{"id":114069,"date":"2025-10-28T17:50:23","date_gmt":"2025-10-28T17:50:23","guid":{"rendered":"https:\/\/www.africa-press.net\/rwanda\/all-news\/mtn-unveils-ms-baza-ai-assistant-to-bridge-rwandas-digital-divide"},"modified":"2025-10-28T18:16:39","modified_gmt":"2025-10-28T18:16:39","slug":"mtn-unveils-ms-baza-ai-assistant-to-bridge-rwandas-digital-divide","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/rwanda\/economy\/mtn-unveils-ms-baza-ai-assistant-to-bridge-rwandas-digital-divide","title":{"rendered":"Mtn Unveils Ms Baza Ai Assistant to Bridge Rwanda’s Digital Divide"},"content":{"rendered":"

Africa-Press – Rwanda. <\/strong><\/span>MTN Rwanda has unveiled ‘Ms. Baza’ (ask), a new artificial intelligence (AI) assistant,<\/p>\n

designed to make digital services more inclusive and accessible across the country and other<\/p>\n

African markets.<\/p>\n

The announcement was made during the Mobile World Congress (MWC) Africa 2025 in Kigali,<\/p>\n

where the telecom giant showcased its vision for an AI-driven future.<\/p>\n

In an exclusive interview with The New Times, MTN Rwanda Chief Executive Officer Ali<\/p>\n

Monzer said the company\u2019s approach to artificial intelligence goes beyond technology, it\u2019s about inclusion, empowerment, and national development.<\/p>\n

MTN Rwanda CEO Monzer and delegates pose for a group photo at<\/p>\n

\u201cThis is just a prototype for now, but we are committed to roll out this in the next few months.<\/p>\n

When we talk about AI, we talk about responsible AI. ‘Ms. Baza’ understands English, French, Kinyarwanda and Kiswahili. Any AI model should be inclusive, transparent and it should be for everyone. Ms. Mbaza will also be accessed with people who don\u2019t have smart phones,\u201d he said.<\/p>\n

MTN Rwanda continues to expand its network infrastructure to ensure no one is left behind in<\/p>\n

the digital era. By the end of 2024, the company had achieved 99.7 per cent population coverage<\/p>\n

for basic services and 87 per cent broadband coverage.<\/p>\n

CEO Monzer said the company\u2019s approach to artificial intelligence goes beyond technology, it\u2019s about inclusion, empowerment, and national development.<\/p>\n

\u201cWe are investing heavily in rural connectivity, with the goal of making sure every Rwandan,<\/p>\n

regardless of location, can access modern digital tools and opportunities.\u201d<\/p>\n

Earlier this year, MTN launched Rwanda\u2019s first commercial 5G network, which the CEO<\/p>\n

described not as just another network, but \u201ca catalyst for national digital transformation.\u201d<\/p>\n

The 5G platform, he explained, will enable startups, developers, and innovators to create real time applications powered by AI and advanced analytics.<\/p>\n

MTN\u2019s mobile money platform, MoMo, is also playing a central role in advancing financial<\/p>\n

inclusion. Described by the CEO as \u201ca way of life in Rwanda,\u201d MoMo is expanding beyond<\/p>\n

traditional payments into areas like micro-lending and digital savings.<\/p>\n

MTN Rwanda continues to expand its network infrastructure to ensure no one is left behind in the digital era.<\/p>\n

\u201cWe are expanding financial services beyond basic transactions to include solutions such as<\/p>\n

micro lending and savings. We are also focusing a lot on advanced services (bank tech micro-<\/p>\n

lending, saving),\u201d he said.<\/p>\n

\u201cRight now, we have more than half a million active merchants accepting payments in<\/p>\n

pharmacies, hospitals, restaurants, and more. We are trying to drive more adoption, and also to<\/p>\n

make sure financial inclusion is everywhere in Rwanda, and no one is left behind.\u201d<\/p>\n

MTN Rwanda showcased its vision for an AI-driven future at the conference.<\/p>\n\r\n