{"id":16089,"date":"2020-10-01T18:29:45","date_gmt":"2020-10-01T18:29:45","guid":{"rendered":"https:\/\/www.africa-press.com\/tanzania\/?p=16089"},"modified":"2020-10-01T18:29:45","modified_gmt":"2020-10-01T18:29:45","slug":"nbc-launches-customer-service-month-targets-innovations","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations","title":{"rendered":"NBC LAUNCHES CUSTOMER SERVICE MONTH, TARGETS INNOVATIONS"},"content":{"rendered":"

AfricaPress-Tanzania:<\/strong> NATIONAL Bank of Commerce (NBC) has launched its Customer Service month with a focus on more innovations and improved customer service engagements with clients.<\/p>\n

The one-month event that kicked off on Thursday, saw customers being appreciated by the bank with red carpet welcome among others on the first day of the campaign by the bank.<\/p>\n

The clients obviously were delighted with such treats.<\/p>\n

\u201cWe are dedicating the Customer Service Month to the acknowledgement of, and appreciation of the invaluable role our customers play in making NBC Bank the most profitable commercial bank in the country. This is coming at the same time as we have provided our customers with an array of user-friendly products and services.\u2019\u2019<\/p>\n

said Mr Theobald Sabi the bank\u2019s Managing Director as he was officiating the campaign in Dar es Salaam.<\/p>\n

The bank is leveraging on Customer Service month as an ideal opportunity to deeply inculcate and improve on the interface with its hundreds of thousands of customers across the country.<\/p>\n

\u201cWe have been in existence because our customers have trusted the NBC Bank brand and remained loyal for so long, that is why we are celebrating them. NBC Bank has, over the decades, built strong relationships with its rapidly-growing customer base and remains committed to providing them with innovative and responsible financial solutions, which enables them to keep growing,\u2019\u2019 he added.<\/p>\n

Speaking during the occasion the bank\u2019s Customer Services Manager, Ms Salama Musa said a range of activities have been planned for both internal and external customers to inspire, appreciate and further reinforce the bank\u2019s commitment towards them.<\/p>\n

\u201cDuring the Customer Service month, we will be visiting several health facilities, we will give out gifts to our different customers, we will visit our customers to get their feedback on our services as well as continue to provide business training to various SMEs,\u2019\u2019 she mentioned.<\/p>\n

Commenting on the bank\u2019s services some of its customers said they have been touched by the services provided by the bank not only in serving their money or loan issues but also the bank has been at the forefront in helping them solve various challenges they face in their daily activities.<\/p>\n

\u201cWe are extremely happy with NBC Bank services. It has been quiet sometime that we have been dealing with you and your work culture and professional ethics represent some of the best business in the industry. We definitely wish to continue this association in the long run,\u2019\u2019 said Mr Evance Tegete, the bank\u2019s customer who is the Founder and Managing Director of Watoto Wetu Tanzania Children\u2019s centre based in Dar es Salaam.<\/p>\n","protected":false},"excerpt":{"rendered":"

AfricaPress-Tanzania: NATIONAL Bank of Commerce (NBC) has launched its Customer Service month with a focus on more innovations and improved customer service engagements with clients. The one-month event that kicked off on Thursday, saw customers being appreciated by the bank with red carpet welcome among others on the first day of the campaign by the […]<\/p>\n","protected":false},"author":84,"featured_media":16066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,8],"tags":[6011,646,569],"class_list":["post-16089","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","category-homepage-english","tag-evance-tegete","tag-nbc","tag-smes"],"yoast_head":"\nNBC LAUNCHES CUSTOMER SERVICE MONTH, TARGETS INNOVATIONS - Tanzania<\/title>\n<meta name=\"description\" content=\"NATIONAL Bank of Commerce (NBC) has launched its Customer Service month with a focus on more innovations and improved customer\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NBC LAUNCHES CUSTOMER SERVICE MONTH, TARGETS INNOVATIONS\" \/>\n<meta property=\"og:description\" content=\"NATIONAL Bank of Commerce (NBC) has launched its Customer Service month with a focus on more innovations and improved customer\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\" \/>\n<meta property=\"og:site_name\" content=\"Tanzania\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-01T18:29:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2020\/10\/e9171c641daf75d6cee62a93fa18d2b5.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"556\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"NBC LAUNCHES CUSTOMER SERVICE MONTH, TARGETS INNOVATIONS\",\"datePublished\":\"2020-10-01T18:29:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\"},\"wordCount\":445,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2020\/10\/e9171c641daf75d6cee62a93fa18d2b5.jpeg\",\"keywords\":[\"Evance Tegete\",\"NBC\",\"SMEs\"],\"articleSection\":[\"all news\",\"Economy\",\"homepage-english\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\",\"url\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/nbc-launches-customer-service-month-targets-innovations\",\"name\":\"NBC LAUNCHES CUSTOMER SERVICE MONTH, TARGETS INNOVATIONS - 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