{"id":109700,"date":"2024-02-06T21:43:52","date_gmt":"2024-02-06T20:43:52","guid":{"rendered":"https:\/\/www.africa-press.net\/nigeria\/uncategorized\/ncc-promises-to-make-life-easy-for-telecom-service-providers"},"modified":"2024-02-07T00:02:20","modified_gmt":"2024-02-06T23:02:20","slug":"ncc-promises-to-make-life-easy-for-telecom-service-providers","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers","title":{"rendered":"NCC promises to make life easy for telecom service providers"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Nigeria. <\/strong><\/span>The Nigerian Communications Commission, NCC, has promised to make life a little easier for telecom service providers in the country.<\/p>\n<p>The commission, however, also vowed to sanction telecom service providers who would not improve their services for the betterment of consumers.<\/p>\n<p>Dr Aminu Maida, the Executive Vice Chairman of NCC, said this during a breakfast meeting with members of the Abuja chapter of the Nigerian Telecommunication Reporters Association, NITRA, and some business editors on Tuesday in Abuja.<\/p>\n<p>He noted that there would be no proper regulation of the industry without enforcement; therefore, the telecom service providers would be held accountable to meet the minimal expectations of consumers.<\/p>\n<p>\u201cYou are going to see a change in the way we make decisions. We are going to be very data-driven. All our decisions are going to be backed up by data as much as possible. We want to reduce subjectiveness and take the right decisions that will improve the industry,\u201d Maida said.<\/p>\n<p>\u201cWhen there is regulation without any consequences or enforcements on obligations, you will agree with me that those obligations the chances of being met are very low. So as we drive towards delivering optimal quality of experience for our customers, we intend to hold our licensees accountable for all services, after all the consumers pay for the services, and they expect the service to be at a certain level or point.<\/p>\n<p>\u201cLast week, I spoke about compliance and enforcement, but we will also, first of all, be collaborators. We will place a very high premium on collaboration with all critical stakeholders, including yourselves to ensure that everybody is carried along in a cooperative process so that we can try to create win-win scenarios for everybody; but, of course, if that is not possible, all the licensees have an obligation, and we will not hesitate to enforce it for the clients,\u201d he said.<\/p>\n<p>Speaking further, Maida said the commission will focus on the critical stakeholders\u2014the consumers, the industry and the licensees\u2014to meet their expectations.<\/p>\n<p>\u201cThe commission will also be driven by their recognition that we have primarily three critical stakeholders in the industry these are the consumers of telecom services, the industry, and the licensees. And the top most are the Internet Service Providers (ISPs), submarine-landed cable companies, and all of the licensees of the commission. And last but not least the government.<\/p>\n<p>\u201cWhat we recognize is that each of these stakeholders has a unique perspective and has different expectations. Our approach will thus be to walk towards the expectations of these stakeholders.<\/p>\n<p>\u201cFor me, the expectation of the consumer is very simple \u2013 quality of service. I don\u2019t think you can say anything more than that quality of service and this quality of service we are talking about is a total consumer experience not just the drop call or I can\u2019t make a call there is a total quality of experience, right from how do you find and select the right network to use; how do you onboard onto that network, talking about SIM registration process; the process of linking your SIM to your NIN; and of course, after you have gone through all of that, when you are using it, how easy it is for you to select a tariff; how transparent is the tariff; how are you supported by the entire host; and how do you onboard from the network,\u201d he added.<\/p>\n<p>The EVC further disclosed that the commission has resolved the issue between two major players and that the commission will soon issue a statement to that effect.<\/p>\n<p>\u2018The issues between two of the top big operators which, hopefully, sometime today or tomorrow, we will be making a press release to let Nigerians and other stakeholders know that the two titans, sat down between themselves and resolved their issues, happily.<\/p>\n<p>\u201cWe are going to be putting in measures to ensure they don\u2019t get to that stage again. And like I said we need to foster collaboration before we get to compliance and enforcement. And for our licensees, the commission is committed to making life easier for them so we are going to be doing a lot of advocacy,\u201d he said.<\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/nigeria\">Nigeria<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Nigeria. The Nigerian Communications Commission, NCC, has promised to make life a little easier for telecom service providers in the country. The commission, however, also vowed to sanction telecom service providers who would not improve their services for the betterment of consumers. Dr Aminu Maida, the Executive Vice Chairman of NCC, said this [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":109699,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,15],"tags":[1570,2140,101,254],"class_list":["post-109700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-africa-press","tag-africa-press-nigeria-2","tag-ncc","tag-nigeria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>NCC promises to make life easy for telecom service providers - Nigeria<\/title>\n<meta name=\"description\" content=\"The Nigerian Communications Commission, NCC, has promised to make life a little easier for telecom service providers in ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NCC promises to make life easy for telecom service providers\" \/>\n<meta property=\"og:description\" content=\"The Nigerian Communications Commission, NCC, has promised to make life a little easier for telecom service providers in ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\" \/>\n<meta property=\"og:site_name\" content=\"Nigeria\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-06T20:43:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-06T23:02:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2024\/02\/sm_1707244082.283807.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"NCC promises to make life easy for telecom service providers\",\"datePublished\":\"2024-02-06T20:43:52+00:00\",\"dateModified\":\"2024-02-06T23:02:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\"},\"wordCount\":718,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2024\/02\/sm_1707244082.283807.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Nigeria\",\"NCC\",\"Nigeria\"],\"articleSection\":[\"all news\",\"Economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\",\"url\":\"https:\/\/www.africa-press.net\/nigeria\/economy\/ncc-promises-to-make-life-easy-for-telecom-service-providers\",\"name\":\"NCC promises to make life easy for telecom service providers - 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