{"id":105789,"date":"2024-02-26T19:56:32","date_gmt":"2024-02-26T19:56:32","guid":{"rendered":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards"},"modified":"2024-02-26T20:38:04","modified_gmt":"2024-02-26T20:38:04","slug":"nmb-scores-hattrick-at-tanzania-service-excellence-awards","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards","title":{"rendered":"NMB scores hattrick at Tanzania Service Excellence Awards"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong>Africa-Press &#8211; Tanzania. <\/strong><\/span>NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for the Corporate Social Responsibility (CSR) category for its commitment to enhancing service excellence and transforming lives.<\/p>\n<p>In the awards organised by the Chartered Institute of Customer Management, the lender also won two other prizes after emerging 1st runner up in the banking sector and 1st runner up for Special Inclusive Customer Service Programme.<\/p>\n<p>The NMB\u2019s Head of Customer Experience, Ms Abella Tarimo said in Dar es Salaam at the weekend that the awards were a testament to the proper execution of the bank\u2019s strategy.<\/p>\n<p>\u201cThrough our innovative digital solutions, extensive branch network, and dedicated employees, we will continue to champion shaping Tanzania\u2019s financial landscape and providing exceptional services to our valued customers, while also giving back to communities that we operate in through our corporate social investment programme,\u201d she said.<\/p>\n<p>The Service Excellence Awards were launched in 2010 and have been held in various African countries but made their first debut in Tanzania this year.<\/p>\n<p>Gracing the awarding event, Director of International Trade and Economic Diplomacy at the Ministry of Foreign Affairs and East African Cooperation Ambassador John Ulanga said at the event that the structure of Tanzania\u2019s economy changed significantly 30 years ago.<\/p>\n<p>\u201cAbout 30 years ago, 48 per cent to 50 per cent of our Gross Domestic Product (GDP) was contributed by agriculture, and the services sector accounted for around 25 per cent. Today, almost 50 per cent of the GDP is contributed by the services sector.<\/p>\n<p>\u201cThe perfect structure of a middle-income country requires 50 per cent of GDP to be contributed by services sector, 20 per cent or less contributed by agriculture and the remaining 30 per cent being a contribution of manufacturing and other sectors,\u201d Amb Ulanga said.<\/p>\n<p>Amb Ulanga urged companies to invest in technology to enhance both customer service and the customer experience journey.<\/p>\n<p>\u201cThe quality service provided distinguishes one company from another. The time is now for companies to focus on how best they can boost customer service,\u201d he added.<\/p>\n<p><strong>For More News And Analysis About <a href=\"https:\/\/www.africa-press.net\/tanzania\">Tanzania<\/a> Follow <a href=\"https:\/\/www.africa-press.net\/\">Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Tanzania. NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for the Corporate Social Responsibility (CSR) category for its commitment to enhancing service excellence and transforming lives. In the awards organised by the Chartered Institute of Customer Management, the lender also won two other prizes [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":105788,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5],"tags":[6990,6991,711],"class_list":["post-105789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-africa-press-2","tag-africa-press-tanzania","tag-tanzania"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>NMB scores hattrick at Tanzania Service Excellence Awards - Tanzania<\/title>\n<meta name=\"description\" content=\"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMB scores hattrick at Tanzania Service Excellence Awards\" \/>\n<meta property=\"og:description\" content=\"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\" \/>\n<meta property=\"og:site_name\" content=\"Tanzania\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-26T19:56:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-26T20:38:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"780\" \/>\n\t<meta property=\"og:image:height\" content=\"470\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"NMB scores hattrick at Tanzania Service Excellence Awards\",\"datePublished\":\"2024-02-26T19:56:32+00:00\",\"dateModified\":\"2024-02-26T20:38:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\"},\"wordCount\":359,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Tanzania\",\"tanzania\"],\"articleSection\":[\"all news\",\"Economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\",\"url\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\",\"name\":\"NMB scores hattrick at Tanzania Service Excellence Awards - Tanzania\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg\",\"datePublished\":\"2024-02-26T19:56:32+00:00\",\"dateModified\":\"2024-02-26T20:38:04+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"description\":\"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg\",\"width\":780,\"height\":470,\"caption\":\"NMB scores hattrick at Tanzania Service Excellence Awards\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.africa-press.net\/tanzania\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NMB scores hattrick at Tanzania Service Excellence Awards\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#website\",\"url\":\"https:\/\/www.africa-press.net\/tanzania\/\",\"name\":\"Tanzania\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/tanzania\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\",\"name\":\"cfeditoren\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"caption\":\"cfeditoren\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"NMB scores hattrick at Tanzania Service Excellence Awards - Tanzania","description":"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards","og_locale":"en_US","og_type":"article","og_title":"NMB scores hattrick at Tanzania Service Excellence Awards","og_description":"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...","og_url":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards","og_site_name":"Tanzania","article_publisher":"https:\/\/www.facebook.com\/AfricaPressTunisiaa","article_published_time":"2024-02-26T19:56:32+00:00","article_modified_time":"2024-02-26T20:38:04+00:00","og_image":[{"width":780,"height":470,"url":"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg","type":"image\/jpeg"}],"author":"cfeditoren","twitter_card":"summary_large_image","twitter_misc":{"Written by":"cfeditoren","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards"},"author":{"name":"cfeditoren","@id":"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"headline":"NMB scores hattrick at Tanzania Service Excellence Awards","datePublished":"2024-02-26T19:56:32+00:00","dateModified":"2024-02-26T20:38:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards"},"wordCount":359,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg","keywords":["Africa Press","Africa Press-Tanzania","tanzania"],"articleSection":["all news","Economy"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards","url":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards","name":"NMB scores hattrick at Tanzania Service Excellence Awards - Tanzania","isPartOf":{"@id":"https:\/\/www.africa-press.net\/tanzania\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg","datePublished":"2024-02-26T19:56:32+00:00","dateModified":"2024-02-26T20:38:04+00:00","author":{"@id":"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"description":"NMB Bank scooped three awards at the 2024 Annual Tanzania Service Excellence Awards, including the overall winner for th ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#primaryimage","url":"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg","contentUrl":"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2024\/02\/sm_1708967063.867394.jpg","width":780,"height":470,"caption":"NMB scores hattrick at Tanzania Service Excellence Awards"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/tanzania\/all-news\/nmb-scores-hattrick-at-tanzania-service-excellence-awards#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.africa-press.net\/tanzania\/"},{"@type":"ListItem","position":2,"name":"NMB scores hattrick at Tanzania Service Excellence Awards"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/tanzania\/#website","url":"https:\/\/www.africa-press.net\/tanzania\/","name":"Tanzania","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/tanzania\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb","name":"cfeditoren","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","caption":"cfeditoren"}}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/posts\/105789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/comments?post=105789"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/posts\/105789\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/media\/105788"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/media?parent=105789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/categories?post=105789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/tanzania\/wp-json\/wp\/v2\/tags?post=105789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}