{"id":83748,"date":"2024-10-08T17:14:19","date_gmt":"2024-10-08T17:14:19","guid":{"rendered":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence"},"modified":"2024-10-08T17:47:45","modified_gmt":"2024-10-08T17:47:45","slug":"airtel-recommits-to-customer-excellence","status":"publish","type":"post","link":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence","title":{"rendered":"Airtel Recommits to Customer Excellence"},"content":{"rendered":"

Africa-Press – Uganda. <\/strong><\/span>Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to delivering exceptional customer experience.<\/b><\/p>\n

The weeklong annual celebration highlights Airtel\u2019s dedication to recognizing and appreciating its<\/p>\n

customers, who are at the heart of the company\u2019s operations.<\/p>\n

Speaking at the launch of Customer Service Week, during a groupwide Employee Townhall, Airtel<\/p>\n

Africa CEO, Sunil Taldar, reaffirmed the company\u2019s commitment to providing superior experience and enhancing the customer journey across all touchpoints.<\/p>\n

\u201cAt Airtel, our customers are at the heart of everything we do; they are the reason we exist. Our<\/p>\n

commitment to delivering excellence in customer experience is unwavering, and we continue to invest in innovative solutions and dedicated teams to meet and exceed customer expectations,\u201d said Taldar.<\/p>\n

During the week, all employees across the functions are encouraged to go out in the field to engage with our customers to understand their expectations and engage with the customer-facing teams to know how best to support them to serve the customers.<\/p>\n

The company says it will continue to upgrade its digital platforms, making it easier for customers to access services, resolve issues, and provide feedback.<\/p>\n

Airtel adds that it has strengthened its customer service team, providing round-the-clock support through multiple channels, including phone, chat, and social media but also leveraging data and analytics to offer personalized solutions, ensuring each customer\u2019s needs are met promptly and effectively.<\/p>\n

\u201cOur goal is to be the most customer-centric telecommunications company, where every interaction leaves our customers delighted and valued. This Customer Service Week is not just about celebrating our customers but also about recommitting ourselves to the highest standards of service excellence,\u201d the CEO added.<\/p>\n

For More News And Analysis About Uganda Follow Africa-Press<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Africa-Press – Uganda. Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to delivering exceptional customer experience. The weeklong annual celebration highlights Airtel\u2019s dedication to recognizing and appreciating its customers, who are at the heart of the company\u2019s operations. Speaking at the launch of Customer Service Week, during a groupwide Employee […]<\/p>\n","protected":false},"author":84,"featured_media":83746,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9,258],"tags":[234],"class_list":["post-83748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-news","category-miscellaneous","category-to-homepage","tag-uganda"],"yoast_head":"\nAirtel Recommits to Customer Excellence - Uganda<\/title>\n<meta name=\"description\" content=\"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Airtel Recommits to Customer Excellence\" \/>\n<meta property=\"og:description\" content=\"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\" \/>\n<meta property=\"og:site_name\" content=\"Uganda\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AfricaPressTunisiaa\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-08T17:14:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-08T17:47:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cfeditoren\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cfeditoren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\"},\"author\":{\"name\":\"cfeditoren\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"headline\":\"Airtel Recommits to Customer Excellence\",\"datePublished\":\"2024-10-08T17:14:19+00:00\",\"dateModified\":\"2024-10-08T17:47:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\"},\"wordCount\":294,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg\",\"keywords\":[\"uganda\"],\"articleSection\":[\"all news\",\"miscellaneous\",\"to-homepage\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\",\"url\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\",\"name\":\"Airtel Recommits to Customer Excellence - Uganda\",\"isPartOf\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg\",\"datePublished\":\"2024-10-08T17:14:19+00:00\",\"dateModified\":\"2024-10-08T17:47:45+00:00\",\"author\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\"},\"description\":\"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage\",\"url\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg\",\"contentUrl\":\"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg\",\"width\":1280,\"height\":720,\"caption\":\"Airtel Recommits to Customer Excellence\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.africa-press.net\/uganda\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Airtel Recommits to Customer Excellence\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#website\",\"url\":\"https:\/\/www.africa-press.net\/uganda\/\",\"name\":\"Uganda\",\"description\":\"Just another Africa News Agency Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.africa-press.net\/uganda\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb\",\"name\":\"cfeditoren\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g\",\"caption\":\"cfeditoren\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Airtel Recommits to Customer Excellence - Uganda","description":"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence","og_locale":"en_US","og_type":"article","og_title":"Airtel Recommits to Customer Excellence","og_description":"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...","og_url":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence","og_site_name":"Uganda","article_publisher":"https:\/\/www.facebook.com\/AfricaPressTunisiaa","article_published_time":"2024-10-08T17:14:19+00:00","article_modified_time":"2024-10-08T17:47:45+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg","type":"image\/jpeg"}],"author":"cfeditoren","twitter_card":"summary_large_image","twitter_misc":{"Written by":"cfeditoren","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#article","isPartOf":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence"},"author":{"name":"cfeditoren","@id":"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"headline":"Airtel Recommits to Customer Excellence","datePublished":"2024-10-08T17:14:19+00:00","dateModified":"2024-10-08T17:47:45+00:00","mainEntityOfPage":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence"},"wordCount":294,"commentCount":0,"image":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg","keywords":["uganda"],"articleSection":["all news","miscellaneous","to-homepage"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence","url":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence","name":"Airtel Recommits to Customer Excellence - Uganda","isPartOf":{"@id":"https:\/\/www.africa-press.net\/uganda\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage"},"image":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage"},"thumbnailUrl":"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg","datePublished":"2024-10-08T17:14:19+00:00","dateModified":"2024-10-08T17:47:45+00:00","author":{"@id":"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb"},"description":"Airtel, a leading telecommunications provider, is celebrating customer has restated its renewed commitment to deliver ...","breadcrumb":{"@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#primaryimage","url":"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg","contentUrl":"https:\/\/static.africa-press.net\/uganda\/sites\/34\/2024\/10\/sm_1728397012.368111.jpg","width":1280,"height":720,"caption":"Airtel Recommits to Customer Excellence"},{"@type":"BreadcrumbList","@id":"https:\/\/www.africa-press.net\/uganda\/all-news\/airtel-recommits-to-customer-excellence#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.africa-press.net\/uganda\/"},{"@type":"ListItem","position":2,"name":"Airtel Recommits to Customer Excellence"}]},{"@type":"WebSite","@id":"https:\/\/www.africa-press.net\/uganda\/#website","url":"https:\/\/www.africa-press.net\/uganda\/","name":"Uganda","description":"Just another Africa News Agency Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.africa-press.net\/uganda\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/068c7ab4e9634ae78ec5d54ec46598bb","name":"cfeditoren","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.africa-press.net\/uganda\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7417380fa9e23b5c57fdbfdaf3fdf92ee478f759a084addda5faa3732853e74a?s=96&d=mm&r=g","caption":"cfeditoren"}}]}},"_links":{"self":[{"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/posts\/83748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/comments?post=83748"}],"version-history":[{"count":0,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/posts\/83748\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/media\/83746"}],"wp:attachment":[{"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/media?parent=83748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/categories?post=83748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africa-press.net\/uganda\/wp-json\/wp\/v2\/tags?post=83748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}