{"id":56239,"date":"2026-04-04T12:34:47","date_gmt":"2026-04-04T12:34:47","guid":{"rendered":"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot"},"modified":"2026-04-04T12:56:40","modified_gmt":"2026-04-04T12:56:40","slug":"energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot","title":{"rendered":"Energy Minister Cyril Grant Praises EDSA WhatsApp Chatbot"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Sierra-Leone. <\/strong><\/span><b>The Minister of Energy, Cyril Arnod Grant, has commended the innovative, technology-driven partnership between the Electricity Distribution and Supply Authority (EDSA) and the Directorate of Science, Technology and Innovation (DSTI) during the official launch of the EDSA WhatsApp Fault Reporting Chatbot.<\/b><\/p>\n<p>Speaking at the launch, Mr Grant affirmed the strategic importance of the digital platform, noting that it is designed to significantly improve service delivery within the electricity sector. He explained that the chatbot will provide customers with a fast and accessible means of reporting a wide range of electricity-related issues.<\/p>\n<p>According to the Minister, the platform enables users to quickly report concerns such as low voltage, fallen poles and cables, power tripping, vandalism of electricity infrastructure, faulty meters, and other related incidents.<\/p>\n<p>\u201cThis is the first system that has been built in Africa,\u201d Mr Grant stated. \u201cThe platform will help customers reliably and urgently communicate with EDSA with respect to issues surrounding electricity. We have made the platform accessible and available to all.\u201d<\/p>\n<p>The initiative notably marks a major step in leveraging digital technology to enhance public service delivery, strengthen customer engagement, and improve response times to electricity faults across the country.<\/p>\n<p>Officials affirmed that the collaboration between EDSA and DSTI reflects the government\u2019s broader commitment to innovation and the use of technology to address critical infrastructure challenges in Sierra Leone.<\/p>\n<p><strong>For More News And Analysis About <span style=\"color: #ff6600\">Sierra-Leone<\/span> Follow <span style=\"color: #ff6600\">Africa-Press<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Sierra-Leone. The Minister of Energy, Cyril Arnod Grant, has commended the innovative, technology-driven partnership between the Electricity Distribution and Supply Authority (EDSA) and the Directorate of Science, Technology and Innovation (DSTI) during the official launch of the EDSA WhatsApp Fault Reporting Chatbot. Speaking at the launch, Mr Grant affirmed the strategic importance of [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":56238,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5],"tags":[292],"class_list":["post-56239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-sierra-leone"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Energy Minister Cyril Grant Praises EDSA WhatsApp Chatbot - Sierra Leone<\/title>\n<meta name=\"description\" content=\"The Minister of Energy, Cyril Arnod Grant, has commended the innovative, technology-driven partnership between the El ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Energy Minister Cyril Grant Praises EDSA WhatsApp Chatbot\" \/>\n<meta property=\"og:description\" content=\"The Minister of Energy, Cyril Arnod Grant, has commended the innovative, technology-driven partnership between the El ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\" \/>\n<meta property=\"og:site_name\" content=\"Sierra Leone\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-04T12:34:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-04T12:56:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/sierra-leone\/sites\/16\/2026\/04\/sm_1775294464.701256.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Energy Minister Cyril Grant Praises EDSA WhatsApp Chatbot\",\"datePublished\":\"2026-04-04T12:34:47+00:00\",\"dateModified\":\"2026-04-04T12:56:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\"},\"wordCount\":243,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/sierra-leone\/sites\/16\/2026\/04\/sm_1775294464.701256.jpg\",\"keywords\":[\"Sierra-Leone\"],\"articleSection\":[\"all news\",\"economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\",\"url\":\"https:\/\/www.africa-press.net\/sierra-leone\/all-news\/energy-minister-cyril-grant-praises-edsa-whatsapp-chatbot\",\"name\":\"Energy Minister Cyril Grant Praises EDSA WhatsApp Chatbot - 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