{"id":103332,"date":"2023-12-07T11:09:27","date_gmt":"2023-12-07T10:09:27","guid":{"rendered":"https:\/\/www.africa-press.net\/nigeria\/uncategorized\/cardoso-approves-cbns-reviewed-service-charter"},"modified":"2023-12-07T13:40:06","modified_gmt":"2023-12-07T12:40:06","slug":"cardoso-approves-cbns-reviewed-service-charter","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter","title":{"rendered":"Cardoso approves CBN\u2019s reviewed service charter"},"content":{"rendered":"

Africa-Press – Nigeria. <\/strong><\/span>The Governor of the Central Bank of Nigeria (CBN), Yemi Cardoso, has approved the apex bank\u2019s revised \u201cService Charter.\u201d<\/p>\n

According to the News Agency of Nigeria (NAN), the service charter is a prerequisite of the Business Facilitation Act 2022 that is meant to drive the ease of doing business in Nigeria.<\/p>\n

It compels the CBN to completely comply with SERVICOM\u2019s directions on improving customer service delivery.<\/p>\n

The CBN declared on Thursday in Abuja that the charter defined the bank\u2019s working relationship with its external customers. It added that the service charter reaffirmed CBN\u2019s commitment to provide effective and timely service to its stakeholders and consumers.<\/p>\n

The document clearly outlines the bank\u2019s mandates, vision, mission, and core values.<\/p>\n

\u201cIt contains the list of services offered by the bank through its various departments and the service standards for each service. The service charter also includes a standardised customer complaints form for reporting service failures as well as a mechanism for addressing failures in any of the bank\u2019s services,\u201d the bank stated.<\/p>\n

Cardoso, in the foreword of the revised paper, emphasised the CBN\u2019s commitment to providing more responsive and citizen-friendly governance through excellent service delivery that is efficient, responsible, and transparent.<\/p>\n

For More News And Analysis About Nigeria<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Nigeria. The Governor of the Central Bank of Nigeria (CBN), Yemi Cardoso, has approved the apex bank\u2019s revised \u201cService Charter.\u201d According to the News Agency of Nigeria (NAN), the service charter is a prerequisite of the Business Facilitation Act 2022 that is meant to drive the ease of doing business in Nigeria. It […]<\/p>\n","protected":false},"author":84,"featured_media":103331,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,15],"tags":[1570,2140,11494,503,254],"class_list":["post-103332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-africa-press","tag-africa-press-nigeria-2","tag-cardoso","tag-cbn","tag-nigeria"],"yoast_head":"\nCardoso approves CBN\u2019s reviewed service charter - Nigeria<\/title>\n<meta name=\"description\" content=\"The Governor of the Central Bank of Nigeria (CBN), Yemi Cardoso, has approved the apex bank\u2019s revised \u201cService Charter.\u201d ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cardoso approves CBN\u2019s reviewed service charter\" \/>\n<meta property=\"og:description\" content=\"The Governor of the Central Bank of Nigeria (CBN), Yemi Cardoso, has approved the apex bank\u2019s revised \u201cService Charter.\u201d ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\" \/>\n<meta property=\"og:site_name\" content=\"Nigeria\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-07T10:09:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-07T12:40:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2023\/12\/sm_1701936435.171901.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Cardoso approves CBN\u2019s reviewed service charter\",\"datePublished\":\"2023-12-07T10:09:27+00:00\",\"dateModified\":\"2023-12-07T12:40:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\"},\"wordCount\":223,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2023\/12\/sm_1701936435.171901.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Nigeria\",\"Cardoso\",\"CBN\",\"Nigeria\"],\"articleSection\":[\"all news\",\"Economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\",\"url\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/cardoso-approves-cbns-reviewed-service-charter\",\"name\":\"Cardoso approves CBN\u2019s reviewed service charter - 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