{"id":8901,"date":"2020-05-18T14:56:45","date_gmt":"2020-05-18T14:56:45","guid":{"rendered":"https:\/\/www.africa-press.com\/tanzania\/?p=8901"},"modified":"2020-05-18T14:56:45","modified_gmt":"2020-05-18T14:56:45","slug":"covid-19-stanchart-provides-relief-to-customers","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers","title":{"rendered":"COVID-19: STANCHART PROVIDES RELIEF TO CUSTOMERS"},"content":{"rendered":"
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AfricaPress-Tanzania:<\/strong> STANDARD Chartered Bank Tanzania has announced relief measures for its individual and business clients whose income and cash flows have been affected by the Covid-19 pandemic.<\/p>\n

In a statement issued by the Bank, Mr Ajmair Riaz, the Bank\u2019s Country Head of Retail Banking, said that his team has been working very closely with the bank\u2019s clients in the Individual and Business segments to understand the financial challenges that they are facing during this unprecedented time.<\/p>\n

\u201cDuring this unprecedented period, we understand the challenges that prevail from a financial aspect. In this regard, we have been reaching out to our clients to discuss how the pandemic is affecting them and the various challenges that they are facing.<\/p>\n

We have, therefore, based on discussions with our various clients, decided to take proactive actions to introduce relief measures that will ease the financial burden for our individual and business clients whose income and cash flows have been impacted by the Covid-19 pandemic,\u201d he said.<\/p>\n

Mr Riaz added that his bank has looked into a number of options for supporting its clients and had narrowed down to two effective measures which comprise of either a payment holiday or tenor extension for loan repayments.<\/p>\n

He highlighted that these options are open to individual clients who have personal loans or mortgages with the bank, as well as business clients, mainly in the SME sector, who have taken loans from the bank.<\/p>\n

He also added that the relief measures which will be granted to the bank\u2019s clients will be based on criteria that will consider financial impact arising from cases such as unpaid leave, salary reduction, job loss, infected customers, loss of business and other reasons that the bank may find reasonable during this unprecedented time.<\/p>\n

Mr Riaz explained that clients who opt for the option of a payment holiday will get a three-month moratorium, and the option of the extension of the loan tenure entails a twelve-month additional period to make repayments, resulting into smaller repayment installments that the bank\u2019s clients can bear.<\/p>\n

\u201cOur Clients continue to be the reason why we are in business, and why we are \u2018here for good\u2019 as per our brand promise. We are also committed to enhancing prosperity for our clients.<\/p>\n

As we go through this unprecedented period, we remain committed to supporting them to come out of it with minimal impact, if any, on their financial status. We, therefore, believe that the options of a three-month moratorium, and a twelve-month extension on the loan repayments tenure will go a long way in minimizing the financial impact to our clients, and we will discuss these options with them accordingly as and when we receive their requests,\u201d he added.<\/p>\n

As the country continues to combat the spread of the pandemic, Mr Riaz urged the Bank\u2019s clients to further leverage on the bank\u2019s digital capabilities.<\/p>\n

He highlighted that the Bank\u2019s Full Digital Bank on Mobile offers more than seventy banking services thus enabling users to carry out all their transactions without needing to come to any of the Bank\u2019s branches.<\/p>\n

\u201cAs we go through this period, the health of our clients is our priority. In this regard, we continue to advocate for, and drive branchless and cashless banking. With our Full Digital Bank on Mobile our clients need not visit any of our branches.<\/p>\n

They can make their utility payments, move money from their accounts to their mobile phone accounts, and vice versa, they can carry out foreign currency transactions as well as manage their debit cards, from activating to deactivating them. All these can be done from the safety of our clients\u2019 premises.\u201d Mr Riaz said.<\/p>\n<\/div>\n

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AfricaPress-Tanzania: STANDARD Chartered Bank Tanzania has announced relief measures for its individual and business clients whose income and cash flows have been affected by the Covid-19 pandemic. In a statement issued by the Bank, Mr Ajmair Riaz, the Bank\u2019s Country Head of Retail Banking, said that his team has been working very closely with the […]<\/p>\n","protected":false},"author":84,"featured_media":8897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,8],"tags":[3926,2322,1695],"class_list":["post-8901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","category-homepage-english","tag-ajmair-riaz","tag-covid-19","tag-standard-chartered-bank"],"yoast_head":"\nCOVID-19: STANCHART PROVIDES RELIEF TO CUSTOMERS - Tanzania<\/title>\n<meta name=\"description\" content=\"STANDARD Chartered Bank Tanzania has announced relief measures for its individual and business clients whose income and cash flows have been\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19: STANCHART PROVIDES RELIEF TO CUSTOMERS\" \/>\n<meta property=\"og:description\" content=\"STANDARD Chartered Bank Tanzania has announced relief measures for its individual and business clients whose income and cash flows have been\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\" \/>\n<meta property=\"og:site_name\" content=\"Tanzania\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-18T14:56:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2020\/05\/eda300b784944d669fd6a86973e8ab35.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"652\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"COVID-19: STANCHART PROVIDES RELIEF TO CUSTOMERS\",\"datePublished\":\"2020-05-18T14:56:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\"},\"wordCount\":620,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/tanzania\/sites\/17\/2020\/05\/eda300b784944d669fd6a86973e8ab35.jpg\",\"keywords\":[\"Ajmair Riaz\",\"COVID-19\",\"STANDARD Chartered Bank\"],\"articleSection\":[\"all news\",\"Economy\",\"homepage-english\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\",\"url\":\"https:\/\/www.africa-press.net\/tanzania\/economy\/covid-19-stanchart-provides-relief-to-customers\",\"name\":\"COVID-19: STANCHART PROVIDES RELIEF TO CUSTOMERS - 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