Africa-Press – South-Sudan. South Sudan could experience poor internet access due to a cut in the undersea fibre optic which disrupted the internet connection in southern and East African countries.
According to a statement seen by The City Review, MTN South Sudan Telecommunication Network noted on its X that the country would have to deal with poor internet connectivity, similar to its neighboring countries.
“MTN…. informs its esteemed customers and the public that connectivity, and internet service to a part of the East African region- South Sudan, Kenya, Tanzania, Rwanda, and Uganda, have been impacted due to an undersea cable cut,” MTN South Sudan posted on X.
It further noted that the result of the undersea cable cut would slow down internet speed and decrease service when accessing online services.
“This may result in slower internet speeds and a generally degraded service when accessing online services like Microsoft 365, Twitter, WhatsApp, and Microsoft Teams among others,” it noted, adding that it was working with its partners to resolve the issue as soon as possible.
Bloomberg reported on Sunday that an underwater cable was severed off the South African coast, causing several Nations in East Africa, including Kenya to experience slow internet connections after one subsea cable serving the region was cut.
According to Bloomberg, the group chief technology and innovation officer of Liquid Intelligent Technologies Mr. Ben Roberts, acknowledged that one of the subsea cables was cut 45 kilometres north of Durban.
“The information we do have has confirmed that one of the subsea cables seems cut 45 kilometers north of Durban. This is causing the internet to be sluggish,” Bloomberg quoted Robert as saying.
Though MTN South Sudan Telecommunication Company vows to work with partners to wed out the issues, it was further noted that in Kenya, the impact has been nominal due to some steps taken by providers like Safari com and Airtel Kenya.
On Sunday, Kenya’s Safaricom announced on social media informing its users that they have activated backup systems to minimize service disruptions
“We have activated redundancy measures to minimize service interruption and keep you connected as we await the full restoration of the cable.”
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