{"id":19646,"date":"2021-10-17T16:14:36","date_gmt":"2021-10-17T16:14:36","guid":{"rendered":"https:\/\/www.africa-press.net\/uganda\/?p=19646"},"modified":"2021-10-17T15:45:45","modified_gmt":"2021-10-17T15:45:45","slug":"internal-affairs-ministry-sets-up-one-stop-e-service-portal","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal","title":{"rendered":"Internal Affairs ministry sets up one-stop e-service portal"},"content":{"rendered":"

Africa-Press<\/a> – Uganda<\/a>. <\/strong><\/span>The Directorate of Citizenship and Immigration Control of Uganda has launched an e- service portal that aggregates all their services.<\/p>\n

Mr Jacob Siminyu, the spokesperson for Internal Affairs ministry, said the aggregated portals used to sit as separate units for visa, passport, and work permits, among other ports.<\/p>\n

\u201cWe have now launched a consolidated e-service portal where all our services are brought into a single unit, but with multiple payment system. All our services can now be accessed through one website www.immigration.co.ug ,\u201d he said.<\/p>\n

Mr Siminyu said Internal Affairs ministry is working closely with other government agencies, including the National Identification Regulatory Authority (Nira), which provide citizens biodata, and the national tax agency, the Uganda Revenue Authority.<\/p>\n

Brig Johnson Namanya, the director of Citizenship and Immigration Control, said before the setup, the immigration department used to work on 1,700 passports daily but when Covid-19 came, they reduced the output to 10 percent, and generated a backlog.<\/p>\n

\u201cBut now that Covid is down, we have to upgrade the system so that we can serve many people and decongest the headquarters. That\u2019s why we are launching this system to accommodate and serve many more people,\u201d he said.<\/p>\n

He said the system has all the services that the directorate of citizenship and immigration offers.<\/p>\n

\u201cWe are combining this system with a call centre and social media platforms such as WhatsApp, and twitter so that all questions are answered, documents processed and an applicant only comes in for biometrics,\u201d he said.<\/p>\n

Brig Namanya said the directorate has also decentralised the system with branches in Mbale, Mbarara and Gulu.<\/p>\n

This will help people not to move from their regions to Kampala.<\/p>\n

\u201cIf you apply for a passport, visa, or work permit in Gulu, Mbale or Mbarara, you don\u2019t need to come to Kampala, you get your document in that very region. This will help to decongest the headquarters and serve people diligently without any interference,\u201d he said.<\/p>\n

Brig Namanya said the headquarters will only enroll applicants and those picking up their passports shall be required to go to their offices in Kyambogo, at the former premises that housed Face Technologies.<\/p>\n

\u201cWe are doing this in order to reduce the traffic flow at headquarters and also reduce congestion,\u201d he said.<\/p>\n

[email protected]<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Uganda. The Directorate of Citizenship and Immigration Control of Uganda has launched an e- service portal that aggregates all their services. Mr Jacob Siminyu, the spokesperson for Internal Affairs ministry, said the aggregated portals used to sit as separate units for visa, passport, and work permits, among other ports. \u201cWe have now launched […]<\/p>\n","protected":false},"author":84,"featured_media":19645,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,8,12],"tags":[233,240,234],"class_list":["post-19646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-homepage-english","category-policy","tag-africa-press","tag-africa-press-uganda","tag-uganda"],"yoast_head":"\nInternal Affairs ministry sets up one-stop e-service portal - Uganda<\/title>\n<meta name=\"description\" content=\"The Directorate of Citizenship and Immigration Control of Uganda has launched an e- service portal that aggregates all t ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internal Affairs ministry sets up one-stop e-service portal\" \/>\n<meta property=\"og:description\" content=\"The Directorate of Citizenship and Immigration Control of Uganda has launched an e- service portal that aggregates all t ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\" \/>\n<meta property=\"og:site_name\" content=\"Uganda\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-17T16:14:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2021\/10\/img-616c451628514.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Internal Affairs ministry sets up one-stop e-service portal\",\"datePublished\":\"2021-10-17T16:14:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\"},\"wordCount\":390,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2021\/10\/img-616c451628514.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Uganda\",\"uganda\"],\"articleSection\":[\"all news\",\"homepage-english\",\"policy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\",\"url\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/internal-affairs-ministry-sets-up-one-stop-e-service-portal\",\"name\":\"Internal Affairs ministry sets up one-stop e-service portal - 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