{"id":54327,"date":"2023-10-05T15:03:47","date_gmt":"2023-10-05T15:03:47","guid":{"rendered":"https:\/\/www.africa-press.net\/rwanda\/all-news\/featured-irembo-launches-agent-certification-programme-and-ntuyarenze-tariff"},"modified":"2023-10-05T15:45:04","modified_gmt":"2023-10-05T15:45:04","slug":"featured-irembo-launches-agent-certification-programme-and-ntuyarenze-tariff","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/rwanda\/economy\/featured-irembo-launches-agent-certification-programme-and-ntuyarenze-tariff","title":{"rendered":"FEATURED: Irembo launches agent certification programme and &#8220;NTUYARENZE&#8221; tariff"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Rwanda. <\/strong><\/span>Irembo, an e-government platform which enables the access and provision of government services in Rwanda, launched an agent certification programme countrywide, starting with Rwamagana District, on October 4.<\/p>\n<p>Irembo is dedicated to prioritizing transparency and trust in its customer service approach.<\/p>\n<p>Its certification programme equips Irembo agents with the necessary tools to deliver Irembo services while upholding the principles of transparency and trust.<\/p>\n<p>\u201cIrembo agents are important players in delivering hassle-free services. This is why Irembo is dedicated to ensuring that they possess the necessary skills, knowledge, ethics, and unwavering dedication to serve effectively. A certified agent is an agent who has passed Irembo\u2019s training about its services, standards, and proficiency in service delivery,\u201d reads an Irembo statement.<\/p>\n<p>\u201cIrembo honors and recognizes agents who have worked hard to improve their skills and knowledge of Irembo services. Distinguished with unique jackets and badges, these agents symbolize Irembo&#8217;s belief in their abilities and commitment to top-tier service.\u201d<\/p>\n<p>NTUYARENZE tariff<\/p>\n<p>Irembo also introduced the NTUYARENZE tariff, a new rate meant to reduce the risk of fraud and overcharging, so as to improve its service delivery to users. With certified agents leading the way, it is noted that \u201cusers can expect better support, transparency, problem-solving, and technical help.\u201d<\/p>\n<p>For further information, clients can call 9099.<\/p>\n<p>\u201cThis tariff will reduce the risk of fraud and overcharging, which have been a major issue across the network, making users&#8217; experiences safer and more secure. Certified agents will provide top-notch support, ensuring a smooth experience for anyone using Irembo&#8217;s services.\u201d<\/p>\n<p>\u201cTheir advanced skills will make interactions with Irembo more efficient and pleasant. This launch is a promise from Irembo to deliver the best service to every Irembo user every single time.\u201d<\/p>\n\r\n                <style type=\"text\/css\">\r\n                    \r\n                    #td_uid_1_69dd42b3b0423  .td-doubleSlider-2 .td-item1 {\r\n                        background: url(https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308-80x60.jpg) 0 0 no-repeat;\r\n                    }\r\n                    #td_uid_1_69dd42b3b0423  .td-doubleSlider-2 .td-item2 {\r\n                        background: url(https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365-80x60.jpg) 0 0 no-repeat;\r\n                    }\r\n                <\/style>\r\n\r\n                <div id=\"td_uid_1_69dd42b3b0423\" class=\"td-gallery td-slide-on-2-columns\">\r\n                    <div class=\"post_td_gallery\">\r\n                        <div class=\"td-gallery-slide-top\">\r\n                           <div class=\"td-gallery-title\"><\/div>\r\n\r\n                            <div class=\"td-gallery-controls-wrapper\">\r\n                                <div class=\"td-gallery-slide-count\"><span class=\"td-gallery-slide-item-focus\">1<\/span> of 2<\/div>\r\n                                <div class=\"td-gallery-slide-prev-next-but\">\r\n                                    <i class = \"td-icon-left doubleSliderPrevButton\"><\/i>\r\n                                    <i class = \"td-icon-right doubleSliderNextButton\"><\/i>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class = \"td-doubleSlider-1 \">\r\n                            <div class = \"td-slider\">\r\n                                \r\n                    <div class = \"td-slide-item td-item1\">\r\n                        <figure class=\"td-slide-galery-figure td-slide-popup-gallery\">\r\n                            <a class=\"slide-gallery-image-link\" href=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308.jpg\" title=\"sm_1696508021.357308\"  data-caption=\"\"  data-description=\"\">\r\n                                <img decoding=\"async\" src=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308.jpg\" srcset=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308.jpg 1000w, https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308-300x300.jpg 300w, https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308-150x150.jpg 150w, https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508021.357308-768x768.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" alt=\"\">\r\n                            <\/a>\r\n                            \r\n                        <\/figure>\r\n                    <\/div>\r\n                    <div class = \"td-slide-item td-item2\">\r\n                        <figure class=\"td-slide-galery-figure td-slide-popup-gallery\">\r\n                            <a class=\"slide-gallery-image-link\" href=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365.jpg\" title=\"sm_1696508048.478365\"  data-caption=\"\"  data-description=\"\">\r\n                                <img decoding=\"async\" src=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365.jpg\" srcset=\"https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365.jpg 1000w, https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365-300x200.jpg 300w, https:\/\/static.africa-press.net\/rwanda\/sites\/23\/2023\/10\/sm_1696508048.478365-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" alt=\"\">\r\n                            <\/a>\r\n                            \r\n                        <\/figure>\r\n                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class = \"td-doubleSlider-2\">\r\n                            <div class = \"td-slider\">\r\n                                \r\n                    <div class = \"td-button td-item1\">\r\n                        <div class = \"td-border\"><\/div>\r\n                    <\/div>\r\n                    <div class = \"td-button td-item2\">\r\n                        <div class = \"td-border\"><\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n                <\/div>\r\n                \n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/rwanda\">Rwanda<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Rwanda. Irembo, an e-government platform which enables the access and provision of government services in Rwanda, launched an agent certification programme countrywide, starting with Rwamagana District, on October 4. Irembo is dedicated to prioritizing transparency and trust in its customer service approach. Its certification programme equips Irembo agents with the necessary tools to [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":54326,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,15,20],"tags":[760,763,758],"class_list":["post-54327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","category-photo","tag-africa-press","tag-africa-press-rwanda","tag-rwanda"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FEATURED: Irembo launches agent certification programme and &quot;NTUYARENZE&quot; tariff - Rwanda<\/title>\n<meta name=\"description\" content=\"Irembo, an e-government platform which enables the access and provision of government services in Rwanda, launched an ag ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/rwanda\/economy\/featured-irembo-launches-agent-certification-programme-and-ntuyarenze-tariff\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FEATURED: Irembo launches agent certification programme and &quot;NTUYARENZE&quot; 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