Africa-Press – Eswatini. Ford Motor Company of Southern Africa has issued an urgent recall for select 2024 Ford Ranger models due to a serious safety concern involving the vehicle’s suspension system.
The recall, announced by South Africa’s National Consumer Commission (NCC) on Thursday, affects vehicles sold in South Africa as well as those exported to Namibia, Botswana, and Eswatini.
According to the NCC, the issue stems from a potential manufacturing error where the incorrect front lower control arm (FLCA) may have been installed on the left-hand side of some vehicles.
This component plays a crucial role in stabilising the wheel and maintaining proper handling.
“The separation of the joint may result in the driver losing control of the affected wheel, with a corresponding effect on vehicle handling. This significantly increases the risk of a crash or injury,” the NCC stated.
The commission has urged all affected consumers to contact their nearest authorised Ford dealership immediately to schedule an inspection and repair of the defect—free of charge.
Dudu Nxele, Corporate Communications Manager for Ford South Africa, confirmed the recall and provided additional details, noting that approximately 25 vehicles in Southern Africa have been identified as potentially affected—specifically in South Africa and Botswana.
“In some vehicles, an incorrect front lower control arm may have been fitted on the left-hand side. This can result in degraded wheel control and may be accompanied by unusual underbody noises such as knocking or clunking,” Nxele explained.
She emphasised that, although the number of vehicles impacted is relatively small, the risk posed by the defect is significant enough to warrant immediate attention.
Customers who suspect their vehicle may be affected are advised to contact their preferred Ford dealership as soon as possible.
Trained technicians will inspect the FLCA and carry out any necessary repairs at no cost to the vehicle owner.
The NCC and Ford both stressed the importance of taking prompt action to prevent any safety incidents. No injuries or accidents related to the defect have been reported to date.
This latest recall adds to a growing list of safety recalls in the automotive industry globally, as manufacturers place a heightened focus on quality control and consumer protection.
The NCC reminded consumers to stay informed about product recalls and to report any concerns to the relevant authorities or dealerships without delay.
If you own a 2024 Ford Ranger:
Contact your local Ford dealership immediately.
Schedule an inspection—even if you haven’t noticed any issues.
All repairs related to the recall will be done free of charge.
For more information or to check if your vehicle is affected, visit www.ford.co.za or call the Ford customer service line.
SIDEBAR:
Major Vehicle Recalls in Southern Africa in last 5 years
Over the past five years, several major automotive brands have issued vehicle recalls in Southern Africa due to safety concerns.
These recalls have been overseen by the National Consumer Commission (NCC) and have affected a range of models across different manufacturers.
1. Chevrolet, Saab, and Cadillac (2025)
Stellantis South Africa recalled several models, including the Chevrolet Cruze, Aveo, and Orlando, as well as certain Saab and Cadillac vehicles, due to defective Takata airbag inflators.
Ford Recalls 2024 Ranger Models Over Critical Safety Concerns
The defect could lead to metal fragments being propelled through the airbag upon deployment, posing serious injury or death risks to occupants.
2. Volvo (2025)
Volvo recalled three models in South Africa:
XC90 (2023 & 2024 models): Issues included a software malfunction in the brake module and a mechanical defect involving the brake pedal connection, both potentially compromising braking performance.
C40 MY2024: A defect in the turn indicator system could result in the temporary loss of function for the left rear turn indicator, posing a hazard to drivers and other road users.
3. Honda (2025)
Honda issued a recall for the Civic sedan, Civic Type R hatchback, and CR-V SUV models produced between 2023 and 2025.
A fault in the EPS steering gearbox’s worm wheel could lead to abnormal noises and increased steering friction, affecting vehicle control.
4. Ineos (2025)
The Ineos Grenadier SUV and Quartermaster bakkie were recalled due to door buttons that could remain depressed when opened from the outside.
This issue might prevent doors from fully closing and latching, posing safety and security risks.
5. Mercedes-Benz (2025)
GLE Models (2022–2026): A fault in the high-voltage starter-alternator system’s control unit processor could lead to unexpected propulsion loss, increasing accident risks.
ML, GL, and R-Class (2006–2019): Over 13,000 vehicles were recalled due to potential brake failure from corrosion in the housing joining points, prompting the NCC to advise owners to stop driving these vehicles immediately.
6. Ford
Ranger (2024): Approximately 25 units were recalled in Southern Africa due to the potential installation of an incorrect front lower control arm on the left-hand side, which could degrade wheel control and increase crash risks.
Figo and Ikon (2004–2012): Nearly 16,000 vehicles were recalled over a power steering fluid leak that could result in engine compartment fumes or fires.
Kuga 1.6L (2012–2014): Around 4,500 units were recalled after reports of engine fires caused by overheating due to poor coolant circulation leading to oil leaks.
7. Toyota (2018)
Toyota South Africa recalled over 700,000 vehicles across 10 models, including Lexus, due to defective Takata airbag inflators that could rupture upon deployment, posing serious injury risks.
What Should Vehicle Owners Do?
If you own a vehicle from any of the mentioned brands and suspect it might be affected:
Check Your Vehicle Identification Number (VIN): Locate your VIN on your vehicle’s license disc or registration documents.
Visit the Manufacturer’s Website: Most manufacturers have dedicated recall sections where you can input your VIN to check for recalls.
Contact Authorized Dealerships: Reach out to your nearest authorized dealership to inquire about recalls and schedule necessary inspections or repairs.
Stay Informed: Regularly check announcements from the National Consumer Commission (NCC) and stay updated on any new recalls or safety notices.
Addressing recall notices promptly ensures your safety and that of other road users. Manufacturers typically offer recall-related repairs free of charge.
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