Africa-Press – Seychelles. • Employers are encouraged to listen and understand workers
Fifteen human resource officers in the public and private sectors followed a session on the importance of worker well-being in its entirety, including mental health, and their role in the workplace to ensure that each individual works in a workplace where they can work well and become productive
This half-day session at the Care House in Anvil yesterday morning was organized by the ‘Quality-of-life’ division in the Ministry of Lazenes, Spor e Lafamimiy.
The general director of this division, Beryl Naiken, says that this session is one of a series of activities this week to coincide with the International Mental Health Day that took place on October 10, where they wanted to emphasize this topic, especially following several suicide cases registered. that year there are six men and five women who committed suicide.
Mrs. Naiken says they started with the officers in the human resources department because of the direct link they have with the workers.
“We have noticed that some of our customers who are coming to ask for advice, have either received several warnings at work or they have ended up being pushed, and this is simply because they are facing their problems and this is the place of work, especially human resource officers , not understanding them and the intensity of their problems,” according to Mrs. Naiken.
He added that through this session, the ‘Quality-of-life’ division wants to establish a more structured and fundamental issue in the workplace, and expand their knowledge about the size of an individual’s well-being and the importance of understanding workers as well as their behavior towards each worker.
Mrs. Naiken says that the focus is more on the technical aspect of work and not on a human approach.
He asked them to pay attention to the worker’s behavior to see if he is not facing certain personal situations that affect his work, for example the way he reacts, the way he works and changes in attitude.
“Change begins with the state of mind and the desire to adopt new considerations on mental health because for a long time, perhaps because of a lack of knowledge, we emphasized the technique where you finish your work and go to you. Now we are aware of a human being who works and not a robot. And as a human being, if psychologically you are not functioning, you will not be able to concentrate and deliver. And the place of work should not be just a place where we work but where we are comfortable, we are good and we have support to be able to deliver,” according to Mrs. Naiken.
The session was conducted by ‘psychotherapist’ Jimmy Petrousse who engaged the participants to talk about the work they do, the way they react to employees, the type of culture they are creating and encouraging, then the type of work environment.
He says many times workers don’t trust the human resources department, even though this is the place where workers should be able to refuse, get support and feel comfortable.
He says it is important to make these officers review the way they work, first of all, look at their bodies and behavior, and behavior towards workers to be able to promote well-being and eventually productivity.
“Let’s put the emphasis on the human, help that person to feel good in his home, comfortable, safe, and in return he will give everything he has. Because most of the time it is the human resources officer who announces bad news, or does the action that makes him be seen as a bad person, and this department is seen as just the place that criticizes and pushes people,” according to Mr. Petrousse.
He says that the culture as a whole should be changed, and we must review the kind of culture that is being cultivated in the workplace and we must learn to listen and understand.
Mr. Petrousse added that listening should not only be a matter for human resources officers, but a national issue because it is a problem in Seychelles in general.
“In Seychelles we learn to listen to our people, parents listen to their children, couples listen to peers, leaders listen to people who are below you. Fodre learns to listen because it lets you know where people are and that’s where you will see your true power, true productivity and true results.”
Among the participants is Shirley Dubel, who is the ‘Welfare’ officer at the public transport company SPTC, and she says that this session is important because it has drawn attention to certain ways of making resource officers such that they emphasize the resources of the company and not the people they are. need to work.
“It will help us to see how we can have a good relationship with our workers and also encourage them to stay longer with the company,” according to Ms. Dubel.
According to Andy Julie, director of human resources at the private company, Mason’s Travel, this session is important to bring attention to these important issues in society.
“I have raised the points that in general in my career I have seen where we talk to workers, we do not see them as individuals. There is a way that the work environment is summer and it takes him 10 minutes to join after his arrival because he is not comfortable in this place. There are those who keep things inside and this affects them. And many of us say to workers, ‘let your problem go’. But it is not practical and not realistic to say it.
Mr. Julie says that the human resources officer found a balance in administering what the workplace requires according to the policy but at the same time can see the worker and help him solve his problem so that he can deliver.
The ‘Quality-of-life’ division intends to hold this session for other leaders of the organization because it says well-being and mental health is a concern of all workers, from top to bottom.
He will also go to the regional level, as part of his ‘outreach’ program, to ensure that the well-being and mental health of all people in society.
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