{"id":149253,"date":"2025-02-08T23:44:07","date_gmt":"2025-02-08T22:44:07","guid":{"rendered":"https:\/\/www.africa-press.net\/nigeria\/uncategorized\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways"},"modified":"2025-02-15T22:28:40","modified_gmt":"2025-02-15T21:28:40","slug":"flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways","title":{"rendered":"Flight disruptions: Nigerian Govt initiates enforcement action against Kenya Airways"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Nigeria. <\/strong><\/span>The Federal Government, through the Nigerian Civil Aviation Authority, NCAA, has initiated maximum enforcement action against Kenya Airways for many consumer protection infractions.<\/p>\n<p>DAILY POST reports that among the infractions is the airline\u2019s refusal to tender an official apology, refund and compensate a Nigerian traveller, Gloria Omisore, within 48 hours.<\/p>\n<p>The NCAA said while the airline requested an extension of one hour after 48 hours elapsed, it failed to comply with the agency\u2019s demand.<\/p>\n<p>The Director of Public Affairs &amp; Consumer Protection at NCAA, Michael Achimugu, while disclosing this in a post on X on Saturday, also noted that on Thursday, Kenya Airways failed to send in a compliance report about a scheduled flight that was delayed for seven hours with no compensation for the passengers.<\/p>\n<p>Achimugu further revealed that when the airline was confronted over the phone, its team claimed ignorance of the NCAA Regulations, wondering how a company would operate in a foreign country with no recourse to the relevant laws.<\/p>\n<p>\u201cTo this end, we are organising a retreat for all airlines operating in Nigeria to learn and relearn Part 19 of the NCAA Regulations 2023.<\/p>\n<p>\u201cThe Country Manager in Nigeria apologised for the Gloria Omisore incident. The airline admits that they should never have boarded the passenger from Lagos.<\/p>\n<p>\u201cThe airline failed to discover the lack of a France transit visa and flew this passenger to Nairobi where she had a 17-hour layover, only to be told that she would have to endure a further 10-hour wait if she must be flown to the UK,\u201d the NCAA spokesman said.<\/p>\n<p><strong>For More News And Analysis About <span style=\"color: #ff6600\">Nigeria<\/span> Follow <span style=\"color: #ff6600\">Africa-Press<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Nigeria. The Federal Government, through the Nigerian Civil Aviation Authority, NCAA, has initiated maximum enforcement action against Kenya Airways for many consumer protection infractions. DAILY POST reports that among the infractions is the airline\u2019s refusal to tender an official apology, refund and compensate a Nigerian traveller, Gloria Omisore, within 48 hours. The NCAA [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":149252,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,29,28,14,2660],"tags":[701,15641,15642,254],"class_list":["post-149253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-head-lines","category-homepage-english","category-policy","category-to-homepage","tag-fg","tag-flight-disruptions","tag-kenya-airways","tag-nigeria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Flight disruptions: Nigerian Govt initiates enforcement action against Kenya Airways - Nigeria<\/title>\n<meta name=\"description\" content=\"The Federal Government, through the Nigerian Civil Aviation Authority, NCAA, has initiated maximum enforcement action ag ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Flight disruptions: Nigerian Govt initiates enforcement action against Kenya Airways\" \/>\n<meta property=\"og:description\" content=\"The Federal Government, through the Nigerian Civil Aviation Authority, NCAA, has initiated maximum enforcement action ag ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\" \/>\n<meta property=\"og:site_name\" content=\"Nigeria\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-08T22:44:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-15T21:28:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2025\/02\/sm_1739045691.681867.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1168\" \/>\n\t<meta property=\"og:image:height\" content=\"606\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Flight disruptions: Nigerian Govt initiates enforcement action against Kenya Airways\",\"datePublished\":\"2025-02-08T22:44:07+00:00\",\"dateModified\":\"2025-02-15T21:28:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\"},\"wordCount\":282,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/nigeria\/sites\/3\/2025\/02\/sm_1739045691.681867.jpg\",\"keywords\":[\"FG\",\"Flight disruptions\",\"Kenya Airways\",\"Nigeria\"],\"articleSection\":[\"all news\",\"head lines\",\"homepage-english\",\"Policy\",\"to-homepage\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\",\"url\":\"https:\/\/www.africa-press.net\/nigeria\/policy\/flight-disruptions-nigerian-govt-initiates-enforcement-action-against-kenya-airways\",\"name\":\"Flight disruptions: Nigerian Govt initiates enforcement action against Kenya Airways - 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