{"id":20487,"date":"2020-12-23T23:36:16","date_gmt":"2020-12-23T23:36:16","guid":{"rendered":"https:\/\/www.africa-press.com\/tanzania\/?p=20487"},"modified":"2020-12-23T23:36:16","modified_gmt":"2020-12-23T23:36:16","slug":"bank-launches-whatsapp-product-in-mobile-phone-deal","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/tanzania\/all-news\/bank-launches-whatsapp-product-in-mobile-phone-deal","title":{"rendered":"Bank launches WhatsApp product in mobile phone deal"},"content":{"rendered":"<p><span style=\"color: #ff6600\"><strong><a href=\"https:\/\/www.africa-press.com\">Africa-Press<\/a> &#8211; <a href=\"https:\/\/www.africa-press.com\/tanzania\">Tanzania<\/a>. <\/strong><\/span>IN its quest to provide easy and convenient banking services to its customers, I&amp;M bank has launched a new service dubbed \u2018Rafiki Chat Banking\u2019 that allows customers to easily perform their financial services through WhatsApp platform via a mobile phone.<\/p>\n<p>The service is one of its kinds in the banking sector that demonstrates the financial institution\u2019s promise to deliver innovative services and products such that they have freedom and control over their money.<\/p>\n<p>Speaking during the launching ceremony, the Bank\u2019s Chief Executive Officer, Baseer Mohammed said that Rafiki Chat Banking is a revolutionary digital banking service that brings services closer to the customers, and reduces the challenges in banking transactions done onthe- go.<\/p>\n<p>He added that the uniqueness of the chat banking service has the ability to transfer funds from one bank to another through WhatsApp.<\/p>\n<p>\u201cOur bank has been in the forefront in ensuring we provide our customers with innovative services and products that simplify banking processes by leveraging on new and existing digital technologies,\u201d he said.<\/p>\n<p>\u201cToday we are excited to introduce Rafiki Chat Banking to our customers, this service gives customers more freedom to access banking services anywhere and anytime through WhatsApp thus living our promise of \u2018We are on your side\u2019,\u201d he pointed out.<\/p>\n<p>On her part, the Head of Retail Banking, Ms Lilian Mtali said the service is safe and simple to use and allows already registered customers to perform an array of transactions including internal and external Bank transfers, checking account balance, Mobile banking services and access to mini statements.<\/p>\n<p>\u201cWe understand that not every time a customer can get time to visit the bank or our ATMs when in need of banking services. Together with our existing digital banking services like i-Click, we have added Rafiki ChatBanking to allow customers to easily access services as they connect to others on WhatsApp,\u201d she said.<\/p>\n<p>She further said that with Rafiki Chat Banking service, customers will have to save a mobile number on their smartphones or any smart feature phone that runs WhatsApp and send a short message and then follow the instructions provided by the admin.<\/p>\n<p>I&amp;M Bank is a financial services company and later converted to a commercial bank. It evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Tanzania. IN its quest to provide easy and convenient banking services to its customers, I&amp;M bank has launched a new service dubbed \u2018Rafiki Chat Banking\u2019 that allows customers to easily perform their financial services through WhatsApp platform via a mobile phone. The service is one of its kinds in the banking sector that [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":20486,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,8,16],"tags":[6990,711],"class_list":["post-20487","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","category-homepage-english","category-twitter","tag-africa-press-2","tag-tanzania"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Bank launches WhatsApp product in mobile phone deal - Tanzania<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/tanzania\/all-news\/bank-launches-whatsapp-product-in-mobile-phone-deal\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bank launches WhatsApp product in mobile phone deal\" \/>\n<meta property=\"og:description\" content=\"Africa-Press &#8211; Tanzania. IN its quest to provide easy and convenient banking services to its customers, I&amp;M bank has launched a new service dubbed \u2018Rafiki Chat Banking\u2019 that allows customers to easily perform their financial services through WhatsApp platform via a mobile phone. 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