Africa-Press – Eswatini. Old Mutual Eswatini has officially raised the bar in the insurance industry following the launch of Sizotsa Funeral Cover, a groundbreaking product designed to offer dignity, speed, and unmatched family inclusivity.
The company announced that this new solution is fully accessible through WhatsApp, bringing essential financial services directly to the palms of Emaswati. Stakeholders and guests converged at the Happy Valley Hotel on February 6, 2026, to witness the unveiling of this solution, which the company describes as a direct response to the evolving needs of the Swati community.
Sizotsa Funeral Cover is a funeral policy that pays out a lump sum benefit in the event of the death of the main life, spouses, and children. It is specifically designed to cater to the traditional Swati family structure by offering the opportunity to cover an extensive range of relatives.
Remarkably, the policy can cater to up to 18 members, including:
Up to two parents and two parents-in-law.
Two grandparents.
Three aunts and three uncles.
Customers can choose between three flexible coverage options:
Sizotsa Sakho: Cover for the main member only.
Sizotsa Semndeni: Cover for the main member, two spouses, and up to six children.
Extended Family: Coverage for other dependents and additional relatives.
A Vision of Affordability and Accessibility
Addressing the audience, Old Mutual Eswatini Chief Executive Officer (CEO) Muzi Bell emphasized that Sizotsa is “a product born from listening” to families, brokers, and teams who demanded a solution that truly serves Eswatini. Mr. Bell identified the core pillars that make Sizotsa unique as affordability and accessibility. He noted that the product combines low-cost premiums with high responsiveness, ensuring every Liswati can access protection without the hurdle of medical underwriting.
“Sizotsa is more than a policy. It is a promise that we will stand with people when they need us most,” Bell stated.
Technical Insights: Flexible Cover Amounts
Business Development Manager Banomile Hlatshwayo detailed the tiered premium structure designed to fit any budget. Coverage amounts for the main member and family range from E10 000 to E80 000.
Sizotsa Sakho (Individual): Monthly premiums start as low as E18 for an 18-25 year old seeking E10 000 cover.
Sizotsa Semndeni (Family): For a family cover of E10 000, premiums start at E43 per month for the 18-25 age band.
Extended Family: Additional dependents can be added with a sum assured starting at E5000, though coverage for those over age 55 is capped at E15000.
Income Stabilisation Benefit (ISB): This optional add-on provides dependents with a chosen monthly income of E1000, E1500, or E2000 for six months after the policyholder’s death.
Specialized Features and Policy Terms
The uniqueness of Sizotsa is reflected in features designed for real-world needs:
24-Hour Payouts: The cover is designed to pay a single amount within 24 hours of a claim.
Immediate Cover: Accidental death cover for the policyholder and spouse(s) is immediate with no waiting period.
Waiting Periods: There is a 6-month waiting period for natural death and 24 months for suicidal death.
Premium Flexibility: Includes a one-month grace period for unpaid premiums to prevent coverage lapsing.
Cool-off Period: The policy can be cancelled within 30 days of purchase for a premium refund (on annual/quarterly policies) if no claim has been made.
Policy Eligibility
Main Member: 18 to 60 years of age at last birthday.
Spouse, Parents & In-laws: 18 to 70 years of age at last birthday.
Other Extended Family: Up to 70 years of age at last birthday.
Children: Covered from 26 weeks of pregnancy (stillborn) up to age 21, or 24 for full-time students. Children with physical impairment are covered indefinitely.
To join, applicants need their ID (or certified copy), a bank statement or confirmation of account, and proof of residence. Premium payments can be made via Debit Order, Mobile Money, or Stop Order.
The Sizotsa Funeral Plan is available via WhatsApp at +268 76720073.
