{"id":19505,"date":"2021-10-14T17:35:36","date_gmt":"2021-10-14T17:35:36","guid":{"rendered":"https:\/\/www.africa-press.net\/uganda\/?p=19505"},"modified":"2021-10-14T15:46:50","modified_gmt":"2021-10-14T15:46:50","slug":"ucc-probes-posta-uganda-over-uk-missing-parcel","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel","title":{"rendered":"UCC probes Posta Uganda over UK missing parcel"},"content":{"rendered":"

Africa-Press<\/a> – Uganda<\/a>. <\/strong><\/span>The Uganda Communications Commission (UCC) is investigating officials at Posta Uganda Limited after a woman lodged a complaint concerning the alleged theft of a parcel sent to her from the United Kingdom.<\/p>\n

UCC started investigations after Ms Pearl Mamawi complained that her parcel came from United Kingdom on May 12 via P.O Box #3114 C\/O Greystone Advocates but since then, she has not received it.<\/p>\n

Ms Mamawi told UCC that the parcel came from United Kingdom via Royal Mail, which is their courier.<\/p>\n

Mr Ibrahim Bbosa, the UCC senior public relations officer, said they are engaging both parties in the matter.<\/p>\n

\u201cWe are taking the matter through established procedure, which usually makes us to engage both parties, Posta Uganda and the complainant,\u201d Mr Bbosa said yesterday.<\/p>\n

\u201cThe commission will pronounce itself on the same after that process is complete. However, I can also confirm that this matter is unique because we have never received any complaint similar to this one,\u201d he added.<\/p>\n

Ms Pearl Mamawi told Daily Monitor that when the parcel was sent, she expected to receive a notification from Posta Uganda within three weeks of sending it as is usually the case, in vain.<\/p>\n

\u201cI assumed it was due to the Covid situation, so chose to be patient. After the lockdown, I asked my person to check again for the notification and there was still none,\u201d she said.<\/p>\n

\u201cBut I urged him to inquire from the counter where he was told that the parcel was being held at the Private Bag Office, he informed me and I rushed to receive my items, however when I got there, I was asked to wait and after 10 minutes, a young woman came out and said my parcel had been collected,\u201d she added.<\/p>\n

Ms Mamawi further explained that while at Posta Uganda, she was told to get in touch with the supervisor called Ms Lilian Ninsiima to help her get the parcel.<\/p>\n

\u201cLillian asked me to give her time to check and revert, and she took my number, after I didn\u2019t hear from her for three days, I decided to go back,\u201d she said.<\/p>\n

Ms Mamawi explained that after some time, they called her again, asking to know how the parcel looked like as well as the tracking number.<\/p>\n

\u201cIt took me a few days to get the tracking number but when I eventually did and tracked my parcel, to my shock it had been there since May 22, 10 days after it was sent but I was surprised when they called me after some days saying that my parcel could not be found and they advised me to go for compensation,\u201d she said.<\/p>\n

Ms Mamawi said she has since held two meetings with Posta Uganda company secretary, Mr Ogwal Opio, about the compensation plan.<\/p>\n

\u201c\u2026 his advice was to seek proof and compensation but as I said before, those items and their contents are of very sentimental value to me, irreplaceable by any amount of money,\u201d she noted.<\/p>\n

Ms Ninsiima told this newspaper that she has been stopped from commenting on the matter because it is being investigated by the company secretary and UCC.<\/p>\n

Efforts to reach Mr Opio were futile as he didn\u2019t not answer our calls.<\/p>\n

UCC role<\/p>\n

UCC is the national regulator of the communication sector, which includes telecommunications, broadcasting, radio, postal communications, data communication and infrastructure.<\/p>\n

[email protected]<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Uganda. The Uganda Communications Commission (UCC) is investigating officials at Posta Uganda Limited after a woman lodged a complaint concerning the alleged theft of a parcel sent to her from the United Kingdom. UCC started investigations after Ms Pearl Mamawi complained that her parcel came from United Kingdom on May 12 via P.O […]<\/p>\n","protected":false},"author":84,"featured_media":19504,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,8,12],"tags":[233,240,234],"class_list":["post-19505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-homepage-english","category-policy","tag-africa-press","tag-africa-press-uganda","tag-uganda"],"yoast_head":"\nUCC probes Posta Uganda over UK missing parcel - Uganda<\/title>\n<meta name=\"description\" content=\"The Uganda Communications Commission (UCC) is investigating officials at Posta Uganda Limited after a woman lodged a com ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UCC probes Posta Uganda over UK missing parcel\" \/>\n<meta property=\"og:description\" content=\"The Uganda Communications Commission (UCC) is investigating officials at Posta Uganda Limited after a woman lodged a com ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\" \/>\n<meta property=\"og:site_name\" content=\"Uganda\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-14T17:35:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2021\/10\/img-616850d0de257.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"UCC probes Posta Uganda over UK missing parcel\",\"datePublished\":\"2021-10-14T17:35:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\"},\"wordCount\":571,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2021\/10\/img-616850d0de257.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Uganda\",\"uganda\"],\"articleSection\":[\"all news\",\"homepage-english\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\",\"url\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/ucc-probes-posta-uganda-over-uk-missing-parcel\",\"name\":\"UCC probes Posta Uganda over UK missing parcel - 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