{"id":39951,"date":"2023-04-16T13:39:03","date_gmt":"2023-04-16T13:39:03","guid":{"rendered":"https:\/\/www.africa-press.net\/rwanda\/all-news\/rwandas-airport-accredited-to-level-1-of-airport-customer-experience-accreditation-programme"},"modified":"2023-04-16T13:39:03","modified_gmt":"2023-04-16T13:39:03","slug":"rwandas-airport-accredited-to-level-1-of-airport-customer-experience-accreditation-programme","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/rwanda\/sport\/rwandas-airport-accredited-to-level-1-of-airport-customer-experience-accreditation-programme","title":{"rendered":"Rwanda\u2019s airport accredited to Level 1 of Airport Customer Experience Accreditation programme"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Rwanda. <\/strong><\/span>Kigali International Airport has achieved an important level of international airports accreditation.<\/p>\n<p>Rwanda\u2019s main airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International, the Rwanda Airports Company (RAC), announced on Saturday, April 15.<\/p>\n<p>The certification will last one year, until April 2024.<\/p>\n<p>According to the ACI, the certification recognizes Kigali International Airport\u2019s commitment to continual improvement of customer experience.<\/p>\n<p>In a tweet, Rwanda Airports Company, said: \u201cThis certificate recognizes our team&#8217;s commitment to continually improve customer experience.\u201d<\/p>\n<p>The accreditation comes a few weeks after Kigali International Airport was ranked among 10 best airports in Africa and third best in the region, due to excellent customer experience and efficient operations.<\/p>\n<p>In November 2022, Rwanda Civil Aviation Authority received an International Aviation Safety Assessment Category 1 rating, a move further cemented its compliance with the International Civil Aviation Organization standards.<\/p>\n<p>Under a Category 1 rating, properly authorized Rwandan air carriers are permitted to serve the United States and enter into code-share agreements with U.S. carriers without limitation, the US Federal Aviation Administration said.<\/p>\n<p>Kigali International Airport is recognized for its excellent customer service and efficient operations which made it a popular choice among travelers.<\/p>\n<p>Rwanda\u2019s main airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International. Courtesy<\/p>\n<p><b>ALSO READ<\/b>: RwandAir named among world\u2019s 10 most improved airlines<\/p>\n<p>The airport&#8217;s commitment to innovation and technological advancements played a significant role in its success.<\/p>\n<p>It implemented several digital solutions, such as the pathogen monitoring program acting as a public health radar, to streamline the passenger experience and enhance safety and security measures.<\/p>\n<p>It also has a state-of-the-art Bird Collision Avoidance System, to eliminate the risk of bird strikes, advanced weather forecasting instruments and up-to-date air traffic interface management technologies.<\/p>\n<p>The airport prioritized sustainability, with its efforts to reduce its carbon footprint and promote eco-friendly practices.<\/p>\n<p>The national airline, RwandAir, operates flights to 28 destinations including in Africa, the Middle East, and Europe.<\/p>\n<p>From its hub at the Kigali International Airport, the airline is renowned for its excellent customer service and safety.<\/p>\n<p>The airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International,<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"320\" src=\"bin\/Users\/Hazrati\/postMediaimg_13_1.jpg\" width=\"480\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" height=\"320\" src=\"bin\/Users\/Hazrati\/postMediaimg_13_2.jpg\" width=\"480\" \/><\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/rwanda\">Rwanda<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Rwanda. Kigali International Airport has achieved an important level of international airports accreditation. Rwanda\u2019s main airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International, the Rwanda Airports Company (RAC), announced on Saturday, April 15. The certification will last one year, until April 2024. [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":39950,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,20,18],"tags":[760,763,758],"class_list":["post-39951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-photo","category-sport","tag-africa-press","tag-africa-press-rwanda","tag-rwanda"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Rwanda\u2019s airport accredited to Level 1 of Airport Customer Experience Accreditation programme - Rwanda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/rwanda\/all-news\/rwandas-airport-accredited-to-level-1-of-airport-customer-experience-accreditation-programme\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rwanda\u2019s airport accredited to Level 1 of Airport Customer Experience Accreditation programme\" \/>\n<meta property=\"og:description\" content=\"Africa-Press &#8211; Rwanda. Kigali International Airport has achieved an important level of international airports accreditation. Rwanda\u2019s main airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International, the Rwanda Airports Company (RAC), announced on Saturday, April 15. The certification will last one year, until April 2024. 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Kigali International Airport has achieved an important level of international airports accreditation. Rwanda\u2019s main airport has been accredited to Level 1 of the Airport Customer Experience Accreditation programme, by the Airports Council International, the Rwanda Airports Company (RAC), announced on Saturday, April 15. The certification will last one year, until April 2024. 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