{"id":62045,"date":"2023-12-08T08:14:12","date_gmt":"2023-12-08T08:14:12","guid":{"rendered":"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims"},"modified":"2023-12-08T09:00:46","modified_gmt":"2023-12-08T09:00:46","slug":"lycamobile-dismisses-closure-claims","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims","title":{"rendered":"Lycamobile dismisses closure claims"},"content":{"rendered":"

Africa-Press – Uganda. <\/strong><\/span>Lycamobile has dismissed claims of alleged closure, noting that it only experienced an outage on its data services, which has since been sorted.<\/b><\/p>\n

The outage, Lyca said had been a result of an expansion on its network infrastructure.<\/p>\n

In a statement Lyca said it is enhancing its services to reach every customer, including those in remote areas.<\/p>\n

\u201cWe encountered a slight unexpected downtime of our data services … which lasted for less than an hour,\u201d Lyca said , noting that the outage affected only data services, but voice, short text messages and USSD services were operational.<\/p>\n

There had been reports of Lyca\u2019s closure, whose origin remains unclear.<\/p>\n

Lyca launched its operations in 2020, adding to a number of telecom that had been licensed at the time.<\/p>\n

Mr Vinay Alapati, the Lyca director, said then they would invest more than $100m (Shs378b) with a long-term plan to offer other services prepositions.<\/p>\n

Press understands Lyca has already applied to Bank of Uganda for a licence to offer mobile money services.<\/p>\n

Lyca is largely a data service company but it continues to face challenges with most of its services limited to only urban areas.<\/p>\n

Its push, together with UTL and Ala Technology, to be granted a 5G spectrum by Uganda Communications Commission (UCC) fell through in June. Airtel and MTN have already launched their 5G projects.<\/p>\n

A UCC quality of service report for voice and data services in 25 towns across Uganda in October indicated that Lyca was finding it difficult to achieve required call setup success rate performance of 95 percent or higher.<\/p>\n

\u201cThis looks at the proportion of call attempts that succeed in getting a response from the network [such as] ring tone or user busy or unavailable, within the 12 seconds of dialing,\u201d UCC said, noting that Lyca\u2019s likelihood of a call attempt connecting to the called party only exceeded UCC\u2019s threshold in Ntugamo and Kyenjojo districts.<\/p>\n

The report also noted that Lyca\u2019s dropped calls were primarily due to limited coverage and poor signal quality, noting that it has also been observed that coverage, including a number of blackspots, remained a major cause of quality of service shortfalls.<\/p>\n

\u201cTo address the quality of service offered, all operators were given a license obligation to rollout their respective networks to 90 percent of the geographical coverage within five years of being licensed,\u201d UCC noted.<\/p>\n

For More News And Analysis About Uganda<\/a> Follow Africa-Press<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Uganda. Lycamobile has dismissed claims of alleged closure, noting that it only experienced an outage on its data services, which has since been sorted. The outage, Lyca said had been a result of an expansion on its network infrastructure. In a statement Lyca said it is enhancing its services to reach every customer, […]<\/p>\n","protected":false},"author":84,"featured_media":62044,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5],"tags":[233,240,234],"class_list":["post-62045","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-economy","tag-africa-press","tag-africa-press-uganda","tag-uganda"],"yoast_head":"\nLycamobile dismisses closure claims - Uganda<\/title>\n<meta name=\"description\" content=\"Lycamobile has dismissed claims of alleged closure, noting that it only experienced an outage on its data services, w ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lycamobile dismisses closure claims\" \/>\n<meta property=\"og:description\" content=\"Lycamobile has dismissed claims of alleged closure, noting that it only experienced an outage on its data services, w ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\" \/>\n<meta property=\"og:site_name\" content=\"Uganda\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-08T08:14:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-08T09:00:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2023\/12\/sm_1702013278.544938.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Lycamobile dismisses closure claims\",\"datePublished\":\"2023-12-08T08:14:12+00:00\",\"dateModified\":\"2023-12-08T09:00:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\"},\"wordCount\":406,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2023\/12\/sm_1702013278.544938.jpg\",\"keywords\":[\"Africa Press\",\"Africa Press-Uganda\",\"uganda\"],\"articleSection\":[\"all news\",\"economy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\",\"url\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/lycamobile-dismisses-closure-claims\",\"name\":\"Lycamobile dismisses closure claims - 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