{"id":117981,"date":"2025-12-23T14:51:42","date_gmt":"2025-12-23T14:51:42","guid":{"rendered":"https:\/\/www.africa-press.net\/rwanda\/all-news\/insurers-body-commits-to-resolving-payment-delays"},"modified":"2025-12-23T15:00:58","modified_gmt":"2025-12-23T15:00:58","slug":"insurers-body-commits-to-resolving-payment-delays","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays","title":{"rendered":"Insurers’ Body Commits to Resolving Payment Delays"},"content":{"rendered":"

Africa-Press – Rwanda. <\/strong><\/span>The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health facilities.<\/p>\n

The commitment comes amid growing concern from private health facilities over prolonged delays in claim settlements, particularly by private insurers.<\/p>\n

The Rwanda Private Medical Facilities Association (RPMFA) raised the issue during its General Assembly held on December 19, 2025, in Kigali, stating that some private insurers take between three and seven months to pay for services already provided to insured patients.<\/p>\n

The association called on insurers to honour their contractual obligations to avoid disrupting healthcare delivery.<\/p>\n

ASSAR Chairperson Andrew Kulayige told The New Times that the association is committed to enforcing contractual obligations and improving collaboration between insurers and healthcare providers.<\/p>\n

\u201cAs Rwanda Association of Insurers, we encourage all insurers to pay all the reconciled claims within 30 days as per the contracts signed with all health service providers. We request the hospitals, clinics, and pharmaceutical shops to always directly report all cases of delayed payments to our association. We will certainly help to enforce the contractual obligations for all insurers,\u201d Kulayige said.<\/p>\n

\u201cAs the association of insurers, we will work closely with the service providers to ensure that we have closed whatever gaps that currently exist for the sake of the great partnership we all strive to achieve.\u201d<\/p>\n

According to RPMFA, government-backed insurance schemes perform relatively better. Military Medical Insurance (MMI) settles claims within one to two months, while the Rwanda Social Security Board (RSSB)\u2014which manages workers\u2019 medical insurance (RAMA) and community-based health insurance scheme (Mutuelle de Sante\u0301)\u2014processes payments within two to three months.<\/p>\n

RPMFA Executive Secretary Christian Ntakirutimana commended MMI and RSSB \u201cfor their comparatively timely payments,\u201d stating that the facilities receive fewer complaints related to the two schemes.<\/p>\n

He urged member facilities to consistently and promptly report outstanding arrears to enable the association to advocate effectively for payments.<\/p>\n

Private insurers, however, were cited as having the longest payment delays. RPMFA said it has initiated dialogue with insurers, including through engagements with relevant insurance bodies, to develop a standard contract framework for private health facilities, although no consensus has yet been reached.<\/p>\n

RPMFA Secretary Dr Peace Mukabalisa said delayed reimbursements force the medical facilities to rely on bank overdrafts, with interest costs that are not covered by insurers. Eventually, she observed, the facilities paid only the original billed amounts, months later, despite having incurred additional financing costs to remain operational.<\/p>\n

She added that persistent delays undermine the sector\u2019s ability to expand, adopt new technologies, and improve service delivery\u2014challenges that could hinder Rwanda\u2019s ambition to position itself as a regional hub for medical tourism.<\/p>\n

\u201cSo, we ask our partners, honestly, to honour their contractual obligations, to pay facilities. And we are not static, we are advancing, we are expanding, we are buying into new, embracing technology. You cannot grow when you do not have finances to support the growth of the health sector,\u201d she said.<\/p>\n

To strengthen its engagement with insurers, RPMFA said it plans to hire a competent lawyer to handle contract-related and other legal matters.<\/p>\n

For More News And Analysis About Rwanda<\/span> Follow Africa-Press<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Rwanda. The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health facilities. The commitment comes amid growing concern from private health facilities over prolonged delays in claim settlements, particularly by private insurers. The Rwanda Private Medical Facilities Association (RPMFA) raised the issue during its […]<\/p>\n","protected":false},"author":84,"featured_media":117980,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,29,14],"tags":[1287,852,9123,9124,758],"class_list":["post-117981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-head-lines","category-policy","tag-arrears","tag-healthcare","tag-payment-delays","tag-private-medical-facilities","tag-rwanda"],"yoast_head":"\nInsurers' Body Commits to Resolving Payment Delays - Rwanda<\/title>\n<meta name=\"description\" content=\"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insurers' Body Commits to Resolving Payment Delays\" \/>\n<meta property=\"og:description\" content=\"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\" \/>\n<meta property=\"og:site_name\" content=\"Rwanda\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-23T14:51:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-23T15:00:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"585\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Insurers’ Body Commits to Resolving Payment Delays\",\"datePublished\":\"2025-12-23T14:51:42+00:00\",\"dateModified\":\"2025-12-23T15:00:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\"},\"wordCount\":529,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg\",\"keywords\":[\"arrears\",\"healthcare\",\"Payment delays\",\"Private medical facilities\",\"Rwanda\"],\"articleSection\":[\"all news\",\"head lines\",\"Policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\",\"url\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\",\"name\":\"Insurers' Body Commits to Resolving Payment Delays - Rwanda\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg\",\"datePublished\":\"2025-12-23T14:51:42+00:00\",\"dateModified\":\"2025-12-23T15:00:58+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"description\":\"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg\",\"width\":1000,\"height\":585,\"caption\":\"Insurers' Body Commits to Resolving Payment Delays\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.africa-press.net\/rwanda\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insurers’ Body Commits to Resolving Payment Delays\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/#website\",\"url\":\"https:\/\/www.africa-press.net\/rwanda\/\",\"name\":\"Rwanda\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/rwanda\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\",\"name\":\"cfeditoren\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Insurers' Body Commits to Resolving Payment Delays - Rwanda","description":"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays","og_locale":"en_US","og_type":"article","og_title":"Insurers' Body Commits to Resolving Payment Delays","og_description":"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...","og_url":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays","og_site_name":"Rwanda","article_published_time":"2025-12-23T14:51:42+00:00","article_modified_time":"2025-12-23T15:00:58+00:00","og_image":[{"width":1000,"height":585,"url":"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg","type":"image\/jpeg"}],"author":"cfeditoren","twitter_card":"summary_large_image","twitter_misc":{"Written by":"cfeditoren","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays"},"author":{"name":"cfeditoren","@id":"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"headline":"Insurers’ Body Commits to Resolving Payment Delays","datePublished":"2025-12-23T14:51:42+00:00","dateModified":"2025-12-23T15:00:58+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays"},"wordCount":529,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg","keywords":["arrears","healthcare","Payment delays","Private medical facilities","Rwanda"],"articleSection":["all news","head lines","Policy"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays","url":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays","name":"Insurers' Body Commits to Resolving Payment Delays - Rwanda","isPartOf":{"@id":"https:\/\/www.africa-press.net\/rwanda\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg","datePublished":"2025-12-23T14:51:42+00:00","dateModified":"2025-12-23T15:00:58+00:00","author":{"@id":"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"description":"The Rwanda Insurers Association (ASSAR) has pledged to step up efforts to address delays in payments to private health f ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#primaryimage","url":"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg","contentUrl":"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2025\/12\/sm_1766489424.483972.jpg","width":1000,"height":585,"caption":"Insurers' Body Commits to Resolving Payment Delays"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/rwanda\/policy\/insurers-body-commits-to-resolving-payment-delays#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.africa-press.net\/rwanda\/"},{"@type":"ListItem","position":2,"name":"Insurers’ Body Commits to Resolving Payment Delays"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/rwanda\/#website","url":"https:\/\/www.africa-press.net\/rwanda\/","name":"Rwanda","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/rwanda\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/rwanda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb","name":"cfeditoren"}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/posts\/117981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/comments?post=117981"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/posts\/117981\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/media\/117980"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/media?parent=117981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/categories?post=117981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/rwanda\/wp-json\/wp\/v2\/tags?post=117981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}