{"id":47703,"date":"2023-04-29T21:14:19","date_gmt":"2023-04-29T21:14:19","guid":{"rendered":"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues"},"modified":"2023-04-29T23:05:16","modified_gmt":"2023-04-29T23:05:16","slug":"angry-customers-take-to-twitter-over-capitec-app-connectivity-issues","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues","title":{"rendered":"Angry customers take to Twitter over Capitec app connectivity issues"},"content":{"rendered":"

Africa-Press – South-Africa. <\/strong><\/span>Angry Capitec customers took to social media platform Twitter on Saturday to voice their displeasure and frustration about intermittent connectivity issues relating to the bank’s mobile app.<\/p>\n

However, by early Saturday evening Capitec confirmed the issue had been resolved.<\/p>\n

This comes a few days after another technical glitch caused some customer balances to reflect a zero balance.<\/p>\n

Contacted for comment, Francois Viviers, executive of marketing and communications at Capitec, confirmed on Saturday evening that the bank had been experiencing problems with intermittent connectivity to its app on Saturday. He also said it had been down for about an 90 minutes on Friday.<\/p>\n

He said this issue was unrelated to Tuesday’s glitch, adding that the app had actually been available but was just responding slowly.<\/p>\n

Viviers said technicians had been busy working on the connectivity issues over the past two days, adding at about 5.15pm the app was “back up and the connectivity problems have been resolved”.<\/p>\n

“We take the stability and availability of our banking app extremely seriously and we continue to invest in technology and the right expertise to ensure 100% connectivity.”<\/p>\n

For More News And Analysis About South-Africa<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – South-Africa. Angry Capitec customers took to social media platform Twitter on Saturday to voice their displeasure and frustration about intermittent connectivity issues relating to the bank’s mobile app. However, by early Saturday evening Capitec confirmed the issue had been resolved. This comes a few days after another technical glitch caused some customer balances […]<\/p>\n","protected":false},"author":84,"featured_media":47702,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5],"tags":[274,315,1743,2598,5107,275],"class_list":["post-47703","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-africa-press","tag-africa-press-south-africa","tag-banking","tag-capitec","tag-mobile-app","tag-south-africa-2"],"yoast_head":"\nAngry customers take to Twitter over Capitec app connectivity issues - South Africa<\/title>\n<meta name=\"description\" content=\"Angry Capitec customers took to social media platform Twitter on Saturday to voice their displeasure and frustration abo ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Angry customers take to Twitter over Capitec app connectivity issues\" \/>\n<meta property=\"og:description\" content=\"Angry Capitec customers took to social media platform Twitter on Saturday to voice their displeasure and frustration abo ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\" \/>\n<meta property=\"og:site_name\" content=\"South Africa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-29T21:14:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-29T23:05:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/south-africa\/sites\/31\/2023\/04\/postQueueImg_1682786666.10.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Angry customers take to Twitter over Capitec app connectivity issues\",\"datePublished\":\"2023-04-29T21:14:19+00:00\",\"dateModified\":\"2023-04-29T23:05:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\"},\"wordCount\":205,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/south-africa\/sites\/31\/2023\/04\/postQueueImg_1682786666.10.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-South-Africa\",\"banking\",\"capitec\",\"mobile app\",\"South-Africa\"],\"articleSection\":[\"all news\",\"economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\",\"url\":\"https:\/\/www.africa-press.net\/south-africa\/all-news\/angry-customers-take-to-twitter-over-capitec-app-connectivity-issues\",\"name\":\"Angry customers take to Twitter over Capitec app connectivity issues - 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