{"id":47808,"date":"2026-02-21T18:04:14","date_gmt":"2026-02-21T18:04:14","guid":{"rendered":"https:\/\/www.africa-press.net\/togo\/politique\/forfaits-non-consommes-en-telephonie-mobile-togo"},"modified":"2026-02-21T18:46:55","modified_gmt":"2026-02-21T18:46:55","slug":"forfaits-non-consommes-en-telephonie-mobile-togo","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo","title":{"rendered":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo"},"content":{"rendered":"<p><span class=\"ap-article-header-tag\"> <strong>Africa-Press &#8211; Togo. <\/strong> <\/span>Bonne nouvelle pour les utilisateurs de te\u0301le\u0301phonie mobile. L\u2019Autorite\u0301 de re\u0301gulation des communications e\u0301lectroniques et des postes (ARCEP) a annonce\u0301, le 20 fe\u0301vrier 2026 a\u0300 Lome\u0301, une re\u0301forme majeure permettant de\u0301sormais aux consommateurs de conserver leurs forfaits non utilise\u0301s apre\u0300s leur expiration, sous certaines conditions.<\/p>\n<p>C\u2019est la principale innovation introduite par le re\u0301gulateur. De\u0301sormais, les volumes de communication et de donne\u0301es internet non consomme\u0301s pourront e\u0302tre re\u0301cupe\u0301re\u0301s si l\u2019abonne\u0301 souscrit a\u0300 nouveau a\u0300 la me\u0302me offre dans un de\u0301lai de conservation de\u0301termine\u0301.<\/p>\n<p>De\u0301couvre cette offre exceptionnelle de deux chambres, un salon meuble\u0301 et climatise\u0301 avec cuisine, WC douche interne inclus situe\u0301 a\u0300 Adigogome\u0301 Yokoe\u0300 Carrefour Kope\u0301gan non loin de la frontie\u0300re TOGO-GHANA<\/p>\n<p>Ce de\u0301lai est fixe\u0301 a\u0300:<\/p>\n<p>10 jours pour les forfaits dont la validite\u0301 est infe\u0301rieure ou e\u0301gale a\u0300 10 jours ;<\/p>\n<p>30 jours pour ceux dont la validite\u0301 de\u0301passe 10 jours.<\/p>\n<p>Autre changement important: en cas de souscription a\u0300 plusieurs forfaits simultane\u0301ment, la consommation se fera en priorite\u0301 sur celui dont la date d\u2019expiration ou de conservation est la plus proche.<\/p>\n<p>Avec cette mesure, le pays rejoint des E\u0301tats comme la Co\u0302te d\u2019Ivoire et le Burkina Faso, qui appliquent de\u0301ja\u0300 des re\u0300gles similaires dans la sous-re\u0301gion.<\/p>\n<p>Ces nouvelles dispositions sont le fruit d\u2019un processus de dialogue entre le re\u0301gulateur, les ope\u0301rateurs mobiles \u2014 YAS Togo et Moov Africa Togo \u2014 ainsi que des associations de consommateurs.<\/p>\n<p>L\u2019objectif est de mettre fin au sentiment largement re\u0301pandu d\u2019un e\u0301puisement anormal des forfaits et de renforcer la confiance des usagers dans les services mobiles.<\/p>\n<p>La re\u0301forme ne se limite pas a\u0300 la conservation des forfaits. Elle introduit e\u0301galement plusieurs dispositions destine\u0301es a\u0300 ame\u0301liorer la transparence et la protection des consommateurs:<\/p>\n<p>la facturation de l\u2019internet mobile se fera de\u0301sormais a\u0300 l\u2019octet pre\u0300s, afin d\u2019assurer une correspondance exacte entre le volume consomme\u0301 et celui facture\u0301 ;<\/p>\n<p>la dure\u0301e d\u2019inactivite\u0301 avant la de\u0301sactivation d\u2019une carte SIM passe de trois a\u0300 six mois, permettant aux abonne\u0301s de conserver plus longtemps leur ligne et leur cre\u0301dit ;<\/p>\n<p>les offres promotionnelles seront soumises a\u0300 des re\u0300gles plus strictes de clarte\u0301 et de lisibilite\u0301, avec des exigences renforce\u0301es en matie\u0300re de qualite\u0301 de service.<\/p>\n<p>Selon le re\u0301gulateur, ces mesures devraient ame\u0301liorer sensiblement l\u2019expe\u0301rience des abonne\u0301s et renforcer la transparence du marche\u0301 des te\u0301le\u0301communications. Des me\u0301canismes de suivi ont e\u0301te\u0301 annonce\u0301s afin de garantir leur application effective.<\/p>\n<p>La de\u0301cision comple\u0300te est disponible sur le site officiel de l\u2019ARCEP.<\/p>\n<p class=\"ap-article-footer-note\">Retrouvez plus d\u2019actualit\u00e9s et d\u2019analyses sur <span class=\"ap-highlight-country\">Togo<\/span> sur le site <span class=\"ap-highlight-brand\">Africa Press<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Africa-Press &#8211; Togo. Bonne nouvelle pour les utilisateurs de te\u0301le\u0301phonie mobile. L\u2019Autorite\u0301 de re\u0301gulation des communications e\u0301lectroniques et des postes (ARCEP) a annonce\u0301, le 20 fe\u0301vrier 2026 a\u0300 Lome\u0301, une re\u0301forme majeure permettant de\u0301sormais aux consommateurs de conserver leurs forfaits non utilise\u0301s apre\u0300s leur expiration, sous certaines conditions. C\u2019est la principale innovation introduite par le [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":47807,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,10],"tags":[1816,50],"class_list":["post-47808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute","category-toutes-les-actualites","tag-telephonie","tag-togo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo - Togo<\/title>\n<meta name=\"description\" content=\"-article-header-tag&quot;&gt; Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo\" \/>\n<meta property=\"og:description\" content=\"-article-header-tag&quot;&gt; Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\" \/>\n<meta property=\"og:site_name\" content=\"Togo\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-21T18:04:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-21T18:46:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditorfr\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditorfr\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\"},\"author\":{\"name\":\"cfeditorfr\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\"},\"headline\":\"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo\",\"datePublished\":\"2026-02-21T18:04:14+00:00\",\"dateModified\":\"2026-02-21T18:46:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\"},\"wordCount\":492,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg\",\"keywords\":[\"T\u00e9l\u00e9phonie\",\"Togo\"],\"articleSection\":[\"Communaut\u00e9\",\"Toutes les actualit\u00e9s\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\",\"url\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\",\"name\":\"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo - Togo\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg\",\"datePublished\":\"2026-02-21T18:04:14+00:00\",\"dateModified\":\"2026-02-21T18:46:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\"},\"description\":\"-article-header-tag\\\"> Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg\",\"width\":720,\"height\":480,\"caption\":\"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.africa-press.net\/togo\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/#website\",\"url\":\"https:\/\/www.africa-press.net\/togo\/\",\"name\":\"Togo\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/togo\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1\",\"name\":\"cfeditorfr\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo - Togo","description":"-article-header-tag\"> Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo","og_locale":"fr_FR","og_type":"article","og_title":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo","og_description":"-article-header-tag\"> Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...","og_url":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo","og_site_name":"Togo","article_published_time":"2026-02-21T18:04:14+00:00","article_modified_time":"2026-02-21T18:46:55+00:00","og_image":[{"width":720,"height":480,"url":"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg","type":"image\/jpeg"}],"author":"cfeditorfr","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"cfeditorfr","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo"},"author":{"name":"cfeditorfr","@id":"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1"},"headline":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo","datePublished":"2026-02-21T18:04:14+00:00","dateModified":"2026-02-21T18:46:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo"},"wordCount":492,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg","keywords":["T\u00e9l\u00e9phonie","Togo"],"articleSection":["Communaut\u00e9","Toutes les actualit\u00e9s"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo","url":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo","name":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo - Togo","isPartOf":{"@id":"https:\/\/www.africa-press.net\/togo\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg","datePublished":"2026-02-21T18:04:14+00:00","dateModified":"2026-02-21T18:46:55+00:00","author":{"@id":"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1"},"description":"-article-header-tag\"> Africa-Press - Togo. Bonne nouvelle pour les utilisateu ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#primaryimage","url":"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg","contentUrl":"https:\/\/static.africa-press.net\/togo\/sites\/58\/2026\/02\/sm_1771698985.354679.jpg","width":720,"height":480,"caption":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/togo\/toutes-les-actualites\/forfaits-non-consommes-en-telephonie-mobile-togo#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.africa-press.net\/togo\/"},{"@type":"ListItem","position":2,"name":"Forfaits Non Consomm\u00e9s En T\u00e9l\u00e9phonie Mobile Togo"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/togo\/#website","url":"https:\/\/www.africa-press.net\/togo\/","name":"Togo","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/togo\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/togo\/#\/schema\/person\/2b1cf3cd81a31e3cd26889ca66d677f1","name":"cfeditorfr"}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/posts\/47808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/comments?post=47808"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/posts\/47808\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/media\/47807"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/media?parent=47808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/categories?post=47808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/togo\/wp-json\/wp\/v2\/tags?post=47808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}