction was pending, and said they were going to freeze it. They told me it is not guaranteed I will get my money back,\u201d she said.<\/p>\n

Moses says the bank is suspecting that her subscriber identity module (SIM) was hacked. She has since opened a case at the Rundu Police Station.<\/p>\n

\u201cIt took me three years to save this money. I have two children, and now there\u2019s only N$30 in my account. I don\u2019t know how I\u2019m going to survive,\u201d she said.<\/p>\n

Rundu Police chief inspector Hermien Muranda confirmed a case was opened, and has been transferred to the commercial crime department.<\/p>\n

In the second incident, a pensioner from King Kauluma village in the Oshikoto region lost N$6 000 to scammers through FNB Namibia last week.<\/p>\n

Helena Nepunda (63) allegedly received a notification on 13 April that she was about to make an online purchase of R5 600 or N$5 768.<\/p>\n

Later she says she received another notification, telling her she had made the purchase.<\/p>\n

\u201cThe following day she went to the (Omuthiya FNB) branch, where they told her to open a case at Omuthiya Police Station,\u201d says her daughter and namesake, Helena Nepunda.<\/p>\n

Nepunda (Jr) says after reporting the case, she went back to the bank.<\/p>\n

A screenshot seen by The Namibian shows Nepunda (Snr) received the notifications at 21h23 on 13 April. They show that N$5 768 was deducted from her FNB account.<\/p>\n

\u201cThe bank told her they would call her after an investigation that will determine whether her money will be refunded,\u201d Nepunda (Jr) says.<\/p>\n

A police officer at Omuthiya Police Station confirmed a case was opened.<\/p>\n

FNB spokesperson Kirsty Watermeyer has warned customers to be vigilant and verify suspicious communication.<\/p>\n

\u201cIf there is any uncertainty regarding a call or message claiming to be from the bank, we strongly advise customers to end the interaction immediately and contact us directly through our official channels,\u201d she said.<\/p>\n

\u201cClients are repeatedly reminded that FNB would never ask for personal identification numbers (PIN), or one\u2010time passwords. These are highly confidential and should never be shared with anyone,\u201d Watermeyer says.<\/p>\n

The latest cases are just one of hundreds reported at various banks.<\/p>\n

The Bank of Namibia in a report last week revealed that Namibians have been losing over N$6 million to fraudsters every month.<\/p>\n

The Namibian on 15 April reported that banks have said there are no policies in place to refund clients once they have been defrauded.<\/p>\n

How to protect your money<\/p>\n

Avoid:<\/p>\n

unexpected transactions or unfamiliar charges on your card<\/p>\n

calls, texts, or emails asking for your card number, PIN, or OTP (one-time password)<\/p>\n

ATMs or payment terminals that look tampered with or unusual<\/p>\n

websites that look suspicious or lack secure payment icons (such as a padlock symbol)<\/p>\n

What you can do:<\/p>\n

Regularly review your bank and card statements for any unusual activity.<\/p>\n

Never share your card details, PIN, CVV number, or OTP \u2013 even if the request appears to come from your bank.<\/p>\n

Use ATMs in well-lit or trusted locations and shield your PIN when entering it.<\/p>\n

Report a lost or stolen card immediately and ask your bank to block it.<\/p>\n

Source: Standard Chartered<\/p>\n

For More News And Analysis About Namibia<\/span> Follow Africa-Press<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Namibia. Two more clients of the First National Bank (FNB) have allegedly been victims of a scam that resulted in huge loss of funds from their accounts. A Rundu-based FNB customer on Tuesday lost over N$130 000. Katrina Moses says she has not received any notification to alert her. \u201cMy phone has not […]<\/p>\n","protected":false},"author":84,"featured_media":101408,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,3,5],"tags":[233],"class_list":["post-101409","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-community","category-economy","tag-namibia"],"yoast_head":"\nTwo More FNB Clients Scammed - Namibia<\/title>\n<meta name=\"description\" content=\"Two more clients of the First National Bank (FNB) have allegedly been victims of a scam that resulted in huge loss of ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Two More FNB Clients Scammed\" \/>\n<meta property=\"og:description\" content=\"Two more clients of the First National Bank (FNB) have allegedly been victims of a scam that resulted in huge loss of ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\" \/>\n<meta property=\"og:site_name\" content=\"Namibia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-26T13:33:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-26T14:09:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/nambia\/sites\/29\/2026\/04\/sm_1777199749.77006.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"751\" \/>\n\t<meta property=\"og:image:height\" content=\"451\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/namibia\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Two More FNB Clients Scammed\",\"datePublished\":\"2026-04-26T13:33:15+00:00\",\"dateModified\":\"2026-04-26T14:09:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\"},\"wordCount\":647,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/nambia\/sites\/29\/2026\/04\/sm_1777199749.77006.jpg\",\"keywords\":[\"namibia\"],\"articleSection\":[\"all news\",\"community\",\"economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\",\"url\":\"https:\/\/www.africa-press.net\/namibia\/all-news\/two-more-fnb-clients-scammed\",\"name\":\"Two More FNB Clients Scammed - 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