Africa-Press – South-Africa. MTN said on Thursday it has embarked on the laborious task of registering customers from its largest market, Nigeria, within two weeks, following a directive from the country’s communications commission to suspend new SIM registrations by all network operators.
The company, which is Africa’s largest mobile phone operator, has already faced a hefty fine in Nigeria over the registration of SIM cards.
CEO Ralph Mupita said a risk of sanctions would only arise if there had been failure to comply.
With 75 million users in Nigeria, MTN is required to conduct a systems-based SIM registration audit to reflect National Identity Numbers (NINs) by 30 December 2020. SIM cards without NINs will be blocked from the networks following the December deadline, the commission has warned.
‘Difficult period’
But registration will not come without its challenges.
“The current SIM registration suspension and audit is being done in a difficult period where the nation has been dealing with security challenges and the Covid-19 pandemic,” said Mupita.
Mupita, who succeeded Rob Shuter as CEO, said the NCC authorities on 7 December notified all mobile network operators of the intention to audit the national SIM registration database in the country. The registration process includes the capture of biometric and personal information, identity cards, and facial capturing of users.
MTN said it was committed to complying with the orders, with Mupita stressing that the directive applied to all network operators in Nigeria, not just MTN.
MTN shares on the JSE lost as much as 7% following the update to investors, trading at R61.44 before close of business.
In 2015, the NCC fined MTN $5 billion for failing to disconnect about 5.1 million unregistered lines in its network within the stipulated deadline. The fee was later reduced to $1 billion.
