Africa-Press – Tanzania. TIGO has partnered with Sanlam Insurance to introduce smartphones insurance cover. The product covers new phones purchased from Tigo shops across the country and Tigo’s Head of Shops and Devices, Mkumbo Myonga said insurance covers loss, accidental damage, and theft which will be linked to the mobile phone IMEI number.
“This partnership with Sanlam will give mobile phone owners a safety net through mobile phone insurance cover in case of theft, loss or damage,” Mr Myonga said.
The policy duration is 12 months where the phone owner will be required to pay 5.0 per cent of the total cost of the mobile phone as an insurance premium.
Sanlam Chief Operating Officer Mr Geofray Masige said the smartphone protection scheme will ensure that Tigo clients get back to their phone usage quickly after damage or loss of their smartphones.
“Smartphones are now becoming the extra limb that humans have. Keeping aside the actual cost of the gadget in one’s hand, it is a piece of great value for its user and the fear of losing a smartphone can be of great extent for many,” Mr Masige said during the event.
He added that the mobile phone insurance plan is very affordable and signing up is very convenient, no lengthy paperwork as all client’s information will be stored digitally and in case of a claim, a customer will be compensated within 14 days while theft claims will only take a maximum of seven days after submitting all the required documentation.
Tigo started its operations in the country and is one of the leading telcos in 1995. Sanlam is a leading diversified Pan-African financial services group listed on the Johannesburg and Namibian Stock Exchanges and was established in 1918 as a life insurance company.
In Tanzania, Sanlam General Insurance started in 1998
